🎄 Santa Claus is coming to town! Book your Christmas menus now to avoid disappointment! 🎄

Top

CART

Click to complete your purchase(s) :

You have not added anything yet! Add your favourite items now
Close Cart

Item(s) added to cart

View/ Checkout

"Disappointed. will order from them again."

Review of ECreative Catering Pte Ltd by Mr DARC Kuang

Get cash rewards and win $388 this month by ordering from ECreative Catering Pte Ltd through FoodLine.sg here.

Search from over 4,000 catering menus


Confirm Confirm Confirm
Catering
Tingkat
Restaurant
No price mark-up
Cheapest island wide delivery $2.90 to $9.90
Pre-order up to 28 days ahead
Best Tingkat & Daily Meal Promotions from $3 /pax
Biggest Tingkat Portal with 26 merchants
121,000+ Real Reviews
Best Cake Promotions in Singapore
Biggest Cakes Portal with 5,085 cakes
121,000+ Real Reviews

Latest Reviews

5 of 5 New Fut Kai Vegetarian
30 guests
Friends/Family Event
John Sim 5 hrs ago
"Delicious vegetarian catering with standout dishes and great"
5 of 5 Cake In Action
1st Birthday
"Food was good but service is bad."
"Delicious buffet that worth your money"
See 121,141 catering reviews

Latest Request for Quotations

Client Event
Corporate Full buffet for 450 guests on
Corporate Bento for 195 guests on 11 Dec 2024
Corporate Bento for 30 guests on 29 Nov 2024
2.0 /5
(Verified Purchase)
Reviewed on 13th Jul 2024
More:
Food
Service
Value
Reviewed on 13th Jul 2024 Verified Purchase
This was my second time ordering from this food caterer, and unfortunately, it will be my last. My experience this time around was disappointing on multiple fronts.

*Customer service*
- they are helpful in making the changes and responds ... More fast.

**Food:**
- The **pineapple rice** was a disaster. It turned sour before we even reached the halfway point of our event. Serving spoiled food is unacceptable.
- There was **not enough curry** to go around. For a caterer, running out of a main dish is a big oversight.
- The **seasonal vegetables** were utterly bland, so much so that no one wanted to touch them. They might as well have been raw given how tasteless they were.
- The **Thai sauce tofu** was rock hard. Instead of being a soft, delightful dish, it felt like chewing rubber.
- The **mango sago** dessert was another letdown. It was watery and lacked any real flavor. A sweet treat turned into a bland, unappetizing slop.

**Setup:**
- The event was scheduled from 12 PM to 4 PM. I was assured that the setup would start at 11 AM. Instead, they showed up at 10:30 AM, much earlier than agreed upon, causing unnecessary chaos.
- The setup itself was poorly managed. When I pointed out that the drink area was blocking the stairs and requested to move it to an empty space nearby, the staff responded rudely with, "Nobody will walk down ba?" Informed him that The food places at that end of corner are blocked by the drinks and it Will have difficultly in taking the food. He, being a tall slim guy justified that "can take, why can't reach?
He were reluctant to make the adjustment of the blockade of stairs and lack of professionalism on the simplest safety measures, and unwillingness to accommodate simple requests was very frustrating.

Overall, the experience was a major letdown. The food quality was poor, portions were insufficient, and the service was unprofessional. I had higher expectations based on my previous experience, but this time, they failed to deliver on all fronts.
Show less
1st Birthday Safari Theme Party (B) @$16.90/pax
provided by ECreative Catering Pte Ltd
Favourite dish: This was my second time ordering from this food caterer, and unfortunately, it will be my last. My experience this time around was disappointing on multiple fronts.  *Customer service* - they are help
First time ordering from merchant: No
Will recommend this merchant: Not too sure

FoodLine Authentic Review

Reviews on FoodLine are 100% authentic, and are submitted by our past customers.

Review Summary

FoodLine rating: Must Try!
Customer rating: 4.5/ 5 Last 6 months
Most favourite dish: Curry Chicken
3009 reviews in total by past customers
A customer just ordered for 16th Dec, 3:00PM
Note: To claim your $10 discount, please follow the steps below:

iPhone Users Exclusive - How to claim $10 Off with FoodLine

Step 1: Tap the share icon on iPhone and then Add to Home Screen
Step 2: Tap Add
Step 3: Open the FoodLine App, and tap Allow. The promo code will then be sent to you via Notifications.
Home
Promos
990
Menus
999+
Contact Us
Account
FoodLine 100% Satisfaction Guarantee!
WhatsApp us