CAKEINSPIRATION review

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Client	Event
Corporate	Bento for 1200 guests on 16 Dec 2024
Corporate	High tea buffet for 50 guests on 10 Dec 2024
Corporate	Mini buffet for 70 guests on 03 Jan 2025

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4.0 /5 (Verified Purchase) Reviewed on 16th Nov 2023 More: Food Service Value Bernice Birthday Boon Lay 16th Nov 2023

Worst service that left me speechless and frustrated Reviewed on 16th Nov 2023 Verified Purchase Regrettably, my recent experience with your catering service fell far below expectations. The delivery of the cake was executed in an utterly disappointing manner. Shockingly, the delivery person neither bothered to ring the doorbell nor handed the ... More package directly. Instead, they carelessly left it in my bicycle basket, displaying a shocking lack of consideration for the fragility of the item. This reckless action immediately raised concerns about the cake's safety. The mere thought of what might have happened had my bike toppled over left me feeling astounded by the sheer negligence displayed. A cake, particularly one meant for an event, deserves more respect and care during delivery. Adding insult to injury, there were individuals eagerly anticipating this delivery at home throughout the day. To receive such shoddy service despite the anticipation was not just disappointing but also disrespectful. It's inconceivable that this was the best your team could offer. To say that I am deeply dissatisfied with this experience would be an understatement. The lack of basic care and consideration displayed in this delivery process is unacceptable for any service, let alone one dealing with delicate items like cakes. Show less Full Menu Favourite dish: Black sesame cake First time ordering from merchant: Yes Will recommend this merchant: No Cakeinspiration from CAKEINSPIRATION responded to this review Responded on 22nd Nov 2023 10:20 AM Hi Bernice, I would like to apologise for any distressed caused. We have done a thorough investigation and have feedback to our delivery guy as well. Our delivery guy arrived at your door yesterday at 3.00pm, he has knocked, rang your door bell and ... More has attempted to call your mobile but to no avail. Your door was closed and there wasn't anyone that responded to him knocking on your door. The delivery guy contacted our management immediately to inform us that there wasn't anybody to receive the cake. Based on our standard protocol, the cake has to be disposed or placed on a safe spot outside the unit if no one receives the cake. Based on the delivery guy, the only two options are either on the floor or the basket of the bicycle which he ensured was stable, the cake should also be placed on elevated ground to prevent potential contamination, hence he placed it in the basket. He sent us a photo of the placement of the cake which our sales forwarded to you immediately at 3.09pm together with more follow up message and a phone call which you responded "okay" to at 3.10pm. Our delivery guy rushed off at 3.10pm for his next delivery after knowing that you have responded to our sales. All claims above are backed with supporting evidences and screenshots. Apart from the actual incident, there was also a reminder message sent the day before to remind you of an incoming delivery and to make sure that your mobile is contactable in case of any hiccups like this. We create protocols like this so that customers can have smoother and better experience with us. We believe that we done our best in an incident like this. We hope to seek your understanding. Show less

5.0 /5 (Verified Purchase) Reviewed on 6th Nov 2023 More: Food Service Value Ms Angela Birthday Ang Mo Kio Avenue 4 6th Nov 2023

It’s really good Reviewed on 6th Nov 2023 Verified Purchase Really interesting! It is not too sweet and very suitable if you have elderly at home ! Glad i gave this cake a shot! Yumz Full Menu First time ordering from merchant: Yes Will recommend this merchant: Yes Cakeinspiration from CAKEINSPIRATION responded to this review Responded on 8th Nov 2023 10:24 AM Hi, Angela thank you so much we are glad that you like our cake. We appreciate your time sharing your thoughts about our Black Sesame Au Gateau product. We hope to hear from you again soon. :)

5.0 /5 (Verified Purchase) Reviewed on 16th Oct 2023 More: Food Service Value Ms Karin Leow Birthday Punggol Place 12th Oct 2023

Amazing Belgian Cake Reviewed on 16th Oct 2023 Verified Purchase Ordered the Belgian Chocolate Cake from Cake Inspiration for my husband's birthday. The baker was accommodative and accepted the order even though the turnaround time was tight. Cake was moist, the chocolate was rich yet not too sweet. We loved it! ... More Will definitely be a return customer for future occasions. Show less Full Menu First time ordering from merchant: Yes Will recommend this merchant: Yes Cakeinspiration from CAKEINSPIRATION responded to this review Responded on 18th Oct 2023 10:47 AM Thank you so much for your feedback, we really appreciate you taking your time to share your thoughts about us. We are so happy that you really loved it. :)

4.0 /5 (Verified Purchase) Reviewed on 24th Sep 2023 More: Food Service Value Mr Garry Yeo Birthday 23rd Sep 2023

A Perfect Celebration Cake Reviewed on 24th Sep 2023 Verified Purchase The texture of the cake was simply perfect. It had a soft and moist crumb that melted in mouth with every bite. The cake is not too sweet. The cake was delivered on time and in perfect condition. Highly recommend Cake Inspiration for anyone ... More looking for a top notch cake for their special occasions. Show less Full Menu First time ordering from merchant: Yes Will recommend this merchant: Yes Cakeinspiration from CAKEINSPIRATION responded to this review Responded on 27th Sep 2023 11:19 AM Hello from Cakeinspiration Team, thank you so much for your feedback, we really appreciate you taking the time to share your thoughts about us. We are so happy that you really liked it. Our team is looking forward on your next celebration with us.

5.0 /5 (Verified Purchase) Reviewed on 6th Aug 2023 More: Food Service Value Ms Elaine Birthday East Coast Road 5th Aug 2023

Yummy cake with reasonable pricing Reviewed on 6th Aug 2023 Verified Purchase I have been ordering from this cake shop for years and decided to try midnight mango mousse cake this time for my husband's birthday. Cake is yummy as usual and pricing is reasonable, highly recommended! Full Menu Favourite dish: Midnight Mango Mousse Cake First time ordering from merchant: No Will recommend this merchant: Yes Cakeinspiration from CAKEINSPIRATION responded to this review Responded on 9th Aug 2023 11:50 AM Hello from Cakeinspiration Team, It is always our pleasure to give our customers nothing but the best, your feedback means a lot to us, thank you so much for taking the time sharing this with us. We are so happy that you really liked it. :) Looking ... More for your next celebration with us. Show less

5.0 /5 (Verified Purchase) Reviewed on 23rd Apr 2023 More: Food Service Value Mdm Salina Goh Birthday F Woodlands Crescent 22nd Apr 2023

Amazing carrot cake with good value and service. Reviewed on 23rd Apr 2023 Verified Purchase I ordered this cake for my husband's birthday and it did not disappoint. The cake tasted amazing and the design was excellent. The cake was not too sweet but enough to make it delicious which I really appreciated. Moreover, the cake was nice and ... More fluffy which made it easy to consume. Delivery was one hour early from given time and delivery team bothered to call 30mins before they arrived. All in all, this cake was very good and I would recommend it to my friends. 9/10 Show less Full Menu Favourite dish: Carrot walnut caramel cheese cake First time ordering from merchant: Yes Will recommend this merchant: Yes Cakeinspiraton from CAKEINSPIRATION responded to this review Responded on 26th Apr 2023 10:59 AM Hello from the Cakeinspiration Team, It is always our pleasure to give our customers nothing but the best, your feedback means a lot to us, thank you so much for taking your time sharing this with us. We are looking forward on your next celebration ... More ????????. Show less

5.0 /5 (Verified Purchase) Reviewed on 10th Mar 2023 More: Food Service Value Ms Jin Wei Birthday Hougang Central 7th Mar 2023

Satisfying order Reviewed on 10th Mar 2023 Verified Purchase The ordering process is smooth. Service is wonderful, the cake shop assisted me with the changes of delivery date. Full Menu First time ordering from merchant: Yes Will recommend this merchant: Yes Cakeinspiration from CAKEINSPIRATION responded to this review Responded on 15th Mar 2023 10:53 AM Hello from Cakeinspiration team, It is always our pleasure to give our customers nothing but the best, your feedback means a lot to us, thank you so much for taking your time sharing your thoughts with us. Our team is looking forward to your next ... More celebration with us. Show less

5.0 /5 (Verified Purchase) Reviewed on 29th Dec 2022 More: Food Service Value Chan Lay hua Birthday 29th Dec 2022

More of a durian cream cake Reviewed on 29th Dec 2022 Verified Purchase The durian cake is ok but somehow i taste more durian essence/cream and not much durian purée . Appearance and birthday writing looks good thou Full Menu First time ordering from merchant: Yes Will recommend this merchant: Not too sure Cakeinspiration from CAKEINSPIRATION responded to this review Responded on 4th Jan 2023 10:06 AM Hello from Cakeinspiration Team, It is always our pleasure to give our customers nothing but the best, your feedback means a lot to us, thank you so much for taking the time sharing your thoughts with us.

5.0 /5 (Verified Purchase) Reviewed on 12th Dec 2022 More: Food Service Value Ms Chua Shiyan Work anniversary Pasir Panjang Road 8th Dec 2022

Good service for short notice orders. Will order again. Reviewed on 12th Dec 2022 Verified Purchase Acknowledgment was very prompt. Ordered around 6pm and delivery was made 1pm next day. Made effort to reconfirm the words on the cake. Full Menu First time ordering from merchant: Yes Will recommend this merchant: Yes Cakeinspiration from CAKEINSPIRATION responded to this review Responded on 14th Dec 2022 10:45 AM Thank you for rating us 5/5. It is always our pleasure to give our customers nothing but the best, your feedback means a lot to us, thank you so much for your feedback and for taking the time to share your thoughts with us.

4.0 /5 (Verified Purchase) Reviewed on 1st Nov 2022 More: Food Service Value Mr JAMES HUANG YONGJIN Birthday Raffles Place 29th Oct 2022

In general, food is pretty good foodline, In general, pretty Reviewed on 1st Nov 2022 Verified Purchase In general, food is pretty good foodline In general, pretty happy with the service foodline In general, pretty good value for money foodline Full Menu First time ordering from merchant: Yes Will recommend this merchant: Probably Cakeinspiration from CAKEINSPIRATION responded to this review Responded on 2nd Nov 2022 01:50 PM Hello from Cakeinspiration team, It is always our pleasure to give our customers nothing but the best, your feedback means a lot to us, thank you so much for taking your time sharing this with us.

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