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"Tingkat dinner due to CCB"

Review of House Of Catering F&B Pte Ltd by Ms Jasmine Kua

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Tingkat dinner due to CCB
Reviewed on 30th Apr 2020 Verified Purchase
The food came quite late (close to 7pm) for my area. On one of the days, the vegetables turn sour. I ordered for the convenience during CCB but in the end I still need to heat up all the food and it doesn't taste as fresh anymore. I will not order ... More anymore.
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Dinner Family Deluxe Tingkat - 10 Days
provided by House Of Catering F&B Pte Ltd
Favourite dish: Meat
First time ordering from merchant: No
Will recommend this merchant: No
House Of Catering F&B Pte Ltd from House Of Catering F&B Pte Ltd responded to this review
Responded on 1st Jul 2020 11:01 AM
Dear Ms. Jasmine Kua,

Our sincerest apologies regarding your unpleasant experience. Our dinner delivery time ranges between 5-7pm.

Quality of food is of great importance to us and we have escalated your concerns and feedback to our chefs and ... More delivery drivers. As we do not add in any MSG or preservatives to our food, there are chances that food might turn bad when there is a huge temperature change. We seek customer’s understanding to call our hotline when it happens so we can take immediate actions.

Our greatest apologies for the inconveniences caused. We will improve based on your feedback and hope to serve you better in the future.

Best Regards,
House of Catering F&B
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 Reviews on FoodLine are 100% authentic, and are submitted by our past customers.

Review Summary

Customer rating: 3.5/ 5 Last 6 months
Most favourite dish: Curry Chicken
850 reviews in total by past customers
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A customer just ordered for 2 pax for 14th Nov
(Ordered 28 mins ago)
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