Robert Catering Services review

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Client	Event
Corporate	Bento for 110 guests on 26 Sep 2024
Corporate	Full buffet setup for 120 guests on 02 Nov 2024
Corporate	Bento for 180 guests on 17 Oct 2024

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3.0 /5 (Verified Purchase) Reviewed on 4th May 2020 More: Food Service Value Mr Steven Siew Tingkat, dinner Sengkang West Ave 21st Apr 2020 2 Pax

Waste of money, try at your own risk Reviewed on 4th May 2020 Verified Purchase This is the 3rd Tingkat Caterer we've tried from Foodline. It's total waste of money. Firstly, met with some mishap on the first day. At about 6+ pm, the dinner did not reach us or did we receive any call from Robert Catering. I called and was told ... More that the driver had an accident but making alternative to deliver. I even offered to collect myself if there's difficulties but was told not necessary, the driver can make it. At about 8 .10 pm, there's no sign of the driver and no one pick up the call. Mind you, we've a 8 year old kid with us. It was later offered with a one-day refund or extension which I think totally not sincere. Since it's the first day, we've to carry on for another 7 days. The quantity are much lesser than the first two caterer, Savoury and Kim Paradise, both under Neo Group. In term of quality, still edible, nothing to shout about. The ingredients were mostly cheap. We do not have any memory of real fish dishes. Most of the time, we need to add-on additional dish. Total waste of money and try at your own n risk. There are many other good tingkat caterer out there. Show less Special 8 days Trial Promotion! Favourite dish: That 8 Days Trial First time ordering from merchant: Yes Will recommend this merchant: No

2.0 /5 (Verified Purchase) Reviewed on 1st May 2020 More: Food Service Value Ms JORISE LEE Catered 20th Apr 2020 2 Pax

Nightmare Reviewed on 1st May 2020 Verified Purchase Bad service, first day missed my order and second day food served with no rice, and they send again after 30min. Special 5 days Trial Promotion! First time ordering from merchant: Yes Will recommend this merchant: No Robert Catering Services from Robert Catering Services responded to this review Responded on 2nd May 2020 08:56 PM We apologise for the inconvenience which we had caused on you. Our company had ordered grabfood in compensation for you on the 1st day. Whilst upon receiving the call on the second day, driver had managed to do the recovery within 30mins. Should ... More there be any misunderstanding, we hope that we had clarify it on the day itself and we will work out with the driver so to prevent future happenings. Thank You Best Regards Chris Show less

3.0 /5 (Verified Purchase) Reviewed on 7th May 2020 More: Food Service Value Mdm JJ Liew Catered Punggol Central 20th Apr 2020 2 Pax

Not worthy Reviewed on 7th May 2020 Verified Purchase The portion and variety are so much lesser than other caterers which we tried for the first 2 weeks of Apr. Very sad to see the food presentation, even kids roll eyes. Special 5 days Trial Promotion! First time ordering from merchant: Yes Will recommend this merchant: No

3.0 /5 (Verified Purchase) Reviewed on 9th May 2020 More: Food Service Value Ms Mak Huiting Dinner tingkat Jurong East Street 21 20th Apr 2020 2 Pax

Average food, delivery time too early Reviewed on 9th May 2020 Verified Purchase Food portion abit little for 2 pax, taste of food average. Delivery was too early at 3pm+ for dinner Special 8 days Trial Promotion! First time ordering from merchant: Yes Will recommend this merchant: Not too sure

4.0 /5 (Verified Purchase) Reviewed on 10th May 2020 More: Food Service Value Adeline Tingkat 20th Apr 2020 2 Pax

Decent Food for the Price, Service Level can be improved. Reviewed on 10th May 2020 Verified Purchase The food was homely and decent and price was affordable. Variety was not a lot but good enough for us. We had an issue of no show on one of the days and was not informed. Had to call to enquire and found out that the delivery van broke down. Sought ... More an extra day for replacement meal that didnt happen. Had to then call the caterer again to ask for the replacement meal to which it eventually was given to us. In terms of service recovery, i felt that it wasnt as good considering I had to take much of the initiative. So for price vs service, I would say i would rather go with a caterer that is more prompt. Show less Special 8 days Trial Promotion! First time ordering from merchant: Yes Will recommend this merchant: Not too sure

4.0 /5 (Verified Purchase) Reviewed on 1st May 2020 More: Food Service Value Ms Christine Tang weekday dinnee Compassvale Crescent 20th Apr 2020 2 Pax

Good Service Reviewed on 1st May 2020 Verified Purchase Day 1 was quite early, received about 5 plus evening but day 2 no show due to vehicle brokedown which we understand.. however will appreciate a call to say late delivery. they did allow me to cancel as the food hasnt reach 7 plus and replace another ... More day. so thumbs up for service recovery! soup has alot of ingredients! Show less Special 5 days Trial Promotion! First time ordering from merchant: Yes Will recommend this merchant: No

3.0 /5 (Verified Purchase) Reviewed on 30th Apr 2020 More: Food Service Value Ms YEN TUANG Tingkat Anchorvale Crescent 20th Apr 2020 2 Pax

Terrible tingkat food Reviewed on 30th Apr 2020 Verified Purchase The tingkat food is terrible than mixed vegetable rice. Luckily this is just the trial only. Will never order any from them. Special 8 days Trial Promotion! First time ordering from merchant: Yes Will recommend this merchant: No

5.0 /5 (Verified Purchase) Reviewed on 30th May 2020 More: Food Service Value LL Ms Liow Daily meal 20th Apr 2020 2 Pax

Affordable homecooked food delivery Reviewed on 30th May 2020 Verified Purchase Loved the soup most. Overall, the food was not too bad, affordable pricing. Except for a day of missed delivery, service was acceptable. 10 days Trial Package First time ordering from merchant: Yes Will recommend this merchant: Not too sure

4.0 /5 (Verified Purchase) Reviewed on 30th Apr 2020 More: Food Service Value TK Mr Toh Kailin Tingkat Punggol 20th Apr 2020 2 Pax

Good food with great portion for 2 pax Reviewed on 30th Apr 2020 Verified Purchase Food is generally good and the portion is great for 2 pax. We order a 4 dishes lunch with no rice and thus cook rice for our meals. However, we noted that on every Tues and Friday, one of the dishes are replaced with noodles. So we end up with our ... More cooked rice and noodles. It will be good to share or indicate in the menu that on Tues and Friday, a dish will be replaced with noodles. Delivery is timely except on the first day. Show less Special 8 days Trial Promotion! First time ordering from merchant: Yes Will recommend this merchant: Yes

4.0 /5 (Verified Purchase) Reviewed on 29th Apr 2020 More: Food Service Value Ms Yanli Lu Daily meals Yishun Avenue 4 20th Apr 2020 2 Pax

Healthy great food! Reviewed on 29th Apr 2020 Verified Purchase Tingkat food was good and healthy. Service was great as well. Would definitely want to order from this caterer again. Special 5 days Trial Promotion! First time ordering from merchant: Yes Will recommend this merchant: Yes

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