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+ROBERT CATERING SERVICES PTE LTD review

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+ROBERT CATERING SERVICES PTE LTD review

Exceptional 4.8/5 Last 6 months
322 reviews in total
Most favourite dish: Curry Chicken

FoodLine Authentic Review

Reviews on FoodLine are 100% authentic, and are submitted by our past customers.
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Order from +ROBERT CATERING SERVICES PTE LTD on FoodLine.sg, and get:
4.0 /5
(Verified Purchase)
Reviewed on 12th Nov 2022
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Food
Service
Value
Reviewed on 12th Nov 2022 Verified Purchase
Food is acceptably ok - good. On service, there have been mistakes made which is unusual for a caterer. The 'mistakes' made in administration have been rectified having been informed. However, it is good to note that mistakes made (repeatedly) in ... More simple ordinary administration can put off the customer - i.e., losing the customer due to the hassle.
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30 days Trial Package
First time ordering from merchant: No
Will recommend this merchant: Not too sure
4.0 /5
(Verified Purchase)
Reviewed on 11th Oct 2022
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Food
Service
Value
  • tingkat
  • Bedok Reservoir View
  • 17th Aug 2022
  • 1 Pax
Reviewed on 11th Oct 2022 Verified Purchase
I like the early delivery (4.30pm). Food is not salty and is the dry type which suits me very well. But of late provided the same type of vegetables, chicken, potatoes. I attribute this to the supply and demand. The dishes are very simple and not ... More for fussy eaters.
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20 days Trial Package
Favourite dish: None in particular
First time ordering from merchant: No
Will recommend this merchant: Probably
2.0 /5
(Verified Purchase)
Reviewed on 19th Jul 2022
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Food
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Value
Reviewed on 19th Jul 2022 Verified Purchase
Initially, my order was made on a monday, which was a public holiday off in lieu. My order was only accepted on wednesday after I contacted foodline chat services twice to query about the delay in the caterer accepting the order.

On the day ... More itself, the food arrived earlier than expected which wasn't a bad thing. But I'm not sure if it is because of the travelling time on the road or because the food arrived earlier and it was left sealed until the meal time started that caused the vegetable dish to become sour.
The broccoli and mushroom dish had a sour smell to it and upon tasting it, it was really spoilt, broccoli had a sour taste. Fyi, this dish was stated as recommended.
Called the caterer and was told that the kitchen was closed for the day. Was told to send a whatsapp to state the issue and that someone will get back to me on the next day, which was a sunday.
It wasn't until I sent a whatsapp again on sunday at 1134am before i received a call at 1210pm from one of the staff.

Summary, a refund for the veg plus some complimentary pastries will be send to me again. A followup call was supposed to be done for arranging the delivery of the pastries, but since sunday till now, I've not hear anything from the caterer, even after I've whatsapp my conversation with the staff to their phone number.

TBH, service recovery is very poor. The whole experience with this caterer left a very bad impression. Even if they were to follow up again, i will not recommend to order from them..
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Mini Deluxe Buffet @ $13.90/pax
First time ordering from merchant: Yes
Will recommend this merchant: No
4.0 /5
(Verified Purchase)
Reviewed on 1st Jul 2022
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Food
Service
Value
  • Corporate/Company Event
  • Joan Road
  • 23rd Jun 2022
  • 15 Pax
Reviewed on 1st Jul 2022 Verified Purchase
Delivery come on time and service is good. affordable price and nice food. will recommended to friend and will order again.
Mini Deluxe Buffet @ $13.90/pax
Favourite dish: Sambal Prawn 参巴鲜虾  foodline
First time ordering from merchant: Yes
Will recommend this merchant: Yes
5.0 /5
(Verified Purchase)
Reviewed on 5th Jul 2022
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Food
Service
Value
Reviewed on 5th Jul 2022 Verified Purchase
The good taste good. The stir fried mee sua is pipping hot when arrived. The other dishes were still warm. This is the first time I came across food for mini buffet without setting is hot and warm when arrived. Also the food were sent to meet on the ... More dot. Not a minute late or early. Everyone enjoys the food. The only thing is the portion is very small. I ordered 11 for crowd of 6 which aren't big eater. The food is enough with not much left. I always order 10 for the same crowd, there is a lot left for packing. Though the price is not expensive but need to order more, so not really value for money
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Mini Deluxe Buffet @ $13.90/pax
Favourite dish: Salad prawn and stir fried Lee sua
First time ordering from merchant: Yes
Will recommend this merchant: Yes
3.0 /5
(Verified Purchase)
Reviewed on 1st Jul 2022
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Food
Service
Value
Reviewed on 1st Jul 2022 Verified Purchase
No rice provide for multiple time, and same dishes come in once, have replaced dish for next day, but its not a good experience having 4 dishes without rice.

Most of the time with same dishes.

Lunch come at 11+pm , abit late for me.
30 days Trial Package
Favourite dish: Hush brown
First time ordering from merchant: Yes
Will recommend this merchant: No
5.0 /5
(Verified Purchase)
Reviewed on 19th May 2022
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Food
Service
Value
  • Own consumption
  • Jalan Pintau
  • 15th Mar 2022
  • 1 Pax
Reviewed on 19th May 2022 Verified Purchase
Good Varieties of Food, rare repeating of food served since the beginning. Service prompt & reliable.
30 days Trial Package
Favourite dish: Almost all
First time ordering from merchant: Yes
Will recommend this merchant: Yes
4.0 /5
(Verified Purchase)
Reviewed on 7th Apr 2022
More:
Food
Service
Value
Reviewed on 7th Apr 2022 Verified Purchase
Food is generally good. Portion not enough occasionally. Repeated customer, will continue relationship with them.
20 days Trial Package
Favourite dish: Curry chicken, veggies, chicken cutlet
First time ordering from merchant: No
Will recommend this merchant: Yes
4.0 /5
(Verified Purchase)
Reviewed on 31st Mar 2022
More:
Food
Service
Value
  • Tingkat Delivery for Dinner (30 Days)
  • Yuan Ching Road
  • 17th Feb 2022
  • 1 Pax
Reviewed on 31st Mar 2022 Verified Purchase
1) I appreciate FoodCon giving Beehoon and Nasi Lemak as most caterers always give rice only.
2) I also appreciate FoodCon yielding to my request to cut all the food into smaller pieces as my elderly relative requires great help in this area.
3) ... More Overall, I am also happy to find a caterer that caters food for 30 days, instead of the usual 20 days - I can renew at longer periods.
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30 days Trial Package
Favourite dish: I like the Beehoon and Nasi Lemak the best
First time ordering from merchant: No
Will recommend this merchant: Yes
4.0 /5
(Verified Purchase)
Reviewed on 13th Apr 2022
More:
Food
Service
Value
  • Daily lunch
  • Miltonia Close
  • 15th Feb 2022
  • 1 Pax
Reviewed on 13th Apr 2022 Verified Purchase
The customer service was very good but food quality can be better. Delivery was mostly late on a daily basis.
30 days Trial Package
Favourite dish: Vegetables
First time ordering from merchant: Yes
Will recommend this merchant: Not too sure

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