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On & On Diners review

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Tingkat
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Cheapest island wide delivery $2.90 to $9.90
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On & On Diners review

Exceptional 4.9/5 Last 6 months
580 reviews in total
Most favourite dish: Chicken Rendang

FoodLine Authentic Review

Reviews on FoodLine are 100% authentic, and are submitted by our past customers.
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5.0 /5
(Verified Purchase)
Reviewed on 9th May 2021
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Food
Service
Value
Reviewed on 9th May 2021 Verified Purchase
Despite ordering 2 days in advance, order confirmation was fast and customer service is good. We liked almost all the dishes except the broccoli which was overcooked. Portions were generous as well. Highly recommended!
10 Course Mother’s Day Promo: $16.90+/Pax (with free delivery)
First time ordering from merchant: Yes
Will recommend this merchant: Yes
On & On Diners from On & On Diners responded to this review
Responded on 10th May 2021 05:27 PM
Thank you so much for your kind words. We really appreciate you taking the time out to share your feedback. Noted on the broccoli dish. We look forward to cater for you again in the future! ????
3.0 /5
(Verified Purchase)
Reviewed on 10th May 2021
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Food
Service
Value
Reviewed on 10th May 2021 Verified Purchase
Ordered for 15 pax for Mother's Day and receive confirmation. Only received food for 10 pax without following my order form.

As i was not around, i passed $271.25 to my brother to pay to the delivery. The delivery counted the money twice and ... More when my brother and mother asked him if the money is correct, he had the audacity to say that it is correct even though he knows that it is wrong. Besides that, there is no golden mantou delivered to me to go with the chilli prawn and tofu.

The worse thing is that i email them twice and called the office twice to get the management to call me to resolve this issue, there is no callback till now.

This is the worse ever caterer that i have experienced in terms of customer service and recovery. The least that they should do is to get someone to call me to assure me that the case is being investigated and that they will get back to me asap.
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10 Course Mother’s Day Promo: $16.90+/Pax (with free delivery)
First time ordering from merchant: Yes
Will recommend this merchant: No
On & On Diners from On & On Diners responded to this review
Responded on 10th May 2021 05:26 PM
Hi Sir,
Thank you for taking the time to give us your feedback. We value your business and regret that you were disappointed. Our sales team have approached you with a satisfactory service recovery. Thank you for bringing this matter to our ... More attention. We will use the feedback to make us better. We hope to be able to continue to cater to you in the future.

Warm Regards,
On & On Diners.
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4.0 /5
(Verified Purchase)
Reviewed on 8th May 2021
More:
Food
Service
Value
  • Birthday
  • Yishun Ring Road
  • 8th May 2021
  • 10 Pax
Reviewed on 8th May 2021 Verified Purchase
Food is delivered 1hr earlier than requested time. Delivery man do not understand which account for paynow when we asked him. Overall food is nice but not so hot
10 Course Mother’s Day Promo: $16.90+/Pax (with free delivery)
Favourite dish: Cereal prawns
First time ordering from merchant: Yes
Will recommend this merchant: Probably
On & On Diners from On & On Diners responded to this review
Responded on 10th May 2021 05:28 PM
Thank you so much for your kind words. We really appreciate you taking the time out to share your feedback, we will look into your feedback to improve ourselves. We look forward to cater for you again in the future! ????
4.0 /5
(Verified Purchase)
Reviewed on 9th May 2021
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Food
Service
Value
  • Birthday
  • 7th May 2021
  • 10 Pax
Reviewed on 9th May 2021 Verified Purchase
Food selection is great. Most of the dishes are not bad. Guests like the chicken rendang and chocolate eclairs. Mango sago is not bad too.
Oriental Mini Buffet @ $16.90/Pax
Favourite dish: Chicken rendang
First time ordering from merchant: Yes
Will recommend this merchant: Probably
On & On Diners from On & On Diners responded to this review
Responded on 10th May 2021 05:27 PM
Thank you so much for your kind words. We really appreciate you taking the time out to share your feedback. We look forward to cater for you again in the future! ????
5.0 /5
(Verified Purchase)
Reviewed on 2nd May 2021
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Food
Service
Value
  • Baby Full Month
  • 2nd May 2021
  • 16 Pax
Reviewed on 2nd May 2021 Verified Purchase
Food came fresh with hot food in a nice big warmer. Timing is good - sent at 11.10am when event indicated to start at 11.30am. Food portion is big and guests were impressed by most of the dishes. Good deal esp with ongoing 10% and free delivery ... More promo. Recommended.
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10 Course Mother’s Day Promo: $16.90+/Pax (with free delivery)
Favourite dish: Salted egg fish and rendang
First time ordering from merchant: Yes
Will recommend this merchant: Yes
On & On Diners from On & On Diners responded to this review
Responded on 10th May 2021 05:28 PM
Thank you so much for your kind words. We really appreciate you taking the time out to share your feedback. We look forward to cater for you again in the future! ????
4.0 /5
(Verified Purchase)
Reviewed on 2nd May 2021
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Food
Service
Value
Reviewed on 2nd May 2021 Verified Purchase
Food were nicely presented。 Generous food portion. Delivery is on time. Food is still warm when arrived. Courteous delivery personnel.
10 Course Mother’s Day Promo: $16.90+/Pax (with free delivery)
Favourite dish: Bee Hoon, chicken rendang
First time ordering from merchant: Yes
Will recommend this merchant: Probably
On & On Diners from On & On Diners responded to this review
Responded on 10th May 2021 05:28 PM
Thank you so much for your kind words. We really appreciate you taking the time out to share your feedback. We look forward to cater for you again in the future! ????
4.0 /5
(Verified Purchase)
Reviewed on 1st May 2021
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Value
Reviewed on 1st May 2021 Verified Purchase
Very nice. A little bit salty but overall, very nice. Guest love the laska noodles. Portion is very huge more than enough for everyone. But delivery came too early. I wanted 4pm but sales person say +-30mins. But came at 2.30pm.
Mini Buffet @$9.90/pax
Favourite dish: Salted fried fish
First time ordering from merchant: Yes
Will recommend this merchant: Yes
On & On Diners from On & On Diners responded to this review
Responded on 10th May 2021 05:28 PM
Thank you so much for your kind words. We really appreciate you taking the time out to share your feedback. We look forward to cater for you again in the future! ????
5.0 /5
(Verified Purchase)
Reviewed on 1st May 2021
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Food
Service
Value
Reviewed on 1st May 2021 Verified Purchase
Most of the items tastes good! Honey sesame chicken and satay was popular among children. Otah was v spicy good!
10 Course Mini Buffet @$181 Nett
First time ordering from merchant: No
Will recommend this merchant: Yes
On & On Diners from On & On Diners responded to this review
Responded on 10th May 2021 05:29 PM
Thank you so much for your kind words. We really appreciate you taking the time out to share your feedback. We look forward to cater for you again in the future! ????
4.0 /5
(Verified Purchase)
Reviewed on 3rd May 2021
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Food
Service
Value
Reviewed on 3rd May 2021 Verified Purchase
1st time ordering from On & On Diners. Skeptical as not much online reviews can be found. Decide to take the plunge as they are one of the few than can cater to small group (10pax) at pocket friendly price.
Customer service response is prompt via ... More email
Food came in a thermal bag, which is an added value service. Food is hot when arrive. Food portion is generous and quality is food. Totally exceed my expectations. I will order again. Thanks.
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Oriental Mini Buffet @ $16.90/Pax
First time ordering from merchant: Yes
Will recommend this merchant: Yes
On & On Diners from On & On Diners responded to this review
Responded on 10th May 2021 05:28 PM
Thank you so much for your kind words. We really appreciate you taking the time out to share your feedback. We look forward to cater for you again in the future! ????
5.0 /5
(Verified Purchase)
Reviewed on 26th Apr 2021
More:
Food
Service
Value
Reviewed on 26th Apr 2021 Verified Purchase
Food was pretty much quite good. delivery was on time and packaging good.Good that they gave all the necessary utensils like serving spoons and ladle as well. Brownies were good. would definitely order again. Happy customer.
10 Course Mini Buffet @$181 Nett
Favourite dish: Herbal chicken
First time ordering from merchant: Yes
Will recommend this merchant: Yes
On & On Diners from On & On Diners responded to this review
Responded on 10th May 2021 05:29 PM
Thank you so much for your kind words. We really appreciate you taking the time out to share your feedback. We look forward to cater for you again in the future! ????

A customer just ordered for 1 pax for 25th Sep
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