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"Never ever order from this caterer!"

Review of Hewtop Catering Pte Ltd by Mr Wong Bon Fah

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Catering
Tingkat
Restaurant
No price mark-up
Cheapest island wide delivery $2.90 to $9.90
Pre-order up to 28 days ahead


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Ms Cas 15 hrs ago
"I must said fried rice was nice but curry chicken was bland."
5 of 5 Hewtop Catering Pte Ltd
1 guest
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Ms Kuah 16 hrs ago
"Will try other caterer in the future, don't need to wait so."
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SOPHIA HO 17 hrs ago
"Nice and values for money, will order in my next events."
See 120,251 catering reviews

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3.0 /5
(Verified Purchase)
Reviewed on 15th Jul 2017
More:
Food
Service
Value
Reviewed on 15th Jul 2017 Verified Purchase
1) Super atrocious service.
2) We were told delivery to our address will be by 1pm latest. It arrived close to 1.30pm every day.
3) Hence, we requested termination after DAY 3, but was told must complete 1 more day which we agreed. THE FOOD ... More NEVER ARRIVED ON DAY 4 which was the last day of the trial.
4) Without prior notice given to us, the so-called replacement food (for DAY 4 which they totally missed) arrived on DAY 5, which we did not know it was coming and had already eaten lunch that day.
5) Throughout the few days, we had such difficulty with getting anyone on the phone; and when we did, they could not give any answers or help us find suitable solutions. And there was NO APOLOGY for missing DAY 4. They had to go and buy food after they finally managed to reach someone from the office on the phone at almost 2pm (calling since 1.30pm) and found out they missed the delivery.
6) The food is really nothing to sing about anyway. I would rate it 2.5 rather than 3 actually.
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Dinner Tingkat (20 Days, 3 Dishes + Soup OR 4 Dishes)
provided by Hewtop Catering Pte Ltd
First time ordering from merchant: Yes
Will recommend this merchant: No

FoodLine Authentic Review

Reviews on FoodLine are 100% authentic, and are submitted by our past customers.

Review Summary

Customer rating: 4.6/ 5 Last 6 months
Most favourite dish: Soup
7106 reviews in total by past customers
A customer just ordered for 13 pax for 2nd Nov, 12:00PM
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