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"Bad"

Review of Hock Hoe Heng Catering by Mr Andy

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20 days Trial Package
2 pax for 27th Nov
18 mins ago
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Premium Mini Buffet (w/ Platter)
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Traditional Tingkat Series - Lunch/Dinner Tingkat (20 Days, 3 Dishes + 1 Soup OR 4 Dishes)
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Singapore Favourite Mini Buffet A
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Full Menu
for 23rd Nov
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4 pax for 26th Nov
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Baby Full Month & 100 Days/1st Birthday Voucher
for 24th Nov
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Standard Buffet B @ $16.80/pax
30 pax for 5th Dec
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Western Signature Mini Buffet @$16.90/pax
28 pax for 30th Nov
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Lunch Tingkat (20 Day, 3 Dishes + Soup OR 4 Dishes)
2 pax for 26th Nov
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Super Value Buffet : 7+1 Courses
30 pax for 21st Dec
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35 pax for 6th Dec
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Latest Request for Quotations

Client Event
Corporate Bento for 30 guests on 29 Nov 2024
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Corporate Mini buffet for 845 guests on 17 Dec 2024
1.0 /5
(Verified Purchase)
Reviewed on 21st Apr 2024
More:
Food
Service
Value
A
  • Mr Andy
  • Baby Full Month
  • Bedok North Avenue 4
  • 20th Apr 2024
  • 20 Pax
Bad
Reviewed on 21st Apr 2024 Verified Purchase
Forget to take photo.Food portion was pretty small and looks like only able to feed for 10paxs instead of 20.Please refer to my 2nd review also.
Get-Together Mini Buffet @$15.90/pax
provided by Hock Hoe Heng Catering
First time ordering from merchant: Yes
Will recommend this merchant: No
Thomas from Hock Hoe Heng Catering responded to this review
Responded on 6th May 2024 04:09 PM
Hi Mr Andy ,
Thank you for your review. Our kitchen follows a strict SOP for all our portioning all these while and your review came to us as a shock despite the photos showing food prepared for 20pax or so.
Ensuring our customers receive ... More satisfying portions is of utmost importance to us, and it's disheartening to learn that we fell short of your expectations. We appreciate your feedback and take it seriously. We'll thoroughly review our portioning processes to ensure they align with our standard operating procedures and strive to deliver a better experience for you and all our customers in the future. If there's anything else we can do to make it right, please don't hesitate to reach out to us directly. Your satisfaction is our priority.
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FoodLine Authentic Review

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Review Summary

Customer rating: 4.3/ 5 Last 6 months
Most favourite dish: Curry Chicken
339 reviews in total by past customers
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A customer just ordered for 2 pax for 27th Nov
(Ordered 18 mins ago)
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