CAKEINSPIRATION review

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Client	Event
Corporate	High tea bento for 45 guests on 16 Dec 2024
Corporate	Bento for 250 guests on 13 Dec 2024
Corporate	Buffet for 112 guests on 13 Dec 2024

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5.0 /5 (Verified Purchase) Reviewed on 20th Oct 2024 More: Food Service Value TAN QIN TA Birthday Collect From Merchant At Joo Chiat Road 19th Oct 2024

Spirited Away - No Face Cake Reviewed on 20th Oct 2024 Verified Purchase Got the Masked Spirit cake, was totally amazing, looked so cute! My friends really loved the design of the cake, there were even kids from the neighbouring table that were looking at the cake and gesturing to it! Halloween Menu First time ordering from merchant: Yes Will recommend this merchant: Yes Cakeinspiration from CAKEINSPIRATION responded to this review Responded on 22nd Oct 2024 01:34 AM Hi, thank you for taking your time in leaving us your feedback. We are glad to know that you liked the cake. Hope to hear again from you soon.

4.0 /5 (Verified Purchase) Reviewed on 18th Oct 2024 More: Food Service Value CK Mr CK Koong Cake & Dessert Collect From Merchant At Joo Chiat Road 18th Oct 2024

Nice but expensive Reviewed on 18th Oct 2024 Verified Purchase Nice brownies...freshly made...packed in plastic box...brownies size is very small for the price... :) Bites and Deli Collections First time ordering from merchant: Yes Will recommend this merchant: Not too sure Cakeinspiration from CAKEINSPIRATION responded to this review Responded on 19th Oct 2024 09:50 PM Hello from Cakeinspiration team, we're glad to know that you liked the brownies. It is always our pleasure to give our customers nothing but the best, your feedback means a lot to us and we will take note of it, thank you.

5.0 /5 (Verified Purchase) Reviewed on 10th Aug 2024 More: Food Service Value Mr LY ANG Birthday Collect From Merchant At Joo Chiat Road 10th Aug 2024

Overall. Experience from ordering till collection was good. Reviewed on 10th Aug 2024 Verified Purchase Cake deaign was good. But was abit dry in texture. Maybe it was made in couple of days earlier. Shop was fast in reaponse in discussion on final design. And willimg to offer alternatives. Full Menu First time ordering from merchant: Yes Will recommend this merchant: Probably Cakeinspiration from CAKEINSPIRATION responded to this review Responded on 11th Aug 2024 11:19 AM Hi, We apologize that your recent cake order did not meet your liking. The cake was made fresh. We have also been using the same recipe for our other cakes for a long time. Taste and texture is a very subjective matter but we will have our kitchen ... More to look into it. Thank you for your feedback. We hope you will still consider us for your next celebration despite this. Thank you! Show less

5.0 /5 (Verified Purchase) Reviewed on 16th Jun 2024 More: Food Service Value Chang Ting Yee Father's Day Jalan Tenteram 15th Jun 2024

Singapore Dollar Money Cake! Reviewed on 16th Jun 2024 Verified Purchase Looks real! Better if it is $10,000 instead of $1,000. Lol! Father-in-law and Husband were happy with the cake. A little dry but the strawberry filling was tasty and overall not too sweet! Thank you!!! Father's Day 2024 Favourite dish: Singapore Dollar Money Cake First time ordering from merchant: Yes Will recommend this merchant: Yes

5.0 /5 (Verified Purchase) Reviewed on 7th May 2024 More: Food Service Value Ms Rose Lau Birthday Tukang Innovation Grove 7th May 2024

Yam birthday cake Reviewed on 7th May 2024 Verified Purchase The delivery time is good but very disappointed with the yam inside the cake as it seems like thebyam.has turn bad. Full Menu Favourite dish: Delivery time is good First time ordering from merchant: Yes Will recommend this merchant: No Cakeinspiration from CAKEINSPIRATION responded to this review Responded on 8th May 2024 12:48 PM Hi! It is always our pleasure to give our customer nothing but the best, your feedback means a lot to us, thank you so much for taking your time sharing this with us. We would like to apologize for your recent experience with our Yam cake that our ... More cake did not meet your standard. Thank you for your Feedback. Show less

4.0 /5 (Verified Purchase) Reviewed on 15th Apr 2024 More: Food Service Value LH Ms Lim Hoay Chee Birthday Tukang Innovation Drive 15th Apr 2024

Decent cake Reviewed on 15th Apr 2024 Verified Purchase The cake was special and it impressed us ! It feel like eating ice cream, not too sweet and it’s really tasty. Full Menu First time ordering from merchant: Yes Will recommend this merchant: Yes Cakeinspiration from CAKEINSPIRATION responded to this review Responded on 16th Apr 2024 10:51 AM Hello from Cakeinspiration team, It is always our pleasure to give our customers nothing but the best, your feedback means a lot to us, thank you so much for taking your time sharing this with us. We are looking for your next celebration with us.

5.0 /5 (Verified Purchase) Reviewed on 23rd Mar 2024 More: Food Service Value Catherine Ang Birthday Collect From Merchant At Joo Chiat Road 23rd Mar 2024

Look very nice ! Reviewed on 23rd Mar 2024 Verified Purchase Look nice. But slight difference between actual and photo in food line, hope it taste nice ! However, the color and wording are nice , how or taste nice too CNY Menu 2024 First time ordering from merchant: Yes Will recommend this merchant: Probably Cakeinspiration from CAKEINSPIRATION responded to this review Responded on 24th Mar 2024 10:37 AM Hello from Cakeinspiration Team, It is always our pleasure to give our customers nothing but the best, your feedback means a lot to us, thank you so much for taking the time to share this with us and for rating us 5 Stars. Looking for your next ... More celebration with us. Show less

5.0 /5 (Verified Purchase) Reviewed on 27th Nov 2023 More: Food Service Value Ms Ivin Ho Birthday Serangoon North Avenue 1 26th Nov 2023

Strongly recommend, good quality cakes. Second time purchase Reviewed on 27th Nov 2023 Verified Purchase I have ordered 2 birthday cakes of different favours. Both cakes taste great :) Durian cake was soft with real durian. Cheese Cake with very rich chocolates, cheese with crunchy biscuits base. Full Menu First time ordering from merchant: No Will recommend this merchant: Yes Cakeinspiration from CAKEINSPIRATION responded to this review Responded on 29th Nov 2023 11:21 AM Thank you so much for your feedback Ivin, We really appreciate you taking the time to share your thoughts about us. We are so happy that you really loved the cakes. :)

4.0 /5 (Verified Purchase) Reviewed on 21st Nov 2023 More: Food Service Value Ms Vivian Chen Birthday Tampines Avenue 21st Nov 2023

Item as described Reviewed on 21st Nov 2023 Verified Purchase Speedy delivery as promised! Good co-ordination between foodline and Cake Inspiration. Thumbs up! Cake was smooth with durian mousse but preferred more durian pulps. Not too sweet. Overall not bad. Full Menu First time ordering from merchant: Yes Will recommend this merchant: Yes Cakeinspiration from CAKEINSPIRATION responded to this review Responded on 22nd Nov 2023 10:18 AM Hello from Cakeinspiration Team, thank you so much for your feedback, we really appreciate you taking the time to share your thoughts about us. We are so happy that you really liked it. Our team is looking forward on your next celebration with us.

4.0 /5 (Verified Purchase) Reviewed on 16th Nov 2023 More: Food Service Value Bernice Birthday Boon Lay 16th Nov 2023

Worst service that left me speechless and frustrated Reviewed on 16th Nov 2023 Verified Purchase Regrettably, my recent experience with your catering service fell far below expectations. The delivery of the cake was executed in an utterly disappointing manner. Shockingly, the delivery person neither bothered to ring the doorbell nor handed the ... More package directly. Instead, they carelessly left it in my bicycle basket, displaying a shocking lack of consideration for the fragility of the item. This reckless action immediately raised concerns about the cake's safety. The mere thought of what might have happened had my bike toppled over left me feeling astounded by the sheer negligence displayed. A cake, particularly one meant for an event, deserves more respect and care during delivery. Adding insult to injury, there were individuals eagerly anticipating this delivery at home throughout the day. To receive such shoddy service despite the anticipation was not just disappointing but also disrespectful. It's inconceivable that this was the best your team could offer. To say that I am deeply dissatisfied with this experience would be an understatement. The lack of basic care and consideration displayed in this delivery process is unacceptable for any service, let alone one dealing with delicate items like cakes. Show less Full Menu Favourite dish: Black sesame cake First time ordering from merchant: Yes Will recommend this merchant: No Cakeinspiration from CAKEINSPIRATION responded to this review Responded on 22nd Nov 2023 10:20 AM Hi Bernice, I would like to apologise for any distressed caused. We have done a thorough investigation and have feedback to our delivery guy as well. Our delivery guy arrived at your door yesterday at 3.00pm, he has knocked, rang your door bell and ... More has attempted to call your mobile but to no avail. Your door was closed and there wasn't anyone that responded to him knocking on your door. The delivery guy contacted our management immediately to inform us that there wasn't anybody to receive the cake. Based on our standard protocol, the cake has to be disposed or placed on a safe spot outside the unit if no one receives the cake. Based on the delivery guy, the only two options are either on the floor or the basket of the bicycle which he ensured was stable, the cake should also be placed on elevated ground to prevent potential contamination, hence he placed it in the basket. He sent us a photo of the placement of the cake which our sales forwarded to you immediately at 3.09pm together with more follow up message and a phone call which you responded "okay" to at 3.10pm. Our delivery guy rushed off at 3.10pm for his next delivery after knowing that you have responded to our sales. All claims above are backed with supporting evidences and screenshots. Apart from the actual incident, there was also a reminder message sent the day before to remind you of an incoming delivery and to make sure that your mobile is contactable in case of any hiccups like this. We create protocols like this so that customers can have smoother and better experience with us. We believe that we done our best in an incident like this. We hope to seek your understanding. Show less

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