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+ROBERT CATERING SERVICES PTE LTD review

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+ROBERT CATERING SERVICES PTE LTD review

Exceptional 4.8/5 Last 6 months
322 reviews in total
Most favourite dish: Curry Chicken

FoodLine Authentic Review

Reviews on FoodLine are 100% authentic, and are submitted by our past customers.
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5.0 /5
(Verified Purchase)
Reviewed on 27th Feb 2023
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Value
Reviewed on 27th Feb 2023 Verified Purchase
The food is consistent. The ingredients are fresh. Food is not oily and always comes in generous portion. Really value for money. We are very satisfied with Robert Catering. Highly recommend it to all!
20 days Trial Package
First time ordering from merchant: No
Will recommend this merchant: Yes
1.0 /5
(Verified Purchase)
Reviewed on 29th Dec 2022
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Reviewed on 29th Dec 2022 Verified Purchase
???? Have you heard of ordering a buffet menu for 25 pax but the caterer never include drink ? ???? +Robert Catering is totally blacklisted by me ❌ This will be my 1st & the LAST time I’m ordering from this caterer! ⛔️ Order with them at ... More your own risk ⚠️

???? 1) Super-Late ! No punctuality ~ Caterer supposed to arrive to set up the buffet at 7pm at my place. By 7pm, all my guests have arrived but the caterer only arrived to set-up the buffet at 7.40pm

???? 2) Stingy on the burners ~ This is the first time I saw the caterer only put 1 burner for each long tray of dish. Usually supposed to be 2 burners for each tray of dish.
The food took super-long to heat up especially the curry.
The fire on the burner is weak ???? OMG ????
For those with 2 trays of food in one set-up, only 1 pathetic lousy burner to heat up both sides of the food. Impossible ! One side of the food will definitely get cold. When I called up the caterer to question about the burner, the caterer insisted only 1 burner for each tray of dish is enough ????
To wait for all the food to warm-up, my guests can only eat ard 9pm !!!!! ????

???? 3) Pathetic misery serving of food ~ I have ordered food for 25 pax but I though the food served to me is for 15 pax ????

???? 4) NO DRINKS GIVEN !!!!! ~ This one is totally unforgivable.
I was appalled when I saw there was NO Drinks. I thot the caterer has forgotten about my Fruit Punch but the deliverer said don’t have. When I called up the caterer, the staff Joanne informed me this shocking news “ My Christmas Buffet Menu has NO Drinks !” I was speechless , I ordered the most expensive Christmas Buffet Menu from them and I have no drinks for my guests. I remember when calling them to order, I was told there will be Fruit Punch by default. Lucky recently I have ordered 2 boxes of Apple Juice from Japan ????
Becos I said I wanna complain then the caterer sent me fruit punch when all my guests already eaten finish

???? 5) Quality & standard of food only average ~
Wheat Prawn is dry / Curry is sweet / Fried Sotong ball no sauce provided even though caterer said will have sauce /
Sweet & Sour Fish is the worse , dry fish with tomatoes thickener / Mango Pudding only have bits & small pieces mostly sweet water / Fruit Tarts only so-so

???? 6) Disappointing & unprofessional service ~ I never expect top-notch excellent service but I’m left with embarrassment to face my guests. Food arrived late + Not enough food + No drinks + Average-tasting food … it was supposed to be a Holly Jolly Merry Christmas Partay to spread some cheers & happiness ???? Ho Ho Ho !
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Mini Christmas Delight B @$19.90/pax (19 Dec-2 Jan)
Favourite dish: Sin Chow Bee Hoon
First time ordering from merchant: Yes
Will recommend this merchant: No
4.0 /5
(Verified Purchase)
Reviewed on 13th Dec 2022
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Food
Service
Value
  • Friends/Family Event
  • Anchorvale Lane
  • 11th Dec 2022
  • 10 Pax
Reviewed on 13th Dec 2022 Verified Purchase
Overall food is fantastic, and friends all enjoyed the good spread. Thumbs up +Robert Catering and will order again.
Mini Deluxe Buffet @ $13.90/pax
Favourite dish: Oat cereal fish
First time ordering from merchant: Yes
Will recommend this merchant: Yes
5.0 /5
(Verified Purchase)
Reviewed on 11th Dec 2022
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Food
Service
Value
Reviewed on 11th Dec 2022 Verified Purchase
Service was very good as they allowed to replace the packet drinks with a desert item, Green Bean and less sweet. Quite nice.
Someone came down and delivered all the items.

Curry chicken was too watery, very sweet and portion too little.
Prawn ... More Roll(No sweet sauce), Prawn, Fish and Mee suan were salty.
Mee Suan's portion was really a lot but cannot say the same for the other fried items, ecliars and curry chicken.

Chocolate Ecliars was insufficient for 16pax. We counted 12pcs only.

Overall, food taste was below average but customer service is very good.
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Mini Deluxe Buffet @ $13.90/pax
Favourite dish: Broccoli
First time ordering from merchant: Yes
Will recommend this merchant: No
5.0 /5
(Verified Purchase)
Reviewed on 2nd Feb 2023
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Reviewed on 2nd Feb 2023 Verified Purchase
The lowest price tingkat so far, but food is not to my expectation.
Portion is just nice, but dishes is usually salty. Feedback few times but with slight/no improvement. Services is responsive though.
30 days Trial Package
First time ordering from merchant: Yes
Will recommend this merchant: Not too sure
3.0 /5
(Verified Purchase)
Reviewed on 22nd Dec 2022
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Value
Reviewed on 22nd Dec 2022 Verified Purchase
Ordered 3 dish 1 soup with rice for tingkat. 1st day came 4 dish and no rice. feedback to them with a response saying will add 1 dish.

subsequent 3 out of 10 days came without rice.

food taste normal. soup is salty. everyday taste like water ... More add salt.
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10 days Trial Package
Favourite dish: NA
First time ordering from merchant: Yes
Will recommend this merchant: No
5.0 /5
(Verified Purchase)
Reviewed on 6th Nov 2022
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Food
Service
Value
  • Birthday
  • Yishun Ring Road
  • 5th Nov 2022
  • 1 Pax
Reviewed on 6th Nov 2022 Verified Purchase
The food is cold when arrived my house. The fried rice is soft and wet my guests commented the rice is bad. The curry chicken is so cold and tasted weird like overnight curry. The portion of the food is miserable not enough for 10pax. The jelly ... More cocktail and packet drinks is good. Overall my guests are unhappy with the food and advice us not to order from this caterer ever again
Show less
Delight Mini Buffet @ $14.90/pax
Favourite dish: Broccoli with mushrooms
First time ordering from merchant: Yes
Will recommend this merchant: No
4.0 /5
(Verified Purchase)
Reviewed on 2nd Dec 2022
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Food
Service
Value
  • daily dinner
  • Montreal Drive
  • 4th Nov 2022
  • 2 Pax
Reviewed on 2nd Dec 2022 Verified Purchase
There is a wide variety of dishes, but the volume is relatively small, not enough for 2 persons, hope they can increase the dishes, then i definitely would buy again
10 days Trial Package
Favourite dish: had a wide variety of dishes
First time ordering from merchant: Yes
Will recommend this merchant: Probably
4.0 /5
(Verified Purchase)
Reviewed on 18th Nov 2022
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Food
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Value
Reviewed on 18th Nov 2022 Verified Purchase
Ordered a few times with this caterer.. however this time round they delivered a few times on my skipped days.
10 days Trial Package
First time ordering from merchant: No
Will recommend this merchant: Yes
4.0 /5
(Verified Purchase)
Reviewed on 12th Oct 2022
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Food
Service
Value
Reviewed on 12th Oct 2022 Verified Purchase
The food was good and delicious, well thought out with different varieties every day. Delivery is on time.
5 days Trial Package
First time ordering from merchant: Yes
Will recommend this merchant: Yes

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