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Hewtop Catering Pte Ltd review

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Tingkat
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Hewtop Catering Pte Ltd review

Excellent 4.5/5 Last 6 months
9,427 reviews in total
Most favourite dish: Soup

FoodLine Authentic Review

Reviews on FoodLine are 100% authentic, and are submitted by our past customers.
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4.0 /5
(Verified Purchase)
Reviewed on 14th Apr 2020
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Value
Reviewed on 14th Apr 2020 Verified Purchase
The portions are good and more than enough for 4 of us, we have 2 growing up children. We are a happy customer and will continue after our trial.
Lunch/Dinner Tingkat (5 Days, 3 Dishes + Soup OR 4 Dishes)
First time ordering from merchant: Yes
Will recommend this merchant: Yes
3.0 /5
(Verified Purchase)
Reviewed on 19th Apr 2020
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Reviewed on 19th Apr 2020 Verified Purchase
Ordered 5 days trial. Each day there is 1 vege, 1 meat (decent), while the last 2 dishes tend to be very poor (UNHEALTHY) attempt at passing off easy snacks into dishes. These are not even food the typical economical rice shops will offer, as no one ... More will buy them!
VERY DISAPPOINTING! Will not be ordering again!!
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Lunch/Dinner Tingkat (5 Days, 3 Dishes + Soup OR 4 Dishes)
Favourite dish: none
First time ordering from merchant: Yes
Will recommend this merchant: No
4.0 /5
(Verified Purchase)
Reviewed on 13th Apr 2020
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Value
Reviewed on 13th Apr 2020 Verified Purchase
Food is a bit salty. Customer service can be improved further by being more organised e.g. confirming with customers of their order at least 3 working days before the order start date.
Lunch/Dinner Tingkat (5 Days, 3 Dishes + Soup OR 4 Dishes)
First time ordering from merchant: Yes
Will recommend this merchant: Not too sure
4.0 /5
(Verified Purchase)
Reviewed on 13th May 2020
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Value
Reviewed on 13th May 2020 Verified Purchase
Food was generally good. Delivery was superb with early delivery time. Packaging is also nice. The only drawback was sometimes the menu did not fit to our taste.
Dinner Tingkat (20 Days, 3 Dishes + Soup OR 4 Dishes)
Favourite dish: sotong with cereal
First time ordering from merchant: Yes
Will recommend this merchant: Probably
5.0 /5
(Verified Purchase)
Reviewed on 14th Apr 2020
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Value
Reviewed on 14th Apr 2020 Verified Purchase
Portion is generous. Food is generally good given the price. No issue on delivery too. Just that for lunch it’s microwaveable container not very environmentally friendly.
Dinner Tingkat (20 Days, 3 Dishes + Soup OR 4 Dishes)
First time ordering from merchant: No
Will recommend this merchant: Yes
2.0 /5
(Verified Purchase)
Reviewed on 20th Apr 2020
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Service
Value
  • Tingkat Dinner
  • Burgundy Crescent
  • 13th Apr 2020
  • 4 Pax
Reviewed on 20th Apr 2020 Verified Purchase
Very disappointing service.
On 2 out of the 5 days, my dinner arrived before 3pm (before the stipulated time). The other it arrives around early 3pm.
On two separate occasions, two dished have turned bad.
Tried to inform caterer at all the phone ... More numbers we previously interacted, but feedback/concerns were just ignored. Not even an acknowledgement.
This is a bad deal.

While the dishes arrive early, they can be cold to the touch. Without any response from the caterer, can't help wondering if they gave us their leftover lunch dishes.
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Lunch/Dinner Tingkat (5 Days, 3 Dishes + Soup OR 4 Dishes)
First time ordering from merchant: Yes
Will recommend this merchant: No
3.0 /5
(Verified Purchase)
Reviewed on 15th Apr 2020
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Value
Reviewed on 15th Apr 2020 Verified Purchase
First time order here. The portion for 2 is generous. The soup taste was ok. Mui Choy Pork Belly consider good. But one thing is bad and disgusting which is their stir fry vegetable. The whole plate of vege is sour, I guess it had spoiled and also ... More they didn’t even chop off the vegetable root and cook..
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Dinner Tingkat (20 Days, 3 Dishes + Soup OR 4 Dishes)
Favourite dish: Mui choy with belly meat
First time ordering from merchant: Yes
Will recommend this merchant: Not too sure
3.0 /5
(Verified Purchase)
Reviewed on 2nd Jun 2020
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Reviewed on 2nd Jun 2020 Verified Purchase
The servings are good. The soup is tasteless and the food options are rather uncreative. Mostly fish cakes.
Dinner Tingkat (20 Days, 3 Dishes + Soup OR 4 Dishes)
First time ordering from merchant: Yes
Will recommend this merchant: Not too sure
3.0 /5
(Verified Purchase)
Reviewed on 21st May 2020
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Value
Reviewed on 21st May 2020 Verified Purchase
Poor service poor food in overall poor experience with them.
got my order wrong. no seafood become gt seafood. no ginger become gt ginger :(
Dinner Tingkat (20 Days, 3 Dishes + Soup OR 4 Dishes)
Favourite dish: last day meal
First time ordering from merchant: Yes
Will recommend this merchant: No

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