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"Bad portioning of food and bad customer service"

Review of ECreative Catering Pte Ltd by Ms Arissa Fu

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(Verified Purchase)
Reviewed on 17th Nov 2023
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Bad portioning of food and bad customer service
Reviewed on 17th Nov 2023 Verified Purchase
BE WARNED! Family, colleagues and myself ordered from them many times through foodline and other channels previously. This time round, the portioning was very poor. Ordered 35 pax for 25 people, but fried rice was already finished after 15 guests. ... More Extra rice had to be ordered through other sources.
We contacted them the day after PH, the kitchen said that it is how 35pax will look like, 4 tablespoon per pax. Promised to return call with regards to compensation on shortchange of food but never get back to us. Simply put, they ignored the whole situation. This will be the last time we order from them.
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Classic Signature Buffet @$13/pax
provided by ECreative Catering Pte Ltd
First time ordering from merchant: No
Will recommend this merchant: No

FoodLine Authentic Review

 Reviews on FoodLine are 100% authentic, and are submitted by our past customers.

Review Summary

FoodLine rating: Must Try!
Customer rating: 4.5/ 5 Last 6 months
Most favourite dish: Curry Chicken
3132 reviews in total by past customers
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A customer just ordered for 1 pax for 20th Feb, 10:30AM
(Ordered 13 mins ago)
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