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"Room for improvement"

Name: 20 days Trial Package
Brand: Robert Catering Services

Review of Robert Catering Services by Mr Calvin Kwa

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3.0 /5

(Verified Purchase)

Reviewed on 21st May 2024

More:

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Service

Value

Mr Calvin Kwa
Dinner TingKat
Bukit Batok West Avenue 6
22nd Apr 2024
2 Pax

Room for improvement

Reviewed on 21st May 2024 Verified Purchase

First time ordering this Tingkat dinner from Robert Catering. Customer service over WhatsApp is not very responsive. Received two seafood dishes (LaLa/Sotong ring) on two occasions although I have highlighted no seafood for my order. On the third ... More day of my order, received a message from caterer that the vehicle broke down and no dinner will be delivered for that very day. This incident caused much inconvenience to make alternate arrangement on our dinner. Have informed to cancel dinner on a few days but received the dinner delivery on 2 occasions despite no dinner is expected. This has caused food wastage on the 2 occasions. Overall, this caterer has much room for improvement in terms of communication and alternate vehicle in the case of vehicle broke down situation. Food wise is of acceptable standard at this price point.
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