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Stamford Catering review

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Exceptional 4.8/5 Last 6 months

1,995 reviews in total

Most favourite dish: Curry Chicken

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1.0 /5

(Verified Purchase)

Reviewed on 13th Aug 2022

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Value

Mr Alvin Lee
1st Birthday
Netheravon Road
31st Jul 2022
40 Pax

Sour food delivered with no service recovery

Reviewed on 13th Aug 2022 Verified Purchase

The main, Thai Pineapple Fried Rice, was delivered sour. Tried to call the hotline multiple times but no one was answering the call. When the delivery man came back to collect the food, we feedback to him and he simply say contact the company. After ... More the event, when we tried to contact the company via hotline, still to no avail. Only managed to contact the company via email with food line in the cc. Only refund given is for the ‘rice’ portion. No service recovery was done. Instead of being apologetic, when we spoke to the customer service executive (Jan) and no agreement could be reached, we told her that we wish to speak to the manager, she then simply said ok and hang up the call on us. When we received a callback from the customer service manager (Ping), she was no apologetic either. She questioned us why we didn’t not contact them during the event when we discovered something was wrong with the food. When told that we tried, she then say that no company in the industry do service recovery. When told that we have 2 experiences which companies provide service recovery, 1 with a 100% waiver on the meal and the other one with a free bento meal delivered on another day, she replied “Oh! I will like to know which company does that. Even if you call the boss of my company, the answer will still be the same”. Worst customer service I have ever met. Will not recommend Stamford to anyone.
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Local Spread Special Buffet: 9+1 Courses

First time ordering from merchant: Yes

Will recommend this merchant: No

5.0 /5

(Verified Purchase)

Reviewed on 5th Aug 2022

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Value

Mr Bernard Chan
Corporate/Company Event
Collyer Quay
30th Jul 2022
50 Pax

Good service n food

Reviewed on 5th Aug 2022 Verified Purchase

Zim, the person who helps to do the setup was on time. We are very happy with the setup. He is also very friendly and helpful. Thank you, Zim.

Overall our guests enjoyed the food, the salted Egg Fish Fillet will not be my choice next time.

Super Value Buffet: 8+1 Courses

Favourite dish: Signature Curry Chicken with Potatoes & Foo Yong Chicken Sausage Egg

First time ordering from merchant: Yes

Will recommend this merchant: Yes

4.0 /5

(Verified Purchase)

Reviewed on 31st Jul 2022

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Value

Mr Looi Wan Chee
Birthday
B Woodlands Drive 73
30th Jul 2022
20 Pax

Good and recommended

Reviewed on 31st Jul 2022 Verified Purchase

Food arrived on time and setup very fast.

All food taste good but the prawn spaghetti bit oily and prawn also very less. Not recommend for children cause a bit spicy.
Customer phone service very good and recommend some food replacement due to ... More shortage of food supply.

Overall is good for the first time experience and will order again for my younger son birthday.
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Kids Party Buffet B: 11+1 Courses

Favourite dish: Golden mid wing

First time ordering from merchant: Yes

Will recommend this merchant: Yes

3.0 /5

(Verified Purchase)

Reviewed on 2nd Aug 2022

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Value

Mr Ang Wei Jie Joel
House Warming
29th Jul 2022
20 Pax

Average food.

Reviewed on 2nd Aug 2022 Verified Purchase

The food in general was average and the portion was just nice for 20pax. The food came in thermal bag which helped to keep the food warm since the delivery came 1hr earlier. The vegetarian beehoon was abit plain with little to no ingredients. The ... More sweetness for the chng teng was just nice but lack of ingredients, mostly water. Curry chicken was recommended but more potatoes can be added.
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Value Mini Feast

First time ordering from merchant: No

Will recommend this merchant: Not too sure

5.0 /5

(Verified Purchase)

Reviewed on 1st Aug 2022

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Service

Value

Ms Katherine Lee
Corporate/Company Event
Kallang Pudding Road
29th Jul 2022
75 Pax

Overall food is okay except for the spring rolls

Reviewed on 1st Aug 2022 Verified Purchase

Overall food is okay except for the spring rolls which became soggy and a bit too chewy upon arrival.
The best are the golden seafood pockets which remained crispy.
As for the signature curry vegetables, adequate taste of coconut milk was being ... More used in the curry which was nice.
The persons who set up the buffet are helpful. Managed to call and get them to come collect when our dinner was over so as to save time for both sides.
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Super Value Buffet: 8+1 Courses

Favourite dish: Golden Seafood Pocket with Oriental Dip & Signature Curry Vegetables

First time ordering from merchant: Yes

Will recommend this merchant: Probably

4.0 /5

(Verified Purchase)

Reviewed on 25th Jul 2022

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Service

Value

Mr Eugene Liew
Baby Full Month
24th Jul 2022
15 Pax

Highly recommendable

Reviewed on 25th Jul 2022 Verified Purchase

Delivery was on time and food portion was sufficient for 15 pax.
Taste of food was good and my guests generally like it.
Definitely must order the curry chicken,nai bai and Oreo cheesecake (got swapped due to lack of cream puff).

Mini Buffet B

Favourite dish: Signature Curry chicken

First time ordering from merchant: Yes

Will recommend this merchant: Yes

5.0 /5

(Verified Purchase)

Reviewed on 24th Jul 2022

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Value

Mdm Fiona
House Warming
22nd Jul 2022

Good taste with excellent service

Reviewed on 24th Jul 2022 Verified Purchase

Have to reschedule the catering as got Ag+ case. Happy with the prompt response from the caterer and foodline service team. Will order again and recommend to friends when needed.

New Mini Party Set

First time ordering from merchant: Yes

Will recommend this merchant: Yes

5.0 /5

(Verified Purchase)

Reviewed on 22nd Jul 2022

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Service

Value

Mery Darlene Capiral
Corporate/Company Event
Jalan Tan Tock Seng
22nd Jul 2022
30 Pax

Happy Nurses! Happy Tummy!

Reviewed on 22nd Jul 2022 Verified Purchase

Samosa, Siew Mai and Honeydew Sago were the best sellers. Samosa tasted great, it was chewy and moist. Siew Mai was not dry also. We all loved the honeydew sago, sweetness was just right amount, all the ingredients complimented each other. The rest ... More of the food are okay, tasted good. Ordering was easy. Foodline and Stamford staff Ms Jenny gives me update and follow up from time to time. Thank you Stamford for helping prepare the food and on actual day set up, kudos to Staff Ryan. Delivery on Time.
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Super Value Buffet: 8+1 Courses

Favourite dish: Samosa, Siew Mai, Honeydew Sago

First time ordering from merchant: No

Will recommend this merchant: Yes