Hock Hoe Heng Catering review

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Client	Event
Corporate	Full buffet setup- high tea buffet for 220 guests on 15 Nov 2024
Corporate	Bento menus for 180 guests on 20 Dec 2024
Corporate	Full buffet setup for 85 guests on 18 Dec 2024

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3.0 /5 (Verified Purchase) Reviewed on 29th Jun 2024 More: Food Service Value L Vincent House Warming Upper Changi Road East 23rd Jun 2024 1 Pax

Could be better Reviewed on 29th Jun 2024 Verified Purchase Ordered lotus leaf fried rice but was told its out of stock. Food arrived late on function day. Paying $35 for delivery service was steep and was late! Causing anxiety and embarrassment to the host. Don't expect customer support to answer your call ... More or respond to you in a timely manner. Show less Happiness Delight (Serves 8-10pax) Favourite dish: Yam Paste w Ginko First time ordering from merchant: No Will recommend this merchant: Not too sure

5.0 /5 (Verified Purchase) Reviewed on 8th Jun 2024 More: Food Service Value L Mrs Liang Friends/Family Event Upper Changi Road East 22nd May 2024 1 Pax

Timely Arrival and food are well packed. Reviewed on 8th Jun 2024 Verified Purchase The food arrived promptly in a well-packed cooler bag. I particularly enjoyed the Yam Paste with Gingko Nuts—it struck a perfect balance of sweetness for my taste. My only gripe is the $35 charge for one-way delivery. Happiness Delight (Serves 8-10pax) Favourite dish: Yam Paste w Ginko First time ordering from merchant: Yes Will recommend this merchant: Yes

5.0 /5 (Verified Purchase) Reviewed on 21st May 2024 More: Food Service Value ET Ms Ellsie Friends/Family Event Dyson Road 18th May 2024 15 Pax

Portions of food and  customer service needs to be improved. Reviewed on 21st May 2024 Verified Purchase The food is generally good except that crispy prawn rolls was a tad salty and that some pieces of braised pork are quite tough. Also, the portions of the various dishes are small for 16 pax. Caterer should also improve on the cutlery provided. Get-Together Mini Buffet @$11.90/pax First time ordering from merchant: No Will recommend this merchant: Probably

4.0 /5 (Verified Purchase) Reviewed on 18th May 2024 More: Food Service Value Mr SHAWN GN Birthday 18th May 2024 15 Pax

Room for improvement for food, but good customer service Reviewed on 18th May 2024 Verified Purchase Caterer messaged that food would be delivered late which was good customer service, but the late delivery meant food was cold upon arrival. Food items were hit and misses, hopefully caterer will take feedback form improvement. Get-Together Mini Buffet @$11.90/pax Favourite dish: Chicken curry First time ordering from merchant: Yes Will recommend this merchant: Not too sure

5.0 /5 (Verified Purchase) Reviewed on 6th May 2024 More: Food Service Value Mr Tan Hock Keong Friends/Family Event Punggol Walk 5th May 2024 1 Pax

Fuss-free set meal for any occasion or cosy gathering. Reviewed on 6th May 2024 Verified Purchase The dishes tasted average but not too salty. Quantity was just nice for my group of 7 adults & 4 kids. Blossom Deluxe Delight (Serves 8-10pax) First time ordering from merchant: Yes Will recommend this merchant: Probably

1.0 /5 (Verified Purchase) Reviewed on 21st Apr 2024 More: Food Service Value A Mr ang wee cheok Baby Full Month Bedok North Avenue 4 21st Apr 2024 20 Pax

Will consider other caterer Reviewed on 21st Apr 2024 Verified Purchase Order the food for 2 straight days with different menus and was very disappointed with both days food portion.Both day also for 20pax.1st day forgot to take photo, however, 2nd day food portion seem to be bigger but please enlighten me,how is any of ... More the dish can feed 20 people.Food taste wise is still decent. Show less Get-Together Mini Buffet @$11.90/pax First time ordering from merchant: Yes Will recommend this merchant: No Thomas from Hock Hoe Heng Catering responded to this review Responded on 6th May 2024 04:09 PM Hi Mr Andy , Thank you for your review. Our kitchen follows a strict SOP for all our portioning all these while and your review came to us as a shock despite the photos showing food prepared for 20pax or so. Ensuring our customers receive ... More satisfying portions is of utmost importance to us, and it's disheartening to learn that we fell short of your expectations. We appreciate your feedback and take it seriously. We'll thoroughly review our portioning processes to ensure they align with our standard operating procedures and strive to deliver a better experience for you and all our customers in the future. If there's anything else we can do to make it right, please don't hesitate to reach out to us directly. Your satisfaction is our priority. Show less

5.0 /5 (Verified Purchase) Reviewed on 23rd Apr 2024 More: Food Service Value Ms Juliana Birthday Choa Chu Kang Avenue 3 21st Apr 2024 1 Pax

Good and not too pricy Reviewed on 23rd Apr 2024 Verified Purchase Food was unexpectedly good. I like that the selections are not the usual boring buffet menu. Very delicious.everyone enjoyed Blossom Deluxe Delight (Serves 8-10pax) Favourite dish: Preserved veggies First time ordering from merchant: Yes Will recommend this merchant: Yes

1.0 /5 (Verified Purchase) Reviewed on 21st Apr 2024 More: Food Service Value A Mr Andy Baby Full Month Bedok North Avenue 4 20th Apr 2024 20 Pax

Bad Reviewed on 21st Apr 2024 Verified Purchase Forget to take photo.Food portion was pretty small and looks like only able to feed for 10paxs instead of 20.Please refer to my 2nd review also. Get-Together Mini Buffet @$15.90/pax First time ordering from merchant: Yes Will recommend this merchant: No Thomas from Hock Hoe Heng Catering responded to this review Responded on 6th May 2024 04:09 PM Hi Mr Andy , Thank you for your review. Our kitchen follows a strict SOP for all our portioning all these while and your review came to us as a shock despite the photos showing food prepared for 20pax or so. Ensuring our customers receive ... More satisfying portions is of utmost importance to us, and it's disheartening to learn that we fell short of your expectations. We appreciate your feedback and take it seriously. We'll thoroughly review our portioning processes to ensure they align with our standard operating procedures and strive to deliver a better experience for you and all our customers in the future. If there's anything else we can do to make it right, please don't hesitate to reach out to us directly. Your satisfaction is our priority. Show less

5.0 /5 (Verified Purchase) Reviewed on 21st Apr 2024 More: Food Service Value LC Mr LIM CHEE QUAN Family gathering on weekend Woodlands Loop 20th Apr 2024 1 Pax

Cheap and good self collect mini-buffet set Reviewed on 21st Apr 2024 Verified Purchase The order to self collection was very smooth. Self collected at their kitchen in Woodland. All dishes are good except the preserved vegetable was a bit salty. Happiness Delight (Serves 8-10pax) Favourite dish: Curry Chicken First time ordering from merchant: No Will recommend this merchant: Yes

5.0 /5 (Verified Purchase) Reviewed on 9th Apr 2024 More: Food Service Value RR Ms Rong Rong Birthday 6th Apr 2024 1 Pax

Nice food! Reviewed on 9th Apr 2024 Verified Purchase The braised duck is great. The cereal fish is a bit hard. Overall, the food is nice and the delivery is on time. Blossom Deluxe Delight (Serves 8-10pax) Favourite dish: Braised Duck First time ordering from merchant: Yes Will recommend this merchant: Probably

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