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Xiang's Catering review

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Xiang's Catering review

Exceptional 4.6/5 Last 6 months
702 reviews in total
Most favourite dish: Curry Chicken

FoodLine Authentic Review

Reviews on FoodLine are 100% authentic, and are submitted by our past customers.
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5.0 /5
(Verified Purchase)
Reviewed on 7th Sep 2024
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Service
Value
Reviewed on 7th Sep 2024 Verified Purchase
Chicken Curry and Ngoh Hiang were delicious! Fish was great but everything else was better. Amazing service - delivery was right on time and delivery man set up and dismantled everything very fast.

Highly recommend this caterer for simple chinese ... More meal. Very delicious food!
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Buffet $16 Per Pax
Favourite dish: Chicken Ngoh Hiang
First time ordering from merchant: Yes
Will recommend this merchant: Yes
5.0 /5
(Verified Purchase)
Reviewed on 2nd Sep 2024
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Value
Reviewed on 2nd Sep 2024 Verified Purchase
Delivery was early. Value for money. Good packing presentation. Feedback from the peoples who ate said was good food. Essentially value for money.
Assorted Rice Bento Meal (1 Main+1 Veg+2 Side Dish)
Favourite dish: Ginger fish
First time ordering from merchant: Yes
Will recommend this merchant: Yes
3.0 /5
(Verified Purchase)
Reviewed on 25th Aug 2024
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Value
  • Birthday
  • Tampines
  • 24th Aug 2024
  • 25 Pax
Reviewed on 25th Aug 2024 Verified Purchase
Setup/delivery was good. Food was somewhat below expectations but maybe caterer is trying to cook in healthier way. The beehoon and almond jelly was lacking in flavour. Broccoli might have been slightly overcooked, would have been nicer if it ... More retained darker green colour.
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Buffet $16 Per Pax
First time ordering from merchant: No
Will recommend this merchant: Not too sure
5.0 /5
(Verified Purchase)
Reviewed on 18th Aug 2024
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Value
  • Corporate/Company Event
  • Tampines North Drive 1
  • 18th Aug 2024
  • 20 Pax
Reviewed on 18th Aug 2024 Verified Purchase
Your guys came and set up at around 5.45pm to 6pm, the drinks ordered was lemon squash but was given fruit punch instead, overall the food was up to standard ??
Buffet $16 Per Pax
First time ordering from merchant: Yes
Will recommend this merchant: Yes
5.0 /5
(Verified Purchase)
Reviewed on 17th Aug 2024
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Reviewed on 17th Aug 2024 Verified Purchase
Ordered for our office 7th month praying. Food was still hot after 1 hr plus. Staff was very friendly and helpful during setup and try to accommodate to our requests. Only the cereal prawns need to be improved as staffs feedback prawns are not very ... More fresh.
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Buffet $16 Per Pax
Favourite dish: Crab claws
First time ordering from merchant: No
Will recommend this merchant: Yes
5.0 /5
(Verified Purchase)
Reviewed on 15th Aug 2024
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Reviewed on 15th Aug 2024 Verified Purchase
This is the 2nd time we cater from Xiang's Catering. The food really nice and most of my colleague like it. We still like the fish curry, that's why didn't order chicken curry.
This time round, the prawn is not fresh as shell stick to ... More skin.
Buffet come on time and set up was nice too. Thank you to William who do the set up.
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Buffet $16 Per Pax
Favourite dish: Fish Curry
First time ordering from merchant: No
Will recommend this merchant: Yes
1.0 /5
(Verified Purchase)
Reviewed on 12th Aug 2024
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Reviewed on 12th Aug 2024 Verified Purchase
Disappointed and disgusted. They served burnt seaweed chicken for my buffet. They do not have any quality check at all.

Talked to the manager (Stella) and even sent her a photo. She nonchalantly replied that the food looked perfectly fine for ... More consumption. For someone in food business, you call this fine? Obviously she can’t cook? The seaweed chicken pieces were hard n bitter. I told her I don’t agree (as I have many kids during the party) but she refused to admit that it’s overcooked. She is not apologetic at all, no sorry n just said that she will issue a refund the next day. The buffet was $403 including delivery fees. They refunded me $32.70 and refused to compensate for spoiling the party and also, I had to rush to get other food to replace.

Honeydew sago was just full of ice and they are stingy on plastic cups and fork. After-service is ridiculous. Order at your own risk.
Show less
Buffet $16 Per Pax
Favourite dish: None
First time ordering from merchant: Yes
Will recommend this merchant: No
Stella from Xiang's Catering responded to this review
Responded on 13th Aug 2024 12:34 PM
Thank you for your feedback. Firstly, I apologize that you may have felt that I disregarded your feedback on the seaweed chicken, it is not my intention. As I know of our operations standard of the food we serve, I have confidence that the food we ... More serve should not be burnt. After the photo you sent, it was not burnt in my opinion as mentioned to you. I apologize for offending you with my opinion. As spoken, I noted your feedback immediately and offered a full refund of the item that was not to your satisfaction.

To also ensure that the seaweed chicken was not burnt as it will be a serious issue for us, the leftovers were sent back to the kitchen, and we have checked it to confirm that it was not burnt. As we hold high standards to the food that we serve to our clients, it is important that we did not serve food that is not suitable for consumption. However, as mentioned, we noted that it was not to your standard and offered to refund you the full price of the seaweed chicken. Unfortunately, we will not be able to reimburse the other items. Once again, thank you for your feedback, we will continue to improve to serve our clients better.
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5.0 /5
(Verified Purchase)
Reviewed on 13th Aug 2024
More:
Food
Service
Value
  • Birthday
  • 640B Jurong West Street 61
  • 11th Aug 2024
  • 80 Pax
Reviewed on 13th Aug 2024 Verified Purchase
Very nice setting. The setup man very good and suggested how to place the table and buffet. Making the place spacious. The food were great and most of my guest loved it. Thank you.
Buffet Menu S$13 Per Pax
Favourite dish: Honeydew sago
First time ordering from merchant: Yes
Will recommend this merchant: Yes
5.0 /5
(Verified Purchase)
Reviewed on 12th Aug 2024
More:
Food
Service
Value
  • 1st Birthday
  • Ubi Grove
  • 10th Aug 2024
  • 15 Pax
Reviewed on 12th Aug 2024 Verified Purchase
My guests told me that they enjoyed the food very much. Bo bo cha cha was the crowd's favourite. It was set up nicely and on-time. Very pleased with the service provided by Xiang's Catering. Will definitely order from them again.
Buffet $20 Per Pax
Favourite dish: Bo Bo Cha Cha
First time ordering from merchant: Yes
Will recommend this merchant: Yes
4.0 /5
(Verified Purchase)
Reviewed on 8th Aug 2024
More:
Food
Service
Value
  • Corporate/Company Event
  • 8th Aug 2024
  • 15 Pax
Reviewed on 8th Aug 2024 Verified Purchase
The delivery of food was earlier than expected. Set up was great and food was awesome. Most of the guests enjoyed the food
Buffet $20 Per Pax
Favourite dish: Vegetable
First time ordering from merchant: Yes
Will recommend this merchant: Yes

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