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The Orange Lantern Gourmet Kitchen review

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The Orange Lantern Gourmet Kitchen review

Exceptional 4.9/5 Last 6 months
240 reviews in total
Most favourite dish: Chicken

FoodLine Authentic Review

Reviews on FoodLine are 100% authentic, and are submitted by our past customers.
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Order from The Orange Lantern Gourmet Kitchen on FoodLine.sg, and get:
5.0 /5
(Verified Purchase)
Reviewed on 30th May 2020
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Food
Service
Value
Reviewed on 30th May 2020 Verified Purchase
The food was awesome! It has cuisines from indonesia, korea, chinese, malay etc. Alot of variety of food, dessert is nice too! Especially the green bean soup. Would definitely highly recommend. No spillage as the container they used is very secure. ... More Would highly recommend this vendor!
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20 Days Tingkat Package
Favourite dish: Curry chicken
First time ordering from merchant: Yes
Will recommend this merchant: Yes
5.0 /5
(Verified Purchase)
Reviewed on 1st May 2020
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Food
Service
Value
Reviewed on 1st May 2020 Verified Purchase
The dishes are restaurant-like. Everyday is a different cuisine, e.g. Indonesian, Thai, Western.
The only gripe I have is the inconsistent delivery timing. On 1st day delivery was past 6pm. The portion is also smaller compared to other tingkat ... More caterers, where previously 2 person's portion can feed 3.
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5 Days Tingkat Trial Package
Favourite dish: Western Food
First time ordering from merchant: Yes
Will recommend this merchant: Probably
4.0 /5
(Verified Purchase)
Reviewed on 31st Mar 2020
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Food
Service
Value
  • Corporate/Company Event
  • Commonwealth Lane
  • 31st Mar 2020
Reviewed on 31st Mar 2020 Verified Purchase
Overall the bentos ordered are good, still warm when delivered. Value for money. Can try other choices next round.
Promotional Bento Menu
First time ordering from merchant: Yes
Will recommend this merchant: Yes
4.0 /5
(Verified Purchase)
Reviewed on 4th Feb 2020
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Food
Service
Value
  • Corporate/Company Event
  • Serangoon North Avenue 4
  • 4th Feb 2020
  • 15 Pax
Reviewed on 4th Feb 2020 Verified Purchase
Thai Mini Buffet Menu @ $13.90/pax
5.0 /5
(Verified Purchase)
Reviewed on 2nd Feb 2020
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Food
Service
Value
Reviewed on 2nd Feb 2020 Verified Purchase
The food is served still hot and very presentable. It’s tasty as well and the guests all have good comments about the food. Would love to order again!
Joyous Reunion Mini Buffet @ $19.80/pax
Favourite dish: The prawn
First time ordering from merchant: No
Will recommend this merchant: Yes
3.0 /5
(Verified Purchase)
Reviewed on 28th Jan 2020
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Food
Service
Value
Reviewed on 28th Jan 2020 Verified Purchase
The food are well packed and delivered timely. The taste of the dishes can be improved and portion is small for 15 pax.
Bountiful Reunion Mini Buffet (Vegetarian) @ $19.80/pax
Favourite dish: Oriental Vegetarian Ngoh Hiang
First time ordering from merchant: Yes
Will recommend this merchant: No
4.0 /5
(Verified Purchase)
Reviewed on 27th Jan 2020
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Food
Service
Value
Reviewed on 27th Jan 2020 Verified Purchase
Overall, decent food. Salad came fresh. The noodles appeared and tasted more like malay hokkien noodles. Kids like the chocolate eclairs
Joyous Reunion Mini Buffet @ $19.80/pax
Favourite dish: Cereal Prawn
First time ordering from merchant: Yes
Will recommend this merchant: Probably
4.0 /5
(Verified Purchase)
Reviewed on 25th Jan 2020
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Food
Service
Value
Reviewed on 25th Jan 2020 Verified Purchase
I feel that the warmer bag not warm enough , because they put the cooked items and dessert together , when I received the food , some of them are cold already
Plentiful Harvest Mini Buffet @ $268/set
Favourite dish: Chocolate eclair
First time ordering from merchant: Yes
Will recommend this merchant: Not too sure
3.0 /5
(Verified Purchase)
Reviewed on 4th Feb 2020
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Food
Service
Value
Reviewed on 4th Feb 2020 Verified Purchase
I ordered a mini buffet for CNY, which comprised individual dishes for about 30+ people, totaling almost $600. Order was acknowledge and taken in a timely manner, which I appreciate. On CNY itself, the order was missed out. I was still prepared to ... More be patient with them because I understand that it is a crazy period. Delivery was supposed to be 1115am-12noon, which did not happen. I finally managed to call through to the office at about 12:10pm, and the lady who answered said someone will return my call to confirm. The return call came 1hr later to acknowledge they had missed the order, and that the food will take another 45mins to arrive. My guests were starving until 1:45pm before we could have lunch.

To add to that, the herbal chicken (@$38!) was not available by then and had to be replaced with honey baked chicken, with no mention of any refund of the difference. Sad to say, the honey baked chicken was terrible and hard as rocks. The fried seabass (@$40!!) was hard and not crispy at all, and I ordered 3, so it was a huge waste of money. The other food were decent to be fair.

The final nail in the coffin was when I wrote in to ask for an explanation for all that transpired and that there should be some compensation for all their failures which I had to put up with, but my emails were ignored, even after I sent a chaser. If you get it wrong the first time, the recovery is very important. It takes more than food to run a catering business, and this has totally failed on the service front, and 50% failed on the food front. Very disappointing.
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CNY Ala Carte Menu
First time ordering from merchant: Yes
Will recommend this merchant: No
5.0 /5
(Verified Purchase)
Reviewed on 25th Jan 2020
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Food
Service
Value
Reviewed on 25th Jan 2020 Verified Purchase
The dishes were good and the portion generous. Delivery was also on time. Will recommend others to try!
CNY Ala Carte Menu
First time ordering from merchant: Yes
Will recommend this merchant: Probably

A customer just ordered for 4 pax for 6th Jan
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