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RichFood Group review

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Review score 2.5/5 Last 6 months

22 reviews in total

Most favourite dish: Red Bean Dessert

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4.0 /5

(Verified Purchase)

Reviewed on 4th Dec 2023

More:

Food

Service

Value

Ms Amy Choy
Corporate/Company Event
College Road
8th Nov 2023
45 Pax

Late caterer

Reviewed on 4th Dec 2023 Verified Purchase

This caterer was late for 45 mins. Maybe due to the food too long in the van, the Soon Kueh has turned sour. But their honey Grilled pork chop was good.

Elite Buffet

Favourite dish: Honey Grilled pork chop

First time ordering from merchant: Yes

Will recommend this merchant: Probably

Hayden from RichFood Group responded to this review

Responded on 21st Dec 2023 04:47 AM

Dear Amy,

Thank you for taking the time to share your experience with us. We sincerely apologize for the delay in our service and any inconvenience it may have caused during your recent event.

We assure you that we are taking immediate steps ... More to address the timeliness of our deliveries. Your feedback is invaluable to us as we continuously strive to improve our services.

We are also genuinely sorry to hear about the quality issue with the Soon Kueh. We appreciate your patience and the opportunity to make amends.

We look forward to have the opportunity to serve you better in the near future!
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4.0 /5

(Verified Purchase)

Reviewed on 15th Oct 2023

More:

Food

Service

Value

Alicia
Bento/ Packed Meal
Marsiling Lane
15th Oct 2023
120 Pax

Value for money

Reviewed on 15th Oct 2023 Verified Purchase

Food arrived promptly and it was good! Although some of the tofu did not have sauce, it was fine. Food tasted better than the usual caterings.

RoyalFeast Bento

First time ordering from merchant: Yes

Will recommend this merchant: Yes

Hayden from RichFood Group responded to this review

Responded on 19th Oct 2023 01:31 AM

Dear Alicia,

Thank you for taking the time to leave us such a wonderful review! We are delighted to know that you have enjoyed your meal.
Your feedback means a lot to us and serves as a great source of motivation for our team.

Once again, ... More thank you for choosing RichFood Group. We look forward to serving you again soon!
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