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Juz Scooop review

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Juz Scooop review

Excellent 4.5/5 All reviews
286 reviews in total
Most favourite dish: Ice Cream Cake

FoodLine Authentic Review

Reviews on FoodLine are 100% authentic, and are submitted by our past customers.
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5.0 /5
(Verified Purchase)
Reviewed on 14th Jun 2021
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Food
Service
Value
Reviewed on 14th Jun 2021 Verified Purchase
Yes I ordered an ice cream cake that came on time, I thought the cake might be melted. Surprisingly they came with a styrofoam box that keep the cake in the right temperature.
Father's Day Cake
First time ordering from merchant: Yes
Will recommend this merchant: Yes
Jennifer from Juz Scooop responded to this review
Responded on 16th Jun 2021 01:13 PM
Hi Desmond,
Thank you for your review and we are glad that the ice cream cake was delivered on time with good condition.
Every ice cream cake we sell either for walk-in customers or delivery, it comes with a customised cake box to keep the ice ... More cream temperature stable during transport. Because we don't provide dry ice, we need to ensure the temperature of the ice cream / cakes is kept at a satisfying level for the food safety concern.
Thank you for your review and look forward to your next order soon.
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4.0 /5
(Verified Purchase)
Reviewed on 27th May 2021
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Food
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Value
Reviewed on 27th May 2021 Verified Purchase
Cake was delivered in a very nice packing. However, i suggest that if there is an app or SMS that can keep us inform whether the items had been delivered. This is good especially if we are sending it to a friend as a surprise gift.
Father's Day Cake
First time ordering from merchant: Yes
Will recommend this merchant: Yes
Jennifer from Juz Scooop responded to this review
Responded on 27th May 2021 09:19 PM
Hi Joey,

Thank you for your review and compliment for the cake and our packaging.
Regarding your statement of "I suggest that if there is an app or SMS that can keep us inform whether the items had been delivered.", we are unaware of this ... More request at all. We never received such notice/request from Foodline.

We are one of the caterers on Foodline. It is a platform where customers like you can place food order. Foodline is responsible to pass your extra/special request that is NOT stated in the order to us so that we can follow up accordingly. Regarding your request stated in the review, we are never in the loop and we are not informed either through email, phone call, SMS nor WhatsApp.

Sending an SMS to the customer upon delivery to the recipient is not a common practice especially the customer and recipient is 2 different person. However it is not a tall order but honestly we need to be informed of your request in the first place.
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5.0 /5
(Verified Purchase)
Reviewed on 22nd May 2021
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Value
Reviewed on 22nd May 2021 Verified Purchase
Nice ice cream cake, thick main body with thin cheese cake bottom and butter cream topping;
No Birthday Day sign & candle provided that are very standard for most caterers, hope can be improved
Cup cake is better than expectation, mug size, ... More smelling very nice
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Full Menu
Favourite dish: Butter Cream
First time ordering from merchant: Yes
Will recommend this merchant: Yes
Jennifer from Juz Scooop responded to this review
Responded on 27th May 2021 08:56 PM
Hi Ms Celio Hus,
We are thrilled to know that both our ice cream cake and cupcakes were better than you expected. Please do accept our apology for missing out the candles. Have reminded our team for this and thank you for your support with an ... More awesome review. Look forward to your next order soon and stay safe.
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4.0 /5
(Verified Purchase)
Reviewed on 18th May 2021
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Value
Reviewed on 18th May 2021 Verified Purchase
Satisfied with this order! Wasn’t sure that the order would be accepted last minute but it did and customer support was great :) will recommend to others for sure
Full Menu
First time ordering from merchant: Yes
Will recommend this merchant: Yes
Jennifer from Juz Scooop responded to this review
Responded on 19th May 2021 01:58 PM
Hi Michael,
Thank you for your awesome review. Look forward to your next order very soon.
5.0 /5
(Verified Purchase)
Reviewed on 15th May 2021
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Service
Value
Reviewed on 15th May 2021 Verified Purchase
Awesome icecream cakes! all the recipients like it very much. Highly recommend to all. Looking forward to try it myself.
Full Menu
First time ordering from merchant: No
Will recommend this merchant: Yes
Jennifer from Juz Scooop responded to this review
Responded on 18th May 2021 01:52 AM
Hi Jennifer,
Thank you so much for taking the time to leave us this amazing review. We are so grateful for your continuous support as well as your kind words. Thanks for sharing your review with us and the community. Your review really made our ... More day! Look forward to your fifth order very soon :)
Stay safe.
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4.0 /5
(Verified Purchase)
Reviewed on 12th May 2021
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Value
  • Friends/Family Event
  • Serangoon Avenue 4
  • 9th May 2021
Reviewed on 12th May 2021 Verified Purchase
Cake was pretty.... ice cream was solid. Well packaged as well. Abit pricey but the ice cream within the cake made it worth it.
Full Menu
First time ordering from merchant: Yes
Will recommend this merchant: Probably
Jennifer from Juz Scooop responded to this review
Responded on 18th May 2021 01:48 AM
Hi Rod,
Thank you for your review. We are thrilled to know that cake design, ice cream texture plus the packaging all matched your expectation.
Just wanna share some of highlights of our ice cream.
- eggless, organic unrefined sugar, trans fat ... More fee and preservative free
- all ice cream are artisanal hand made in our central kitchen every day to ensure the freshness
All these add up and we make sure we only use the premium grade ingredients so that our customers can have a healthy but not guilty indulgence as and when they want to. :)
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5.0 /5
(Verified Purchase)
Reviewed on 10th May 2021
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Service
Value
Reviewed on 10th May 2021 Verified Purchase
This is the third time I ordered from Bing Bing Ice Cream Gallery and the recipients all loved their icecream cakes very much. Awesome!
Full Menu
First time ordering from merchant: No
Will recommend this merchant: Yes
Jennifer from Juz Scooop responded to this review
Responded on 12th May 2021 02:05 PM
We are thrilled to know all the recipients enjoyed our cake so much. We are thankful for your awesome review and grateful for your continuous support. Look forward to your next order soon. :)
4.0 /5
(Verified Purchase)
Reviewed on 6th May 2021
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Food
Service
Value
Reviewed on 6th May 2021 Verified Purchase
First time ordering icecream cake here, it melt really fast upon cutting the cake, will recommend putting it in freezer instead of fridge. Perfect cake to choose for matcha lover. Thank you for the cake!
Full Menu
First time ordering from merchant: Yes
Will recommend this merchant: Probably
Jennifer from Juz Scooop responded to this review
Responded on 12th May 2021 01:56 PM
Thank you very much for your nice review and support. look forward to your next order soon:)
5.0 /5
(Verified Purchase)
Reviewed on 24th Apr 2021
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Food
Service
Value
Reviewed on 24th Apr 2021 Verified Purchase
The caterer was very helpful , they help us to change our base to non chocolate base while remaining the design . We are very happy with the service and the design .
Full Menu
Favourite dish: Help us to customise our base to non chocolate base
First time ordering from merchant: No
Will recommend this merchant: Yes
Jennifer from Juz Scooop responded to this review
Responded on 25th Apr 2021 01:41 AM
Thanks for your great review Sharon. We work hard to meet expectations like yours, and we’re happy to hear we hit the mark for you. Come back and see us soon. Cheers!
4.0 /5
(Verified Purchase)
Reviewed on 18th Apr 2021
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Food
Service
Value
Reviewed on 18th Apr 2021 Verified Purchase
The delivery is prompt. The ice cream cake is yummilicious and chocolate is definitely all time favourite. Good size for family of less than 10 paxes. Order with NTUC birthday code to get $20 off for free delivery.
Full Menu
First time ordering from merchant: No
Will recommend this merchant: Yes
Jennifer from Juz Scooop responded to this review
Responded on 25th Apr 2021 01:43 AM
Thank you Ms Choon Mei for your awesome review. look forward to your next order soon.

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