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"Order was completely forgotten"

Review of Mirana Cake House by Germaine

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1.0 /5
(Verified Purchase)
Reviewed on 26th Dec 2022
More:
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Service
Value
Order was completely forgotten
Reviewed on 26th Dec 2022 Verified Purchase
Order was completely forgotten, when called to check the representative was neither apologetic nor able to fulfil a satisfactory replacement. My baby’s first birthday sadly ended up without a cake.

Extremely disappointed with my order this ... More time round. I’ve been a fan of Mirana for over 20 years and still think they make delicious cakes, but will think twice before I order for an important event in future. Recommend all customers to confirm their orders directly with Mirana if they order via Foodline, because Mirana customer service is unwilling to acknowledge Foodline as a legitimate ordering platform for their orders if anything goes wrong.
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Pastries and Cakes
provided by Mirana Cake House
First time ordering from merchant: No
Will recommend this merchant: Not too sure

FoodLine Authentic Review

 Reviews on FoodLine are 100% authentic, and are submitted by our past customers.

Review Summary

Customer rating: 4.8/ 5 Last 6 months
Most favourite dish: Yam Cake
381 reviews in total by past customers
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A customer just ordered for 15 pax for 28th Jan, 6:30PM
(Ordered 2 mins ago)
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