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Customer Photos of this Caterer

309 management and past customer photos

Customer Reviews of this Caterer

2.0 /5
(Verified Purchase)
Reviewed on 14th Feb 2024
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Service
Value
  • Mdm Susan Yeo
  • 6 reviews
  • Friends/Family Event
  • D Yishun Avenue 11
  • 11th Feb 2024
  • 30 Pax
Reviewed on 14th Feb 2024 Verified Purchase
Quite unpleasant this cater.

Carrot cake.. not enough egg
Meat roll.. portion insufficient for 30 pax
Dessert - not enough. Is should come in cup but came in tray n very little.
Noodles - overcooked
Dumpling- shown in menu is scallop but is ... More prawn.
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CNY Mini Buffet @$26/pax (w/platter)
Favourite dish: Chicken
Least favourite dish: Crispy meat roll
First time ordering from merchant: Yes
Will recommend this merchant: No
Teamcatering from Team Catering Pte Ltd responded to this review
Responded on 15th Feb 2024 10:00 AM
Dear Customer

We sincerely apologize for this isolated case of inconvenience and dissatisfaction you experienced with our catering services during your recent event.

We take your comments seriously and would like to assure you that we are ... More committed to addressing the issues you raised. To make amends, we would like to propose the following resolutions:

Carrot Cake - Insufficient Egg: We apologize for the oversight. For your future orders, we will further ensure a proper balance of ingredients, including an adequate amount of egg in the carrot cake.

Meat Roll - Insufficient Portion: We regret the portion size issue. To address this, we will review our portioning practices and ensure that the serving sizes meet the expectations for the number of guests specified in the order.

Dessert - Quantity and Presentation: We apologize for the inadequate dessert portion and presentation. Although this seldom happens; going forward, we will revisit our dessert offerings, ensuring sufficient quantities and an improved presentation.

Noodles - Overcooked: We regret that the noodles were overcooked. To prevent this in the future, we will further enhance our cooking processes and quality control measures.

Dumpling - Incorrect Ingredient: We apologize for the error in presenting prawn dumplings instead of the scallop dumplings as indicated in the menu. We will take further steps to ensure accurate menu representation and fulfillment of orders.

Once again, we apologize for any inconvenience caused and appreciate the opportunity to rectify these issues. Please let us know if the proposed resolutions align with your expectations or if you have any further suggestions.

Thank you for bringing these concerns to our attention, and we hope to have the opportunity to serve you better in the future.
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5.0 /5
(Verified Purchase)
Reviewed on 12th Feb 2023
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Value
Reviewed on 12th Feb 2023 Verified Purchase
Fried rice and yam ring were the most 2 popular dishes. Jack fruit fritters included in the four season platter were very delicious too. Quite disappointed with the fried fish cos the meat texture was rather hard. The amount of passion fruit AiYu ... More jelly given was not enough for 15 pax, and also it was too sweet.
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CNY Mini Buffet @$25.88/pax (with Platter)
Favourite dish: Yam ring with crystal prawn
Least favourite dish: Deep fried seabass with sour plum sauce
First time ordering from merchant: Yes
Will recommend this merchant: Yes
4.0 /5
(Verified Purchase)
Reviewed on 9th Feb 2023
More:
Food
Service
Value
  • Ms Sarah Tan
  • 1 review
  • Corporate/Company Event
  • Tampines Street 83
  • 3rd Feb 2023
  • 15 Pax
Reviewed on 9th Feb 2023 Verified Purchase
The quality of food and service is pretty good, which I would consider ordering again. The portion could be a little more for 15 pax.
CNY Mini Buffet @$25.88/pax (with Platter)
Favourite dish: None
Least favourite dish: None
First time ordering from merchant: Yes
Will recommend this merchant: Yes
4.0 /5
(Verified Purchase)
Reviewed on 4th Feb 2023
More:
Food
Service
Value
  • Mdm Tuesday Pua
  • 14 reviews
  • Corporate/Company Event
  • Woodlands Link
  • 28th Jan 2023
  • 30 Pax
Reviewed on 4th Feb 2023 Verified Purchase
I felt the portions were a bit too little for 30pax. The seabass come with whole pc not suitable for buffet.
CNY Buffet @$30.55/pax (with Platter)
Favourite dish: Fried Lobster Yee Mee
Least favourite dish: Deep Fried Seabass
First time ordering from merchant: Yes
Will recommend this merchant: Probably
3.0 /5
(Verified Purchase)
Reviewed on 25th Jan 2023
More:
Food
Service
Value
  • Ms Ng Nancy
  • 2 reviews
  • Friends/Family Event
  • Bedok Reservoir View
  • 23rd Jan 2023
  • 25 Pax
Reviewed on 25th Jan 2023 Verified Purchase
The food came in 1hour earlier and every dish was very cold. All guest was disappointed although the dish looks appetising.
i will not recommend this caterer to my family and friend. Great disappointment.
CNY Mini Buffet @$25.88/pax (with Platter)
Favourite dish: None
Least favourite dish: None
First time ordering from merchant: Yes
Will recommend this merchant: Not too sure
See 84 reviews of Team Catering Pte Ltd

About this Caterer

Team Catering Pte Ltd

We are Muis Halal-certified catering company with a top emphasis on food hygiene.

Our commitment is to deliver good quality food and customized service to all our discerning customers, while providing wide range of menus to satisfy all needs.
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A customer just ordered for 17th Nov, 5:30PM
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