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"Looks good but did not taste as good..."

Review of Le Xin Catering Group Pte Ltd by Ms Adelene Ang

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4.0 /5
(Verified Purchase)
Reviewed on 10th Dec 2018
More:
Food
Service
Value
Looks good but did not taste as good...
Reviewed on 10th Dec 2018 Verified Purchase
The price was alright, food was generally edible and alright in taste, would think that the thai style chicken and the deep fried scallops were the only two dishes we have no comments about.
Hope caterer would take my honest feedback ... More constructively on the following areas to improve on:
1) customer service - this is my first time using le xin’s services, the female staff who confirmed my order via phone was alright but could have been friendlier when I was asking about customizing some dishes, she was not curt but the choice of words “u can only choose this or that” could have been replaced with a better tone and choice of words. The male staff who sent me the invoice -
I replied him with further questions : “will utensils be provided?” - he did not bother replying my email. When i called him on his direct line, he didnt sound friendly either and when i ask the same question, he replied me curtly “everything is provided”. Excuse me, what is “everything”?
2) for food items -
A) Satay pork was too oily & some guests feedback that it is quite spicy
B) Xin zhou Bee hoon - i asked for it to be vegetarian, i saw some crabmeat in it, i hope the crabmeat is vegetarian cos’ i cannot tell. Nonetheless i appreciate the customisation of certain dishes to ve vegetarian as i hve guests who are vegetarian. The feedback was that the beehoon was too wet
C) Curry vegetables- would suggest to add some potatoes? Guests feedback that its plain & not savoury enough
D) Braised beancurd - if felt more like braised tau kwa?? Is this even beancurd? Why not use egg toufu?
E) Sweet sour fish - as commented in the dish we disliked most - raw & not cooked well!
Show less
Mini Buffet Menu (7 courses)
provided by Le Xin Catering Group Pte Ltd
Favourite dish: Deep fried scallops, though it was cold by the time it arrived, it was still nice. It was the only dish that the guests finished completely.
First time ordering from merchant: Yes
Will recommend this merchant: Not too sure

FoodLine Authentic Review

 Reviews on FoodLine are 100% authentic, and are submitted by our past customers.

Review Summary

Customer rating: 4.7/ 5 Last 6 months
Most favourite dish: Curry Chicken
1206 reviews in total by past customers
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