Yeh Lai Siang Catering Service review

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Client	Event
Corporate	Mini buffet for 20 guests on 30 Apr 2025
Corporate	Bento for 25 guests on 30 Apr 2025
Corporate	Bento for 30 guests on 26 Apr 2025

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4.0 /5 (Verified Purchase) Reviewed on 1st May 2023 More: Food Service Value RD Mr Robin Ding Friends/Family Event Bukit Batok Crescent 29th Apr 2023 1 Pax

Delivery svc was top notch but unfortunately food was not Reviewed on 1st May 2023 Verified Purchase Food was delivered in time as said,delivery driver was also very helpful and courteous.but the pineapple fried rice was uncooked .had to throw it away.should check dishes before delivering.ppl were hungry but couldn't eat the rice. Party Set Classic First time ordering from merchant: Yes Will recommend this merchant: Not too sure

3.0 /5 (Verified Purchase) Reviewed on 22nd Apr 2023 More: Food Service Value DC Mr Danie Chin 21st Birthday Chevron 21st Apr 2023 40 Pax

Average experience Reviewed on 22nd Apr 2023 Verified Purchase We ordered for the set up to be ready for serving at 5.30pm. When the customer service confirmed the order with us over the phone, she clarified that they will arrive at 4.30pm for the set up to be ready by 5.30pm. That works well. However, the food ... More only arrive at 5.30pm and set up was ready about 6.30pm. Most of our guests have arrived by then and were hungry. We have to wait awhile for the dishes to warm up. However, as we couldn't wait long enough, the dishes didn't feel hot enough so the buns were not soften yet. Otherwise the food would have been better. Best to set an earlier ready time and buffer more time for delays. Also the complimentary item for their birthday promotion wasn't delivered. Show less Mandarin Signature $17.80/pax First time ordering from merchant: Yes Will recommend this merchant: No

4.0 /5 (Verified Purchase) Reviewed on 28th Mar 2023 More: Food Service Value Mr Dennis Chew Birthday Changi Coast Walk 18th Mar 2023 50 Pax

Fantastic set up with good foods. Excellent chef who cook it Reviewed on 28th Mar 2023 Verified Purchase All the foods was good. Family members commented the sweet yam with golden pumpkin is very nice. Also the stewed meat with homemade bun was fabulous. Great value and services. Mandarin Signature $17.80/pax Favourite dish: Sweet yam with golden pumpkin First time ordering from merchant: Yes Will recommend this merchant: Yes 00:23

5.0 /5 (Verified Purchase) Reviewed on 16th Feb 2023 More: Food Service Value Mr Edmund Yeoh House Warming 336D Anchorvale Crescent 12th Feb 2023 30 Pax

It will be my recommended catering services provider Reviewed on 16th Feb 2023 Verified Purchase The food is nice, quality higher than my expectations My friends keep complimenting each and other dishes that they eat Set up is good, but forgot provide the trash bag. Overall is good Mandarin Signature $17.80/pax Favourite dish: Signature red curry chicken First time ordering from merchant: Yes Will recommend this merchant: Yes 00:08

5.0 /5 (Verified Purchase) Reviewed on 5th Feb 2023 More: Food Service Value Ms Lim Lay Geok Friends/Family Event Wilby Road 5th Feb 2023 30 Pax

Nice food, recommended ???????? Reviewed on 5th Feb 2023 Verified Purchase First time ordered from FOODLINE. Fast response. Nice food, staff are friendly and family enjoying it so much ???? Prosperity Buffet年年有余自助餐 (30 Jan-5 Feb) Favourite dish: Curry Chicken First time ordering from merchant: Yes Will recommend this merchant: Yes 00:16 00:06 00:08

3.0 /5 (Verified Purchase) Reviewed on 7th Feb 2023 More: Food Service Value Mr joel lee Friends/Family Event Spottiswoode Park Road 5th Feb 2023 30 Pax

Hits and misses Reviewed on 7th Feb 2023 Verified Purchase Have not ordered from the caterer for a while but the food tasted rather disappointing. the kong bak which i used to like, tasted a little sourish this time round. also the crew unfortunately forgot to collect the stuff after the buffet and when i ... More called to remind, the boss sounded rather impatient. Show less Prosperity Buffet年年有余自助餐 (30 Jan-5 Feb) Favourite dish: bee hoon First time ordering from merchant: No Will recommend this merchant: Not too sure

4.0 /5 (Verified Purchase) Reviewed on 1st Feb 2023 More: Food Service Value Mr WU ZHENYANG KENNY Birthday Ang Mo Kio Street 52 29th Jan 2023 35 Pax

Chinese new year buffet. Reviewed on 1st Feb 2023 Verified Purchase This is not the first time I have ordered this catering. But this time rounds, the food is getting worse. Don't know is it because of chinese new year orders. But then still very disappointed with the food Prosperity Buffet年年有余自助餐 (27 Jan-29 Jan) Favourite dish: Nothing First time ordering from merchant: No Will recommend this merchant: Not too sure

3.0 /5 (Verified Purchase) Reviewed on 29th Jan 2023 More: Food Service Value ST Ms Serene Friends/Family Event Bukit Timah Road 28th Jan 2023 45 Pax

Below average food. Reviewed on 29th Jan 2023 Verified Purchase Food was below average. Sotong dish was cooked with a lot of vegetables, we can hardly find any sotong. Braised toufu and Luo han Zai tasted similar. Ordered cereal prawn but delivered sambal prawn. Will not order again. No breverage. Prosperity Buffet年年有余自助餐 (27 Jan-29 Jan) First time ordering from merchant: Yes Will recommend this merchant: No

3.0 /5 (Verified Purchase) Reviewed on 8th Feb 2023 More: Food Service Value Ms Valencia Birthday 28th Jan 2023 30 Pax

WILL NOT ORDER FROM THIS CATERER AGAIN Reviewed on 8th Feb 2023 Verified Purchase Very disappointing experience. So many issues and problems that ruined my day/event. 1. Food was set up within stipulated time but the delivery guy informed that the drinks which was part of my order was not packed for delivery by the caterer. ... More He then asked me if I could forgo the drinks. When I said no, he said he would go back to collect the drinks but that would be 1.5h to 2h later (by then my event would have been midway or almost ended already and it did not make sense). So I told him that I can't wait that long and he said he would try to go back soon to collect the drinks, but no timeframe given. No contact number given either so I couldn't reach him for follow up. It was more than an hour after my event had started, and all my guests were looking for drinks but didn't have any. Quite some time later, then the delivery guy reappeared with the drinks. By then it was quite pointless already. 2. The event ended in about 2 hours or so, and the agreed arrangement with the caterer was for the entire set-up to be collected at the 3hour mark (as per their usual practice). However, even after 3.5h, no one came. I tried to call the customer service hotline of the caterer but no answer due to not being during working hours. This was 8+pm on a Saturday since mine was a dinner event. Tried to call the number (since it was the ONLY number stated on the order form and anywhere else (even on Foodline and Facebook and the caterer's website)), and after 20-30+ tries, still couldnt get through. After waiting for 1 hour, I finally tried to reach out to the caterer on their Instagram account and the social media team finally responded but said they couldn't help much since they are a different team from the Operations team. So they gave me a number to try to contact. Called the number and someone did pick up but could not advise where the pick-up guy was and when he was going to come, except that she will try to contact him. After hanging up, waited for another 15-20min, and no update. Tried to call back but no one answered. Called a few more times and no response. Later on, she called back again and said that driver was at a location some distance away doing some pick up work too and so asked me to wait. Couldn't give me a definitive timeframe and only when I insisted that I needed to know (because I needed to handover the function room (not even the function room at my place, it was booked by the owner for me) and it was really late already by then) then she seemed to suggest that it would probably around 30-45min or so. I had to manage a young and sick toddler with me and it was already way past my toddler's bedtime, so this arrangement caused A LOT of inconvenience. I had to get the owner to wait at the function room on my behalf while I went home first and requested for the owner to help settle the entire handover to the pickup guy. However, even after waiting a long while, the guy who came wasn't appropriately equipped to pick up the set-up items - he came in a small car when one would have needed a truck to store all the set-up furniture and food trays etc. Even had to borrow a trolley from the security post to bring the things out from the function room. So that led to even more delay and inconvenience. By the time everything was picked up completely it was close to 11pm or so already (when pick up was agreed to be at 8pm!). Made our entire day EXTREMELY frustrating, exhausting and disappointing when it should have been a joyous celebratory event. No proper explanation given after this incident and no one reached out to apologise or offer any compensation till date. 3. Food was ok only. For a menu that costs a good $25 per pax, the ingredients used and food quality could be wayyyy better. But it was just so-so. Nothing extraordinarily good. Not enough tissue paper being given as well - just one small square box of thin tissue paper, not even proper serviettes, which ran out fast and I had to scramble to find tissue paper elsewhere. Did not provide serving utensils either (those big scoops or thongs). All in all, a truly disappointing unworthwhile experience that made me wish that I could get a refund. I can't believe I even paid $80++ for delivery/set-up when all it did was to cause me inconvenience and time wastage. Have reached out to the caterer on Instagram for some explanation but nothing heard for 2 weeks already. Will NOT order from this caterer again. Show less Prosperity Buffet年年有余自助餐 (27 Jan-29 Jan) Favourite dish: Beehoon First time ordering from merchant: Yes Will recommend this merchant: No

4.0 /5 (Verified Purchase) Reviewed on 24th Jan 2023 More: Food Service Value PY Mrs PRISCILLA YONG Birthday Tampines Avenue 4 24th Jan 2023 30 Pax

Yummy food and happy customers Reviewed on 24th Jan 2023 Verified Purchase Excellent food and very generous portion. We ate so much and there’s still leftovers for our dinner. Delivery person were very friendly and nice. Will recommend to use this caterer again. Prosperity Buffet年年有余自助餐 (18 Jan-26 Jan) First time ordering from merchant: Yes Will recommend this merchant: Yes

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