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"Not worth it."

Review of Empire Food Catering Pte Ltd by Ms Evangeline Gan

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2.0 /5
(Verified Purchase)
Reviewed on 8th Oct 2020
More:
Food
Service
Value
EG
Not worth it.
Reviewed on 8th Oct 2020 Verified Purchase
The vegetables were terrible as there was no harmony in the taste of the vegetable and the gravy. It went on throughout the whole cycle.
The taste quality of the other food was very inconsistent, sometimes it’s good sometimes it’s just bad. ... More
There was one day where the curry chicken was tasteless. The gravy was fine but the chicken itself has no taste. How can a catering company even go wrong with curry chicken when it’s one of the most basic dish.
I have indicated that I do not want any fish with bones, so the customer service called to asked of Im okay with fish that has big bones to which I agreed, but they still came with fish with small bones for the cycle. I basically gave up on them.
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Asian Delight - 20 days
provided by Empire Food Catering Pte Ltd
First time ordering from merchant: Yes
Will recommend this merchant: No
Empire Food Catering Pte Ltd from Empire Food Catering Pte Ltd responded to this review
Responded on 12th Oct 2020 11:44 AM
Greetings Ms. Evangeline,

Thank you for your valuable feedback. We would like to express our sincerest apologies on the unpleasant experience and your feedback has been escalated to our operations team for them to note and to improve.

We are ... More truly sorry for the dissapointment caused. Please feel free to write in to us via email and our CSO will be able assist you from there.

Our team truly appreciate your kind patience.

Best regards,
Empire Food Catering
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FoodLine Authentic Review

 Reviews on FoodLine are 100% authentic, and are submitted by our past customers.

Review Summary

Customer rating: 4.0/ 5 Last 6 months
Most favourite dish: Curry Chicken
298 reviews in total by past customers
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A customer just ordered for 15 pax for 17th Nov, 5:00PM
(Ordered 30 mins ago)
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