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KIM KITCHENZ review

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Tingkat
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KIM KITCHENZ review

Exceptional 4.6/5 Last 6 months
497 reviews in total
Most favourite dish: Fish

FoodLine Authentic Review

Reviews on FoodLine are 100% authentic, and are submitted by our past customers.
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4.0 /5
(Verified Purchase)
Reviewed on 2nd Jul 2022
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Food
Service
Value
Reviewed on 2nd Jul 2022 Verified Purchase
2nd time order and did not disappoint, taste and dish selection is good though I personally prefer non fried dishes more
Traditional Tingkat Series - Lunch/Dinner Tingkat (10 Days, 3 Dishes + 1 Soup OR 4 Dishes)
Favourite dish: Most dishes
First time ordering from merchant: No
Will recommend this merchant: Yes
Kim Kitchenz from KIM KITCHENZ responded to this review
Responded on 6th Jul 2022 10:25 AM
Thank you so much for this review. We really appreciate you being a customer and we will carry on to do our best. We are so grateful for your review.
4.0 /5
(Verified Purchase)
Reviewed on 30th Jun 2022
More:
Food
Service
Value
  • Tingkat dinner for 1 pax - 10 days
  • Anchorvale Road
  • 10th Jun 2022
  • 1 Pax
Reviewed on 30th Jun 2022 Verified Purchase
Repeat cycle for 3rd time. So far so good. Driver and support staff are very helpful with prompt response. Recommended to try.
Traditional Tingkat Series - Lunch/Dinner Tingkat (10 Days, 3 Dishes + 1 Soup OR 4 Dishes)
First time ordering from merchant: No
Will recommend this merchant: Yes
Kim Kitchenz from KIM KITCHENZ responded to this review
Responded on 6th Jul 2022 10:26 AM
Thank you so much for this review. We really appreciate you being a customer and we will carry on to do our best. We are so grateful for your review. Thank you for your repeating cycle again!
4.0 /5
(Verified Purchase)
Reviewed on 18th Jul 2022
More:
Food
Service
Value
  • Tingkat/ Daily Meals
  • 9th Jun 2022
  • 2 Pax
Reviewed on 18th Jul 2022 Verified Purchase
Food is decent but delivery is most of the time late and customer service need to improve...........
Traditional Tingkat Series - Lunch/Dinner Tingkat (20 Days, 3 Dishes + 1 Soup OR 4 Dishes)
First time ordering from merchant: No
Will recommend this merchant: Not too sure
Kim Kitchenz from KIM KITCHENZ responded to this review
Responded on 19th Jul 2022 12:42 PM
Thank you so much for this review. We really appreciate you being a customer and we will carry on to do our best. We are so grateful for your review.
3.0 /5
(Verified Purchase)
Reviewed on 6th Jul 2022
More:
Food
Service
Value
  • Tingkat/ Daily Meals
  • Bishan Street 13
  • 8th Jun 2022
  • 2 Pax
Reviewed on 6th Jul 2022 Verified Purchase
I have placed tingkat order for 2 pax last month. The delivery service and explanation was not acceptable and hence I did not even continue to the end of my plan. I terminated the service hald way through and request for a refund. I had previous ... More tingkat orders previously and this was a higher price compared to Jessie, HewTop , Ronnie etc. However, it was a HUGE disappointment.

Late delivery 2 days in a row.

Explanation for 1st day: Traffic was bad - however, there was NO notification from them to inform me that the delivery is late. Delivery came in at 7.58pm and food was cold. I had to call, only then to understand that the delivery is late. Fair enough, they offered a 1 free meal replacement. I decided it was ok.

Day 2, food delivery still came in AFTER 7.30pm. Again, the explanation was heavy traffic and hence the late delivery. I was asked to UNDERSTAND the situation, that the company takes the safety of the drivers seriously. In another words, are they trying to say other tingkat caterers do NOT care for their drivers? Because this is NOT the first time for my tingkat delivery and I have NO issues with other caterers at all.

In terms of food, it is slightly better compared to previous caterers but again the tingkat package cost is higher compared to my previous tingkat orders.

The overall experience was extremely unpleasant. I had to terminate the plan within the week and source for other caterers. I strongly NOT recommend this caterer especially if you have family members who are diabetic that needs to have dinner on time.
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Traditional Tingkat Series - Lunch/Dinner Tingkat (20 Days, 3 Dishes + 1 Soup OR 4 Dishes)
Favourite dish: nil
First time ordering from merchant: Yes
Will recommend this merchant: No
Kim Kitchenz from KIM KITCHENZ responded to this review
Responded on 7th Jul 2022 01:17 PM
Thank you so much for this review. We really appreciate you being a customer and we will carry on to do our best.
4.0 /5
(Verified Purchase)
Reviewed on 17th Jun 2022
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Food
Service
Value
Reviewed on 17th Jun 2022 Verified Purchase
The food is tasty and delicious. The variety is better than other caterers. The food portion is enough for 3 pax. Service is on time for lunch. Will recommend to other families. Thumbs up for the food.
Traditional Tingkat Series - 8 Days TRIAL promo (3 Dishes 1 Soup / 4 Dishes ) *FIRST TIME* only
First time ordering from merchant: Yes
Will recommend this merchant: Yes
Kim Kitchenz from KIM KITCHENZ responded to this review
Responded on 28th Jun 2022 09:56 AM
Thank you so much for this review. We really appreciate you being a customer and we will carry on to do our best. We are so grateful for your review.
5.0 /5
(Verified Purchase)
Reviewed on 29th Jun 2022
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Food
Service
Value
Reviewed on 29th Jun 2022 Verified Purchase
Cynthia is very responsive. Food quality is good- way above "Cai Fan" standard. Generous quantity. Delivery can be delayed at times due to bad traffic. Have tried 3 vendors and sticking to Kimz.
Traditional Tingkat Series - 8 Days TRIAL promo (3 Dishes 1 Soup / 4 Dishes ) *FIRST TIME* only
First time ordering from merchant: No
Will recommend this merchant: Yes
Kim Kitchenz from KIM KITCHENZ responded to this review
Responded on 30th Jun 2022 11:24 AM
Thank you so much for this review. We really appreciate you being a customer and we will carry on to do our best. We are so grateful for your review.
Thank you for your compliment :)

Kim Kitchenz - Cynthia
5.0 /5
(Verified Purchase)
Reviewed on 13th Jun 2022
More:
Food
Service
Value
Reviewed on 13th Jun 2022 Verified Purchase
Delivery was about same time everyday. Portion is good. Taste is good too. Service over Whatsapp is also prompt. Will be returning to them in future.
Traditional Tingkat Series - 8 Days TRIAL promo (3 Dishes 1 Soup / 4 Dishes ) *FIRST TIME* only
First time ordering from merchant: Yes
Will recommend this merchant: Yes
Kim Kitchenz from KIM KITCHENZ responded to this review
Responded on 28th Jun 2022 09:57 AM
Thank you so much for this review. We really appreciate you being a customer and we will carry on to do our best. We are so grateful for your review.
4.0 /5
(Verified Purchase)
Reviewed on 13th Jun 2022
More:
Food
Service
Value
  • Tingkat/ Daily Meals
  • Telok Blangah St 31
  • 30th May 2022
  • 2 Pax
Reviewed on 13th Jun 2022 Verified Purchase
The delivery is always very late, it usually reached by 7pm with only 30 mins to finish the food as indicated on the box that the food has to be eaten by 7.30pm. My kid always have to eat snacks while waiting for the food to arrive. When I call to ... More feedback, they says they are changing delivery man and if I got anyone to recommend, can inform them also. Not a very reassuring reply esp when I just renewed the tingkat. If it is still the same, I will not renew next time.
Show less
Traditional Tingkat Series - 8 Days TRIAL promo (3 Dishes 1 Soup / 4 Dishes ) *FIRST TIME* only
First time ordering from merchant: Yes
Will recommend this merchant: Not too sure
Kim Kitchenz from KIM KITCHENZ responded to this review
Responded on 28th Jun 2022 10:00 AM
Thank you so much for this review. We really appreciate you being a customer and we will carry on to do our best. We are so grateful for your review. We will try out best with our delivery issue and we hope customers do understand that recently ... More traffic is very jam nowadays.
Show less
5.0 /5
(Verified Purchase)
Reviewed on 10th Jun 2022
More:
Food
Service
Value
Reviewed on 10th Jun 2022 Verified Purchase
Delivery of food is always very prompt. Soup dishes are nice; it would be good if soup is boiled longer to produce a nice base. Dishes are innovative and creative. A wide variety of vegetable dishes which are tasty and palatable.
Traditional Tingkat Series - 8 Days TRIAL promo (3 Dishes 1 Soup / 4 Dishes ) *FIRST TIME* only
Favourite dish: Fried fish with sauce
First time ordering from merchant: Yes
Will recommend this merchant: Yes
Kim Kitchenz from KIM KITCHENZ responded to this review
Responded on 28th Jun 2022 10:01 AM
Thank you so much for this review. We really appreciate you being a customer and we will carry on to do our best. We are so grateful for your review.
5.0 /5
(Verified Purchase)
Reviewed on 10th Jun 2022
More:
Food
Service
Value
  • Dinner tingkat
  • Hougang Street 91
  • 30th May 2022
  • 3 Pax
Reviewed on 10th Jun 2022 Verified Purchase
Food was decent but tend to be oily. Cynthia (admin support) has been very helpful and prompt with her responses.
Traditional Tingkat Series - 8 Days TRIAL promo (3 Dishes 1 Soup / 4 Dishes ) *FIRST TIME* only
First time ordering from merchant: Yes
Will recommend this merchant: Yes
Kim Kitchenz - Cynthia from KIM KITCHENZ responded to this review
Responded on 28th Jun 2022 10:05 AM
Thank you so much for this review. We really appreciate you being a customer and we will carry on to do our best. We are so grateful for your review.
Thank you for your compliment :)

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