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5.0 /5
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Food portion is more than enough for my guest. Recommended for portion size. However can be improve with the delivery timing for set up, otherwise have no issue with the food.
Favourite dish: Scallop
Least favourite dish: None
First time ordering from merchant: Yes
Will recommend this merchant: Probably
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2.0 /5
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I engaged Brightaste Food Pte Ltd for an important event with the food set-up scheduled for 1:00pm, ahead of our guests’ arrival at 2:00pm. Unfortunately, the experience was extremely disappointing and unprofessional.
Despite multiple calls, I ... More could not reach the person in charge. When I finally managed to get through at 1:30pm, I was informed—only then—that the driver was caught in a jam in Jurong and would only arrive at 2:30pm. As I write this, it’s already past 2:00pm and my guests have arrived—with absolutely nothing to serve them. This has caused not only logistical issues, but also a great deal of embarrassment and humiliation on our part as hosts. Such poor coordination, lack of communication, and disregard for punctuality are unacceptable for any event caterer. Based on this experience, I do not recommend Brightaste Food Pte Ltd to anyone looking for reliable and professional service. Show less
Favourite dish: None
Least favourite dish: None
First time ordering from merchant: Yes
Will recommend this merchant: No
Ednes Voon from Brightaste Food Pte Ltd (Previously Shugar Gourmet). responded to this review
Responded on 15th Apr 2025 11:02 AM
Dear Mr Mohammed Khalil,We are sincerely apology for the incident happened for your event that caused a 40mins late from the eating time at where the food was nicely set up and ready to consume at 2.40pm. We answered the call immediately when ... More its rang, believe the several calls that you have make was to Foodline hotline which is not our direct service number. We will only get all updates from the operation teams if there was a hiccups happened or they faced a traffic obstruction. While picking up your call, our operation teams was just informed that due to sudden heavy rain, they were having a congestion on the road. And instantly we informed to you that the food would be arrive at 2.30pm. Safety while driving is their main concern so they committed to safely deliver all the food to each events. Thanks for the team that they really make it on time to arrived at your place at 2.30pm, and had their flashing set up regardless of the rain was still heavily falling, just to ensure your guests can have the food as soon as possible. Explanation said nothing for the incident that had happened. We deeply felt sorry for your guests that need to be waited for long, as a token of apology, we have immediately agreed to waive the transportation charges which is $45+ for your event while the complained was make to us. Nevertheless, we try our best to serve all our customers with pride. Show less |
5.0 /5
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We recently engaged this catering service for our event and were very pleased with the overall experience. The food was delicious, well-prepared, and neatly presented. Guests especially enjoyed the variety of dishes offered, especially the rice and ... More
noodles. The setup was punctual and professional. Portions were generous, and the flavors were authentic and satisfying. The desserts were a sweet highlight and delighting. Communication with the catering team was smooth from start to finish, making the planning process stress-free. Overall, the service is within our expectations and contributed greatly to the success of our event. We would recommend this buffet catering service for anyone planning a gathering or celebration.
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Favourite dish: The Fried Prawn Roll is tasty.
Least favourite dish: None
First time ordering from merchant: Yes
Will recommend this merchant: Yes
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5.0 /5
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This is the first time I ordered from this catering company based on good reviews. True enough the food is good. For the cold Cheng Tng there were a lot of ingredients. Other caterers does not have much ingredients. I requested for Spaghetti with ... More
tomato & herbs to be non spicy and my grandchildren loved it.
I catered for 30 pax and there were alot leftover. Overall my guests loved the food. I will consider ordering from this caterer in future. Show less
Favourite dish: I like the fish fillet with sweet & sour sauce
Least favourite dish: None
First time ordering from merchant: Yes
Will recommend this merchant: Yes
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5.0 /5
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The cereal prawn, sweet & sour fish, Mongolian chicken are tasty. Price are competitive. Variety dishes allow more choices for customers.
Favourite dish: Prawn
Least favourite dish: Mee Siam
First time ordering from merchant: Yes
Will recommend this merchant: Probably
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Brightaste Food Pte Ltd (Previously Shugar Gourmet).Brightaste Food Pte Ltd is a young and exciting set-up offering deliciously-cooked food that will certainly appeal to our wide range of discerning commercial and residential customers. Brightaste Food Pte Ltd now has a team of catering professionals with good hands-on experience in the foodservice business; they are ready to please. Our team of experienced chefs have served in several notable events in the government and private sectors. We aim to give our customers a memorable dining experience.
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No pork, no lard. SFA License No.: NW10004V000 (See SFA certificate) |