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House Of Catering F&B Pte Ltd review

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Tingkat
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House Of Catering F&B Pte Ltd review

Excellent 4.2/5 Last 6 months
850 reviews in total
Most favourite dish: Curry Chicken

FoodLine Authentic Review

Reviews on FoodLine are 100% authentic, and are submitted by our past customers.
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5.0 /5
(Verified Purchase)
Reviewed on 8th Jul 2020
More:
Food
Service
Value
Reviewed on 8th Jul 2020 Verified Purchase
1) Overall food is always consistently fresh. Unlike other caterers, sometimes food has stale smell & taste.
2) This caterer's food has freshness that makes me able to eat even though I am full.
3) Overall, I am very satisfied.
Dinner Family Deluxe Tingkat - 20 Days
Favourite dish: Soup
First time ordering from merchant: No
Will recommend this merchant: Yes
4.0 /5
(Verified Purchase)
Reviewed on 15th Apr 2020
More:
Food
Service
Value
  • Friends/Family Event
  • Ang Mo Kio Avenue 3
  • 14th Apr 2020
  • 1 Pax
Reviewed on 15th Apr 2020 Verified Purchase
The tinkgkat is good. It ensured that the vegetables and soup were considerably warm and not cold. there should be more fish in it. and not always pork. give me tinkgkat and don't give me packet. I chose tinkgkat in order.
Lunch Family Deluxe Tingkat - 20 Days
Favourite dish: the tinkgkat
First time ordering from merchant: Yes
Will recommend this merchant: Probably
4.0 /5
(Verified Purchase)
Reviewed on 8th May 2020
More:
Food
Service
Value
Reviewed on 8th May 2020 Verified Purchase
The portion of food has shrunk. It used to be more. Standard has dropped as well. Quite disappointed.
Dinner Asian Delight Tingkat - 20 Days
First time ordering from merchant: No
Will recommend this merchant: Not too sure
House Of Catering F&B Pte Ltd from House Of Catering F&B Pte Ltd responded to this review
Responded on 1st Jul 2020 11:00 AM
Dear Ms. Josephine Lum,

We would like to express our sincerest apologies for the disappointment caused. We will raise this issue to the kitchen and our team will review the matter to ensure that this will not happen again. We would also be ... More implementing stricter measures to ensure our food is of good standard and portion before delivery.

Thank you for the valuable feedback and we will strive to serve you better.

Best Regards,
House of Catering F&B
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4.0 /5
(Verified Purchase)
Reviewed on 4th Apr 2020
More:
Food
Service
Value
Reviewed on 4th Apr 2020 Verified Purchase
The food portion was not sufficient for 3 adult pax.

Usually any stew chicken will have a layer of oil, the vegetable portion were more for 2 pax and leafy vegetables seems to be chewy.

Vendor could consider to remove any "cereal" from their ... More menu as the cereals were damp and lumpy from the condensation.

The prawn were small and marshy. Onions that accompanied the dishes seems to be mostly rotten.

Not sure if it is due to no MSG and low salt, the food mostly seems to be bland.

Soup was the only thing I like.
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Dinner Family Deluxe Tingkat - 20 Days
Favourite dish: Soup
First time ordering from merchant: Yes
Will recommend this merchant: Probably
House Of Catering F&B Pte Ltd from House Of Catering F&B Pte Ltd responded to this review
Responded on 1st Jul 2020 11:02 AM
Dear Ms. Cindy,

Thank you for your valuable feedback.

We sincerely apologise for your unpleasant experience. We will review the portion sizing and the dishes with the kitchen staff. Additionally, please understand that as we only use 100% ... More Pure Vegetable Oil, Less Salt, Less Cholesterol, No MSG and No Preservatives, all our Tingkat dishes will be more suitable for healthy meal eaters. The layer of oil from the chicken dish is also purely from the meat, there are no additional harmful fats added.

We appreciate your honest review and will act on improving continuously as we strive to provide the best food for our customers.

Best Regards,
House of Catering F&B
Show less
4.0 /5
(Verified Purchase)
Reviewed on 17th Mar 2020
More:
Food
Service
Value
Reviewed on 17th Mar 2020 Verified Purchase
Always felt value for money on the food, sometimes will have surprise on the food, like sotong, prawn and good portion of meat
Dinner Family Deluxe Tingkat - 10 Days
First time ordering from merchant: No
Will recommend this merchant: Probably
5.0 /5
(Verified Purchase)
Reviewed on 18th Mar 2020
More:
Food
Service
Value
  • Friends/Family Event
  • Ang Mo Kio Avenue 3
  • 13th Mar 2020
  • 1 Pax
Reviewed on 18th Mar 2020 Verified Purchase
There should be bigger portion to eat. the soup is good. meat and vegetables not bad. hope there is fish
Lunch Family Deluxe Tingkat - 20 Days
Favourite dish: soup
First time ordering from merchant: Yes
Will recommend this merchant: Yes
4.0 /5
(Verified Purchase)
Reviewed on 9th Mar 2020
More:
Food
Service
Value
Reviewed on 9th Mar 2020 Verified Purchase
Value for money, food is nice, portion just nice, delivery is on time, probably will order it again.
Dinner Family Deluxe Tingkat - 10 Days (for 1st time customers)
First time ordering from merchant: Yes
Will recommend this merchant: Yes
5.0 /5
(Verified Purchase)
Reviewed on 4th Mar 2020
More:
Food
Service
Value
Reviewed on 4th Mar 2020 Verified Purchase
Food is great and taste nice. Delivery is on time. We like the food not being too tasty too salty. Love it.
Dinner Family Deluxe Tingkat - 5 Days Trial (for 1st time customers)
First time ordering from merchant: Yes
Will recommend this merchant: Yes
5.0 /5
(Verified Purchase)
Reviewed on 24th Dec 2019
More:
Food
Service
Value
Reviewed on 24th Dec 2019 Verified Purchase
Simple dishes, but tasty. This is my extended order for 20 days after 5 days trial. Each dish is packed for 2 pax, so i had ordered 2 sets of 2 pax.

Soup is always good but the quantity is just enough and may not be enough for big ... More guys.

Problem is the disposal containers which are not earth friendly and we tried to wash them for recycling and PE is always difficult to wash for oily food.

---------------------------------------------------------------------------
Feedback from the caterer:

Dear Mdm Mary Chong,
We apologize for the inconvenience caused during the delivery of your tingkat service and are glad that you found our form of service recovery effective. We look forward to continuing to serve you.
Regards,
House of Catering F&B



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Dinner Family Deluxe Tingkat - 20 Days
Favourite dish: all soups
First time ordering from merchant: No
Will recommend this merchant: Yes
4.0 /5
(Verified Purchase)
Reviewed on 12th Dec 2019
More:
Food
Service
Value
Reviewed on 12th Dec 2019 Verified Purchase
Ordered 2 pax dinner , 3 dishes + 1 soup for 5 days trial of family deluxe menu.
The soups were very delicious and the dishes not too starchy, not as oily and saltiness just right. Oil if could be further reduced would be good.
No fish served, ... More and one of the days, sambal prawns were served which was tasty but the prawns were of meat rather soft and soggy, not too fresh.

A bit pricer than others.

At the same time, had ordered another 2 pax dinner, 4 dishes, Asia Delight menu. Refer to the review.

---------------------------------------------------------------------------
Feedback from the caterer:

Dear Mdm Mary Chong,
Thank you for your valuable feedback. We have since spoken to our supplier and ensured that the prawns we receive are of the freshest quality. We hope you do continue to support us.
Regards,
House of Catering F&B



Show less
Dinner Family Deluxe Tingkat - 5 Days Trial
Favourite dish: soups
First time ordering from merchant: Yes
Will recommend this merchant: Probably

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