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"Worst customer service."

Review of Xin Yi Pin Catering Pte Ltd by Ms Ee Shi Yun

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Latest Request for Quotations

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3.0 /5
(Verified Purchase)
Reviewed on 27th May 2018
More:
Food
Service
Value
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Worst customer service.
Reviewed on 27th May 2018 Verified Purchase
Worst service from a caterer ever. They messed up my order. And i have got nobody to turn to bcuz all the contact numbers given were uncontactable at all. No replies from them after numerous emails until I threatened to stop cheque payment only to ... More receive a call from the higher management to say that i have already signed for and accepted the order hence they will only accept my feedback without further actions. I got no choice but to accept the orders as my guests were arriving but this does not mean i accept the food. I have given them ample time to prepare. I confirmed my orders more than 2 weeks before my event date but they still messed it up. Bad customer service with zero service recovery. Worst caterer ever!
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Harvest Buffet B (10 Courses)$12.90/pax ($13.80 w/GST)
provided by Xin Yi Pin Catering Pte Ltd
First time ordering from merchant: Yes
Will recommend this merchant: No

FoodLine Authentic Review

 Reviews on FoodLine are 100% authentic, and are submitted by our past customers.

Review Summary

Customer rating: 4.7/ 5 Last 6 months
Most favourite dish: Curry Chicken
1897 reviews in total by past customers
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A customer just ordered for 28 pax for 30th Nov, 11:30AM
(Ordered 9 mins ago)
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