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"Will consider other caterer"

Review of Hock Hoe Heng Catering by Mr Ang Wee Cheok

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Latest Request for Quotations

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1.0 /5
(Verified Purchase)
Reviewed on 21st Apr 2024
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A
Will consider other caterer
Reviewed on 21st Apr 2024 Verified Purchase
Order the food for 2 straight days with different menus and was very disappointed with both days food portion.Both day also for 20pax.1st day forgot to take photo, however, 2nd day food portion seem to be bigger but please enlighten me,how is any of ... More the dish can feed 20 people.Food taste wise is still decent.
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Get-Together Mini Buffet @$11.90/pax
provided by Hock Hoe Heng Catering
First time ordering from merchant: Yes
Will recommend this merchant: No
Thomas from Hock Hoe Heng Catering responded to this review
Responded on 6th May 2024 04:09 PM
Hi Mr Andy ,
Thank you for your review. Our kitchen follows a strict SOP for all our portioning all these while and your review came to us as a shock despite the photos showing food prepared for 20pax or so.
Ensuring our customers receive ... More satisfying portions is of utmost importance to us, and it's disheartening to learn that we fell short of your expectations. We appreciate your feedback and take it seriously. We'll thoroughly review our portioning processes to ensure they align with our standard operating procedures and strive to deliver a better experience for you and all our customers in the future. If there's anything else we can do to make it right, please don't hesitate to reach out to us directly. Your satisfaction is our priority.
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FoodLine Authentic Review

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Review Summary

Customer rating: 4.3/ 5 Last 6 months
Most favourite dish: Curry Chicken
339 reviews in total by past customers
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A customer just ordered for 1 pax for 6th Dec
(Ordered 14 mins ago)
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