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"Poor service at frontline"

Review of Kim's Catering Pte Ltd by Donna

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3.0 /5
(Verified Purchase)
Reviewed on 19th Jun 2015
More:
Food
Service
Value
  • Donna
  • Tingkat/ Daily Meals
  • 19th May 2015
  • 1 Pax
Reviewed on 19th Jun 2015 Verified Purchase
I have been ordering lunch tingkat for the past few weeks for 2 person. Dishes are okay but a little on the salty side. But the service from their staff is far more desirable. On several occasions they delivered the wrong food item to me (4 dishes ... More with no soup or 1 portion rice when I ordered 2 or sometimes no rice delivered). I had to call their customer service to complain; it's either engaged or the person on the line doesn't speak proper English. The driver also quickly ran off after dropping the food - my maid cannot even catch him to pass him the payment.
Food is delivered very early at 1030 am for lunch. So I had to put in the fridge and reheat it almost everyday.
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Kim's Catering Tingkat Meal (5 days trial)- Without Rice
provided by Kim's Catering Pte Ltd
First time ordering from merchant: Yes
Will recommend this merchant: No

FoodLine Authentic Review

Reviews on FoodLine are 100% authentic, and are submitted by our past customers.

Review Summary

Customer rating: 4.5/ 5 Last 6 months
Most favourite dish: Prawn Paste Fried Chicken
2006 reviews in total by past customers
A customer just ordered for 30 pax for 1st Dec, 11:30AM
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