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"Delay in delivery affected the freshness and quality of food"

Review of Hock Hoe Heng Catering by Ms Ellsie Tan

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3.0 /5
(Verified Purchase)
Reviewed on 4th Feb 2023
More:
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Service
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Delay in delivery affected the freshness and quality of food
Reviewed on 4th Feb 2023 Verified Purchase
There was a delay in the food delivery by 30 minutes thereabouts. The caterer has compensated by giving free extra satay. A few dishes were lukewarm on arrival. Also quality of the paper plates are not up to standard. No disposable containers and ... More servettes were provided.
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Get-Together Mini Buffet @$15.90/pax
provided by Hock Hoe Heng Catering
Favourite dish: Teochew crispy prawn roll
First time ordering from merchant: Yes
Will recommend this merchant: Not too sure
Thomas from Hock Hoe Heng Catering responded to this review
Responded on 20th Jun 2023 11:35 AM
Thank you for your review! We appreciate your feedback. As you ordered mini buffet, the food does comes in disposable contatiners and we hear you on the servettes and will implement it. We hope to have the opportunity to serve you again in the ... More future and provide a better experience. Thank you for choosing our business!
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FoodLine Authentic Review

 Reviews on FoodLine are 100% authentic, and are submitted by our past customers.

Review Summary

FoodLine rating: Must Try!
Customer rating: 4.4/ 5 Last 6 months
Most favourite dish: Curry Chicken
375 reviews in total by past customers
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A customer just ordered for 40 pax for 13th Apr, 2:00PM
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