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"Getting bad to worst in food quality and service."

Name: Dinner Tingkat (20 Days, 3 Dishes + Soup OR 4 Dishes)
Brand: Hewtop Catering Pte Ltd

Review of Hewtop Catering Pte Ltd by Mr Kenny

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1.0 /5

(Verified Purchase)

Reviewed on 8th Dec 2024

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Service

Value

Mr Kenny
Tingkat/ Daily Meals
11th Nov 2024
2 Pax

Getting bad to worst in food quality and service.

Reviewed on 8th Dec 2024 Verified Purchase

Have been with Hewtop for around a year but recent few months the food and service has been getting bad to worst despite complaining to their customer service and boss.
Will try out other caterer in the meantime.

e.g.
Fish has been tasteless ... More for few occasion and the service staff reply is "Will feedback to kitchen but the same thing will happen again.

Whatsapp reply has been getting slower and slower whenever issue occurs.
Standard reply, " will feedback to kitchen" for all sorts of issue.
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