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"My first and LAST time ordering!"

Review of On & On Diners by Karen

Get cash rewards and win $388 this month by ordering from On & On Diners through FoodLine.sg here.

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Latest Orders

46 pax for 26th Nov

Buffet Menu A @$14/pax

250 pax for 7th Dec

Tingkat - 3 Dishes + 1 soup/ 4 Dishes (20 days)(Dinner)

2 pax for 29th Nov

Baby Full Month & 100 Days/1st Birthday Voucher

Holiday Classic @$32/pax

40 pax for 24th Dec

30 pax for 13th Dec

5 Days Lunch Tingkat Package (Weekdays Only)

2 pax for 25th Nov

Christmas Day Special $19.90/pax (w/Logcake)

50 pax for 9th Dec

Tingkat Trial Package (5 Days, 3 Dishes + Soup/ 4 dishes)

2 pax for 26th Nov

Joys of The Season @$24.80/pax (w/Platter & logcake)

30 pax for 10th Dec

Lunch Tingkat (20 Day, 3 Dishes + Soup OR 4 Dishes)

1 pax for 2nd Dec

Baby Full Month & 100 Days/1st Birthday Voucher

Thiam Yian Confectionery Menu

Executive Buffet @$19.90/pax

20 pax for 15th Dec

Christmas Bento

Häagen Dazs Mini Cup Ice Cream Bundle Deal

Local Food Bento Menu

20 pax for 26th Nov

Christmas Mini Party Set B (w/ Whole Turkey & Logcake)

1 pax for 4th Dec

Mini Buffet Menu B @ $24.90/pax

15 pax for 28th Jan

Rilassi Mini Buffet A

20 pax for 26th Nov

Asian Delights Single Meal Package (5 Days Trial Package) (3 Dishes 1 Soup OR 4 Dishes)

1 pax for 25th Nov

Dinner Tingkat Meal (20 days)- Without Rice

2 pax for 2nd Dec

Thai Series! Mini Buffet @$11.90/pax

25 pax for 24th Nov

Full Buffet Menu 1 (7+1 Courses)

30 pax for 14th Dec

Tingkat - 3 Dishes + 1 soup/ 4 Dishes (20 days)(Lunch)

2 pax for 26th Nov

20 days Trial Package

2 pax for 26th Nov

20 days Trial Package

2 pax for 27th Nov

Mini Deluxe Buffet A @ $13.90/pax

15 pax for 29th Nov

Lunch Tingkat (20 Day, 3 Dishes + Soup OR 4 Dishes)

1 pax for 29th Nov

Lunch/Dinner Tingkat Meal (20 days)- With Rice (1 Pax Only)

1 pax for 26th Nov

Premium Mini Buffet (w/ Platter)

10 pax for 29th Jan

a few hours ago

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1.0 /5

(Verified Purchase)

Reviewed on 21st Jun 2020

More:

Food

Service

Value

Karen
Friends/Family Event
Bedok Rise
20th Jun 2020
1 Pax

My first and LAST time ordering!

Reviewed on 21st Jun 2020 Verified Purchase

This will be my first and last time ordering from this caterer!!!
Event was 6pm but food arrived more than 1 hour late and I’ve started calling from 6.25pm only to be told that they could not reach the driver and ask me to wait for their call. ... More When food finally arrived, they were all cold and look at the state of the eclair and cream puff!! All squashed and stuck together, can’t even be consumed and box was badly dented!! The tofu was also cold and turned sour.
I’ve lodge a complaint and the service guy informed will refund via PayNow but till now I’ve not received any confirmation.
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Zi Char Mini Buffet @ $68
provided by On & On Diners

First time ordering from merchant: Yes

Will recommend this merchant: No

On & On Diners from On & On Diners responded to this review

Responded on 22nd Jun 2020 01:29 PM

Dear Ma’am,

Please accept my sincerest apologies for the unpleasant experience caused to you and your friend’s family. While the experience was by no means acceptable, we’ve looked into the matter and spoke to the relevant department.

As ... More spoken, we will be doing a refund for the Delivery charge and a 15% off the total bill.

Once again, we are deeply sorry for the inconvenience caused.
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FoodLine Authentic Review

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Review Summary

Customer rating: 4.8/ 5 Last 6 months

Most favourite dish: Chicken Rendang

598 reviews in total by past customers

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