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Robert Catering Services review

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Tingkat
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Robert Catering Services review

Exceptional 4.6/5 Last 6 months
1,083 reviews in total
Most favourite dish: Curry Chicken

FoodLine Authentic Review

Reviews on FoodLine are 100% authentic, and are submitted by our past customers.
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4.0 /5
(Verified Purchase)
Reviewed on 13th Apr 2020
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Food
Service
Value
Reviewed on 13th Apr 2020 Verified Purchase
First time ordering Tingkat and Robert Catering, the food was nice and recommended. All 4-dishes are our favorite, my family like it. The portion is very generous.
Thank you Roberr catering. *Thumbs Up*
Special 5 days Trial Promotion!
Favourite dish: Vegetables and chicken meat
First time ordering from merchant: Yes
Will recommend this merchant: Yes
3.0 /5
(Verified Purchase)
Reviewed on 15th May 2020
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Food
Service
Value
  • Weekdays Dinner
  • Pending Road
  • 13th Apr 2020
  • 2 Pax
Reviewed on 15th May 2020 Verified Purchase
Delivery:
On the very 1st day it arrived at 4plus in the afternoon.

2nd day it arrived 5:30pm

3rd/4th day arrived after 6pm

5th day Car Breakdown, call to enquiry and was told driver caught in a TRAFFIC JAM (I didn’t expect during this ... More period there is traffic, not sure if is the driver lying or the operator) will arrive before 7pm and yes it arrive 6:57pm

6th day (Monday) arrived 7:16pm, getting later and later... 7th day ok 6:40pm

8th day (WORST DAY) Told myself to wait till 7pm, wait till 7:10pm still no sign!. Finally they respond at 7:40pm, we decided to ordered Grab Food, although caterer in charge, Joanne agreed to reimburse but ended up my 8yo girl only had her dinner @ 8:30pm!!

For food wise:
I request no chilli, no brinjal/eggplant it still came twice brinjal and 1 sambal on the very first day of delivery. When Toufu/ Toukwa Dishes reached us it already turn sour luckily it only happen once. Otherwise food still acceptable, dishes portion is acceptable for small eater ourselves in fact it can filled up 2 adult when my hub’ is around. For soup, just enough for 1 adult and 1 child’s but also varies in days, some day the container filled up to 3/4 full plus some days it only filled up to 1/2 container plus (Container Ref: 1 pax noodle soup container selling in the food centre).

Rice, not consistent today ok, tomorrow deliver with 3/4 uncooked. Some day rice is a lot some day is less than 1/2.

They are several other minor hiccups in between, no doubt Ms. Joanne try to resolve and eventually she replaced us with 2 dinner but still jeopardise our dinner through out this 20days. I appreciate the thought from this generous lady but the entire experience turn us to lost confident in their catering hence we decided to go with alternate option for extension.

Also to add-on, is not easy to get Joanne through normal calling hence is recommend to use WhatsApp call should there is other diner would like to give a try.
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20 days Trial Package
Favourite dish: Herbal Gravy Chicken (Mid Joint)
First time ordering from merchant: Yes
Will recommend this merchant: No
4.0 /5
(Verified Purchase)
Reviewed on 24th Apr 2020
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Value
Reviewed on 24th Apr 2020 Verified Purchase
Will not be ordering from this caterer again because the portion very little as compared to other caterers I have tried before.
Special 8 days Trial Promotion!
Favourite dish: Vegetables
First time ordering from merchant: Yes
Will recommend this merchant: No
4.0 /5
(Verified Purchase)
Reviewed on 15th Apr 2020
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Reviewed on 15th Apr 2020 Verified Purchase
Portion is ok but will be great if a bit larger. taste is good overall for both meat n vegetables dishes.
Special 8 days Trial Promotion!
Favourite dish: chicken
First time ordering from merchant: Yes
Will recommend this merchant: Probably
4.0 /5
(Verified Purchase)
Reviewed on 11th Jun 2020
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Value
Reviewed on 11th Jun 2020 Verified Purchase
The portion was little for us. We added one more portion but they didn’t process 4pax so cater refunded money back to us. The food was acceptable as we are not picky eaters.
20 days Trial Package
First time ordering from merchant: Yes
Will recommend this merchant: No
3.0 /5
(Verified Purchase)
Reviewed on 23rd Apr 2020
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Reviewed on 23rd Apr 2020 Verified Purchase
Should improve on communication.
Menu too simple, not much special.
Overall acceptable for the price paid for.
Special 8 days Trial Promotion!
First time ordering from merchant: Yes
Will recommend this merchant: Not too sure
4.0 /5
(Verified Purchase)
Reviewed on 8th May 2020
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Reviewed on 8th May 2020 Verified Purchase
Food is ok. Tried the 10 days trial package so price is affordable. But wouldnt want to order again cos food variety not that much. Taste is ok.
10 days Trial Package
First time ordering from merchant: Yes
Will recommend this merchant: No
4.0 /5
(Verified Purchase)
Reviewed on 15th Apr 2020
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Value
Reviewed on 15th Apr 2020 Verified Purchase
Food portion is just nice for 2 person, it will be small for big eater. Food variety quite limited. Taste so so.
5 days Tasty Healthy Tingkat Meal (First Time Customer Only!)
First time ordering from merchant: Yes
Will recommend this merchant: Probably
4.0 /5
(Verified Purchase)
Reviewed on 6th Jun 2020
More:
Food
Service
Value
  • TingKat
  • Kampong Arang Road
  • 13th Apr 2020
  • 8 Pax
Reviewed on 6th Jun 2020 Verified Purchase
First of all I must mention the friendly customer service I received when and throughout my order (except for 1 time). And it seems typical of all tinkgkat catering is that the first week of food was cooked quite to the special request we made. Then ... More subsequently we found that the quality of food dropped as the days went by. In this case, the portions were getting in proportionately smaller and the dishes became quite oily and salty
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20 days Trial Package
First time ordering from merchant: Yes
Will recommend this merchant: Not too sure
4.0 /5
(Verified Purchase)
Reviewed on 26th May 2020
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Food
Service
Value
Reviewed on 26th May 2020 Verified Purchase
1. The food is ok but too little varieties and the quantity was very small as compared to other caterers.
20 days Trial Package
First time ordering from merchant: Yes
Will recommend this merchant: Not too sure

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