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"Would not recommend. Wonder why their rating was so high?"

Review of Fong Fu Food Catering by Ms Danlin Luo

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Catering
Tingkat
Restaurant
No price mark-up
Cheapest island wide delivery $2.90 to $9.90
Pre-order up to 28 days ahead


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2.0 /5
(Verified Purchase)
Reviewed on 10th Aug 2022
More:
Food
Service
Value
Reviewed on 10th Aug 2022 Verified Purchase
My experience with this caterer is very bad. They don't take in my request for "no processed food". Its okay, I accept this since payment is already processed.

Delivery was late 3 days in a row. On the first day it happened, I tried to call at ... More 7pm to enquire, could not get any warm bodies to speak to until multiple tries. I have to "beg" the staff to deliver before 6.45pm at least or if cannot do it, please refund me and stop the order. However, the admin staff say give them another chance. 2nd day it happened again and 3rd day again. They said cannot refund me. I have to beg them to stop the order. I spoke to the driver, he said it's the kitchen's fault. I spoke to admin staff, she said its driver's attitude. Then from customer's perspective, what can I do? Unreasonable service for average food.
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Tingkat (20 Days, 3 Dishes + Soup/ 4 dishes)
provided by Fong Fu Food Catering
First time ordering from merchant: Yes
Will recommend this merchant: No

FoodLine Authentic Review

Reviews on FoodLine are 100% authentic, and are submitted by our past customers.

Review Summary

Customer rating: 4.6/ 5 Last 6 months
Most favourite dish: Soup
2089 reviews in total by past customers
A customer just ordered for 2 pax for 11th Nov
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