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Hewtop Catering Pte Ltd Tingkat review

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Tingkat
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Hewtop Catering Pte Ltd Tingkat review

Exceptional 4.6/5 Last 6 months
9,480 Tingkat reviews in total
Most favourite dish: Soup

FoodLine Authentic Review

Reviews on FoodLine are 100% authentic, and are submitted by our past customers.
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3.0 /5
(Verified Purchase)
Reviewed on 28th Dec 2020
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Value
Reviewed on 28th Dec 2020 Verified Purchase
I have tried many tingkat and I can say this is the worst. I did not extend after 20days. it's always toufu and it is not fresh. once it's sour and wasn't replaced.
Dinner Tingkat (20 Days, 3 Dishes + Soup OR 4 Dishes)
Favourite dish: none
First time ordering from merchant: Yes
Will recommend this merchant: No
4.0 /5
(Verified Purchase)
Reviewed on 7th Dec 2020
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Food
Service
Value
  • Tingkat/ Daily Meals
  • Toa Payoh
  • 26th Nov 2020
  • 3 Pax
Reviewed on 7th Dec 2020 Verified Purchase
2nd time ordering. Food and services are both good. Will b going for the 3rd round. Be good if vegetables can be more leafy (usually a lot of stem).
Lunch/Dinner Tingkat (5 Days, 3 Dishes + Soup OR 4 Dishes)
Favourite dish: The dishes suit my family. My kids loved the manis chicken, creamy fish and cereal squid ball. We loved the soup. Braised chicken is tender.
First time ordering from merchant: No
Will recommend this merchant: Yes
5.0 /5
(Verified Purchase)
Reviewed on 1st Jan 2021
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Value
Reviewed on 1st Jan 2021 Verified Purchase
Good food at very reasonable price, portion of dishes are very generous. Customer service respond to enquiries/requests is excellent. Highly recommended
Lunch/Dinner Tingkat (5 Days, 3 Dishes + Soup OR 4 Dishes)
Favourite dish: Salt & pepper fish slice, stewed chicken with ginko
First time ordering from merchant: No
Will recommend this merchant: Yes
4.0 /5
(Verified Purchase)
Reviewed on 23rd Dec 2020
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Reviewed on 23rd Dec 2020 Verified Purchase
Generally the food is tasty. Please consider providing less tau kau dishes. In addition, the tau kau are too dry and tough to eat.
Dinner Tingkat (20 Days, 3 Dishes + Soup OR 4 Dishes)
Favourite dish: Fried sliced fish
First time ordering from merchant: Yes
Will recommend this merchant: Yes
5.0 /5
(Verified Purchase)
Reviewed on 17th Dec 2020
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Value
Reviewed on 17th Dec 2020 Verified Purchase
The foods delivered were above my expectation. Taste is just nice, not to salty and oily. Only mishap was there was a missing dish during one of the delivery but the team reacted well and compensated me an additional dish in the following day.
Lunch/Dinner Tingkat (5 Days, 3 Dishes + Soup OR 4 Dishes)
First time ordering from merchant: Yes
Will recommend this merchant: Yes
5.0 /5
(Verified Purchase)
Reviewed on 30th Dec 2020
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Value
Reviewed on 30th Dec 2020 Verified Purchase
I think the foods are generally okay for the price you paid as it is the cheapest in foodline. However, it is a bit salty for us.
Dinner Tingkat (20 Days, 3 Dishes + Soup OR 4 Dishes)
First time ordering from merchant: Yes
Will recommend this merchant: Yes
3.0 /5
(Verified Purchase)
Reviewed on 14th Dec 2020
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Reviewed on 14th Dec 2020 Verified Purchase
Pleasant food for it’s price point. Highly-soup is cooked using stock base. A little too much MSG (I might be wrong). Had a soured tofu delivered, contacted through whatsapp, the resolution to service recovery is that they will notify the kitchen.
Lunch/Dinner Tingkat (5 Days, 3 Dishes + Soup OR 4 Dishes)
First time ordering from merchant: Yes
Will recommend this merchant: No
4.0 /5
(Verified Purchase)
Reviewed on 24th Dec 2020
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Value
Reviewed on 24th Dec 2020 Verified Purchase
3rd or 4th repeated order. Portion is still good. But, quality and taste of the food has dropped as compared to the past. There were more misses this time. The dishes in the last month displayed, in my opinion, either laziness in preparation of menu ... More and food, or signs of overwhelming orders. Frequency of processed food such as meat/fish balls, fish cake and chicken sausages has increased to about once to twice a week. Stir fried cucumber came with large thick cuts and seeds not removed at all. Some green vegetables such as Xiao bai cai came uncut and tasted smelly/bitter/pungent (signs of the vege not washed properly?). Seasonings used on fried fish slices were on the salty side. Some soups were cooked with deep fried food and this caused the entire soup to be oily. One example is shown in the photo. Overall, it was a disappointing month as dinner experience was really bad that I wasn't looking forward to dinner towards the end of the 20 days.

Hopefully Hewtop will find and address the reasons that caused such significant dropped in food quality soon.
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Dinner Tingkat (20 Days, 3 Dishes + Soup OR 4 Dishes)
Favourite dish: stir-fry pork slices
First time ordering from merchant: No
Will recommend this merchant: No
4.0 /5
(Verified Purchase)
Reviewed on 18th Jan 2021
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Food
Service
Value
Reviewed on 18th Jan 2021 Verified Purchase
Food is okay just that some time vegetables turned bad early. Delivery time could be adjusted to prevent this.
Dinner Tingkat (20 Days, 3 Dishes + Soup OR 4 Dishes)
Favourite dish: Vegetable with Mushroom
First time ordering from merchant: No
Will recommend this merchant: Probably

A customer just ordered for 2 pax for 24th Apr
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