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"Worst customer service."

Name: Harvest Buffet B (10 Courses)$12.90/pax ($13.80 w/GST)
Brand: Xin Yi Pin Catering Pte Ltd

Review of Xin Yi Pin Catering Pte Ltd by Ms Ee Shi Yun

Get cash rewards and win $388 this month by ordering from Xin Yi Pin Catering Pte Ltd through FoodLine.sg here.

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3.0 /5

(Verified Purchase)

Reviewed on 27th May 2018

More:

Food

Service

Value

Ms Ee Shi Yun
1st Birthday
Ang Mo Kio
19th May 2018
60 Pax

Worst customer service.

Reviewed on 27th May 2018 Verified Purchase

Worst service from a caterer ever. They messed up my order. And i have got nobody to turn to bcuz all the contact numbers given were uncontactable at all. No replies from them after numerous emails until I threatened to stop cheque payment only to ... More receive a call from the higher management to say that i have already signed for and accepted the order hence they will only accept my feedback without further actions. I got no choice but to accept the orders as my guests were arriving but this does not mean i accept the food. I have given them ample time to prepare. I confirmed my orders more than 2 weeks before my event date but they still messed it up. Bad customer service with zero service recovery. Worst caterer ever!
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