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Hock Hoe Heng Catering review

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Tingkat
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Hock Hoe Heng Catering review

Excellent 4.3/5 Last 6 months
336 reviews in total
Most favourite dish: Curry Chicken

FoodLine Authentic Review

Reviews on FoodLine are 100% authentic, and are submitted by our past customers.
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4.0 /5
(Verified Purchase)
Reviewed on 15th Oct 2021
More:
Food
Service
Value
  • Tingkat
  • 16th Sep 2021
  • 2 Pax
Reviewed on 15th Oct 2021 Verified Purchase
The delivery was on-time, and the food was generally ok. Would be good if there is more variety of dishes.
Tingkat Dinner 20 Days Meal
First time ordering from merchant: No
Will recommend this merchant: Yes
Gek Fang from Hock Hoe Heng Catering responded to this review
Responded on 17th Oct 2021 01:48 AM
Hi Mr Ng! Thank you for the feedback given to us. We will continue to work harder on every expect of our service and varieties of food to better serve all customers. Cheers!
5.0 /5
(Verified Purchase)
Reviewed on 3rd Nov 2021
More:
Food
Service
Value
  • 20 days dinner tingkat
  • Punggol Field
  • 15th Sep 2021
  • 2 Pax
Reviewed on 3rd Nov 2021 Verified Purchase
Generally the food is good, I have renewed a few times already. however, the delivery seems to be getting earlier (even as early as 2.45pm).
Tingkat Dinner 20 Days Meal
First time ordering from merchant: No
Will recommend this merchant: Yes
Gek Fang from Hock Hoe Heng Catering responded to this review
Responded on 8th Nov 2021 05:00 PM
Hi Selene!

Appreciate for the feedback given to us. We will continue to work harder on every expect of our service and quality of food to better serve all customers.

Noted on your concern regarding to the delivery time as well. We promised ... More that this will not happen again. Thank you!
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4.0 /5
(Verified Purchase)
Reviewed on 11th Oct 2021
More:
Food
Service
Value
  • Tingkat
  • 13th Sep 2021
  • 2 Pax
Reviewed on 11th Oct 2021 Verified Purchase
The delivery was on-time, and the food was generally ok. Would be good if there is more variety of dishes.
Tingkat Dinner 20 Days Meal
First time ordering from merchant: No
Will recommend this merchant: Yes
Gek Fang from Hock Hoe Heng Catering responded to this review
Responded on 14th Oct 2021 05:55 PM
Hi Mr Ng! Thank you for the feedback given to us. We will continue to work harder on every expect of our service and quality of food to better serve all customers. Cheers!
4.0 /5
(Verified Purchase)
Reviewed on 10th Oct 2021
More:
Food
Service
Value
Reviewed on 10th Oct 2021 Verified Purchase
My kids like their food but portion seriously need to divide properly for how many person order .

I hope we 3 pax order the food should come like 3 or 6 or 9 pieces portion so at least my kids won’t fight for the food.

Anyway will give ... More this company One More Chance ! order another 20 days . But This time order will be 4 person .
Let’s see will it be last or continue
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Tingkat Dinner 20 Days Meal
First time ordering from merchant: Yes
Will recommend this merchant: Not too sure
Thomas from Hock Hoe Heng Catering responded to this review
Responded on 17th Oct 2021 02:40 PM
Hi Ms Miika, thank you very much for the review and we appreciate it tons.

Over the month of your subscription. i understand that you have met problems with the portion of the food and we have since then investigate it thoroughly and contact you ... More with the neccsarry service recovery. we hope we will be able to accomodate you better this coming month and not dissapoint you.

Once again, we sincerely thank you for the support!
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3.0 /5
(Verified Purchase)
Reviewed on 21st Oct 2021
More:
Food
Service
Value
Reviewed on 21st Oct 2021 Verified Purchase
Got improvement in terms of the daily dish mix, but still need to improve on variety of food. Overall acceptable.
Tingkat Dinner 20 Days Meal
First time ordering from merchant: No
Will recommend this merchant: Not too sure
Gek Fang from Hock Hoe Heng Catering responded to this review
Responded on 28th Oct 2021 01:01 AM
Hi Mr Brian Leoh! Thank you for the feedback given to us. We will continue to work harder on every expect of our service and varieties of food to better serve all customers. Cheers!
5.0 /5
(Verified Purchase)
Reviewed on 13th Oct 2021
More:
Food
Service
Value
Reviewed on 13th Oct 2021 Verified Purchase
"Value for money" as the portion of food quite big and every Friday come with additional fruit or dessert without extra charge!
Tingkat Dinner 20 Days Meal
Favourite dish: Most of the dishes I like
First time ordering from merchant: No
Will recommend this merchant: Yes
Gek Fang from Hock Hoe Heng Catering responded to this review
Responded on 14th Oct 2021 05:54 PM
Hi Mr Sharon Quah! Appreciate the that you enjoyed the food we prepared. We will continue to work harder on every expect of our service and quality of food to better serve all customers. Thank you!
4.0 /5
(Verified Purchase)
Reviewed on 13th Sep 2021
More:
Food
Service
Value
  • Friends/Family Event
  • Yishun Ring Road
  • 30th Aug 2021
  • 2 Pax
Reviewed on 13th Sep 2021 Verified Purchase
The food is quite good but I feel that it is rather salty. If that added lesser salt, this would be a great deal. The portions are also quite small but it is enough to feed my family of two. I would consider to order from this caterer again in the ... More future.
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Tingkat Dinner 10 Days Meal (First Time Customer only!)
First time ordering from merchant: Yes
Will recommend this merchant: Probably
Gek Fang from Hock Hoe Heng Catering responded to this review
Responded on 16th Sep 2021 12:01 AM
Hi Ms Joy Tan! Thank you for the feedback given to us. We will continue to work harder on our quality of food to better serve all customers. Cheers!
4.0 /5
(Verified Purchase)
Reviewed on 9th Oct 2021
More:
Food
Service
Value
  • Tingkat dinner 20 days
  • Bukit Timah Road
  • 23rd Aug 2021
  • 2 Pax
Reviewed on 9th Oct 2021 Verified Purchase
Good selection of varieties in daily menu. The dishes are not too saltish and portions are sufficient
Tingkat Dinner 20 Days Meal
First time ordering from merchant: No
Will recommend this merchant: Yes
Gek Fang from Hock Hoe Heng Catering responded to this review
Responded on 14th Oct 2021 05:52 PM
Hi Mdm Helen Koh! Thank you very much for the feedback given to us. We will continue to work harder on every expect of our service and quality of food to better serve all customers. Cheers!
4.0 /5
(Verified Purchase)
Reviewed on 17th Sep 2021
More:
Food
Service
Value
  • Friends/Family Event
  • Woodlands Ave 1
  • 20th Aug 2021
  • 1 Pax
Reviewed on 17th Sep 2021 Verified Purchase
I think the pricing is reasonable given the current difficulty situation. This is the best value for money tingkat I can find so far
Tingkat Dinner 20 Days Meal
First time ordering from merchant: No
Will recommend this merchant: Yes
Gek Fang from Hock Hoe Heng Catering responded to this review
Responded on 20th Sep 2021 02:49 PM
Hello Mr Kenny Ng, thank you very much for the feedback given to us. We will continue to work harder on every expect of our service and quality of food to better serve all customers. Cheers!
5.0 /5
(Verified Purchase)
Reviewed on 15th Sep 2021
More:
Food
Service
Value
  • 20 days dinner tingkat
  • Punggol
  • 18th Aug 2021
  • 2 Pax
Reviewed on 15th Sep 2021 Verified Purchase
Good variety of dishes daily and the portion is good. also comes with fruit every friday. some days the delivery is really early so have to heat up the food properly before eating.
Tingkat Dinner 20 Days Meal
First time ordering from merchant: No
Will recommend this merchant: Yes
Gek Fang from Hock Hoe Heng Catering responded to this review
Responded on 16th Sep 2021 12:07 AM
Hello Ms Selene Liu, appreciate and we thank you for your positive review. We will continue to work on the quality of our food and come up with more varieties on our menu to serve everyone better. Once again your feedback is much appreciate as it is ... More important for us as a caterer to improve and grow.
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