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Jai Thai review

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Jai Thai review

Excellent 4.5/5 Last 6 months
37 reviews in total
Most favourite dish: Deep Fried Pandan Chicken

FoodLine Authentic Review

Reviews on FoodLine are 100% authentic, and are submitted by our past customers.
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5.0 /5
(Verified Purchase)
Reviewed 3 weeks ago
More:
Food
Service
Value
  • Friends/Family Event
  • Tampines Avenue 5
  • 25th Dec 2024
  • 30 Pax
Reviewed 3 weeks ago Verified Purchase
The team arrived promptly and the set up is nice. The team is friendly . The food generally is quite Thai authentic.
Catering Menu B @$17/pax
Favourite dish: Pineapple rice
First time ordering from merchant: Yes
Will recommend this merchant: Yes
Suchana from Jai Thai responded to this review
Responded on 1st Jan 2025 10:23 AM
Thank you for your kind review! We’re happy to hear that you enjoyed our setup and found our team friendly. It’s wonderful to know that you appreciated the authenticity of our Thai cuisine. Your feedback means a lot to us, and we look forward to ... More serving you again soon!
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4.0 /5
(Verified Purchase)
Reviewed 3 weeks ago
More:
Food
Service
Value
Reviewed 3 weeks ago Verified Purchase
Have used Jai Thai a few times before - always liked their food. The green curry, red ruby and fish cake were very nice as usual. There was more than enough food for everyone. The lime juice was also nice and flavourful - not diluted as some ... More caterers tend to do.

However, the chicken with cashew nuts was a bit disappointing as the chicken was deep fried in batter - not quite what I expected, and there were not that much cashew nuts. Also the salted fish fried rice either did not have enough salt fish, or the salt fish was not salty enough. Tasted like normal rice that was lightly fried.

I liked that they brought a big dustbin and when they cleared the setup, they took away the dustbin along with the rubbish in it.
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Catering DIY Menu B @$18.90/pax
Favourite dish: Setup was prompt and timely, not too early and just in time, and nicely displayed.
First time ordering from merchant: No
Will recommend this merchant: Yes
Happy from Jai Thai responded to this review
Responded on 25th Dec 2024 10:36 AM
Dear Mr. Lim,

Thank you so much for your continued support and for taking the time to share your feedback with us. We’re happy to hear that you enjoyed our green curry, red ruby, and fish cakes, as well as the lime juice. Knowing that these ... More items met your expectations makes us very happy.

We truly appreciate your honesty about the chicken with cashew nuts and the salted fish fried rice. We’ll review this with our kitchen team to see how we can improve on it. For your future orders, please feel free to let us know if you prefer the chicken without batter and a strong punch for the slated fish fried rice. We will be happy to customise it to your preference.

We’re glad to know that the setup and cleanup process, including the dustbin service, made things more convenient for you. Providing a seamless experience for our customers is just as important to us as the food we serve.

Thank you again for your valuable feedback—it helps us grow and improve. We hope to have the opportunity to serve you again soon and make your experience even better.

Warm regards,
Happy
Jai Thai Catering Team
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5.0 /5
(Verified Purchase)
Reviewed on 6th Jul 2024
More:
Food
Service
Value
Reviewed on 6th Jul 2024 Verified Purchase
The presentation was good and written clearly what is the bento on the cover. can't wait to dig in and try the food.
Bento Ala Carte Menu
First time ordering from merchant: Yes
Will recommend this merchant: Yes
Happy from Jai Thai responded to this review
Responded on 1st Jan 2025 10:26 AM
Thank you so much for your review, even if I’m quite late to respond (still learning the ropes here 😅)! We’re so glad you appreciated the presentation and the clear labeling on the bento cover. Hope you enjoyed the food and loved the flavors ... More too! Your support means the world to us, and we hope to serve you again soon.
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5.0 /5
(Verified Purchase)
Reviewed on 26th Jun 2024
More:
Food
Service
Value
  • Baby Full Month
  • Serangoon Avenue 2
  • 22nd Jun 2024
  • 30 Pax
Reviewed on 26th Jun 2024 Verified Purchase
It was raining and they are late about 5-10min. The setup is niely done up. Overall the food is yummy except pandan chicken is abit tough.
Catering Menu B @$17/pax
Favourite dish: Red rubby
First time ordering from merchant: Yes
Will recommend this merchant: Yes
Happy from Jai Thai responded to this review
Responded on 1st Jan 2025 10:28 AM
Thank you so much for your 5-star review back in July! Apologies for the slight delay that day—we truly appreciate your understanding, especially with the rain. We’re glad you enjoyed the setup and found most of the food yummy! We’ll ... More definitely take note of your feedback about the pandan chicken and work to improve it. Looking forward to serving you again soon!
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5.0 /5
(Verified Purchase)
Reviewed on 23rd Jun 2024
More:
Food
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Value
Reviewed on 23rd Jun 2024 Verified Purchase
Food all came as per order and timely. Food was good and serving portion was sufficient. Food came packed conveniently, with the sauces packed in it and with cutlery as well! Overall a fuss free experience and guests could enjoy the lunch catering ... More after they are back for the day which saved up a lot of time for all our other matters that we needed to attend to. Favourite was the pandan chicken, it was fragrant and juicy.
Show less
Mini Party DIY Menu
Favourite dish: Deep fried pandan chicken
First time ordering from merchant: Yes
Will recommend this merchant: Yes
5.0 /5
(Verified Purchase)
Reviewed on 12th May 2024
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Food
Service
Value
Reviewed on 12th May 2024 Verified Purchase
Food is good and setup was on time as per requested.
Enjoyed very much and one thing to improve is the communication before the actual day!
Catering Menu B @$17/pax
Favourite dish: Prawn cake
First time ordering from merchant: Yes
Will recommend this merchant: Yes
Happy from Jai Thai responded to this review
Responded on 1st Jan 2025 10:30 AM
Thank you so much for your 5-star review back in May! We’re happy to hear that you enjoyed the food and that the setup was timely as requested. We truly appreciate your feedback about communication and will work on improving that to ensure an even ... More smoother experience. Hope to have the pleasure of serving you again soon!
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4.0 /5
(Verified Purchase)
Reviewed on 3rd Oct 2023
More:
Food
Service
Value
  • Birthday
  • Jelapang Road
  • 1st Oct 2023
Reviewed on 3rd Oct 2023 Verified Purchase
This is the second time I ordered from the caterer. My guests were impressed by the quality of the food and asked for details of the caterer. The food were nicely packed and the delivery person is careful with the handling of food.
Mini Party DIY Menu
Favourite dish: All the dishes ordered was yummy.
First time ordering from merchant: No
Will recommend this merchant: Yes
5.0 /5
(Verified Purchase)
Reviewed on 6th Jul 2023
More:
Food
Service
Value
Reviewed on 6th Jul 2023 Verified Purchase
All of the bento we have ordered were really good, be it the spicy or non-spicy ones. Services was good, delivery was on time and staff were really helpful and nice. Definitely value for money as they have generous food portion. Recommended ... More caterer!!! Try them out
Show less
Bento Ala Carte Menu
Favourite dish: All the bento dishes were really good
First time ordering from merchant: Yes
Will recommend this merchant: Yes
4.0 /5
(Verified Purchase)
Reviewed on 27th Jun 2023
More:
Food
Service
Value
  • Friends/Family Event
  • Clover Avenue
  • 24th Jun 2023
  • 60 Pax
Reviewed on 27th Jun 2023 Verified Purchase
Fast set up and clearing. Food quality and quantity good for the order, except special request was not made.
Catering Menu B @$17/pax
Favourite dish: Prawn cake
First time ordering from merchant: No
Will recommend this merchant: Probably
5.0 /5
(Verified Purchase)
Reviewed on 19th Jun 2023
More:
Food
Service
Value
Reviewed on 19th Jun 2023 Verified Purchase
The service was very bad. The food arrived and setup 40mins late. The food portion was super small. The drinks portion was terribly small also.

The drink looks like it is for 10pax despite the $1.08 top up. The food looks like it is serving ... More 15-20pax only despite me ordering for 40pax.

Food taste not bad but order at your own risk else just cater for more people. If you’re ordering for 40 pax, just top up to 60pax.
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Catering Menu A @$14/pax
First time ordering from merchant: Yes
Will recommend this merchant: No

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