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"Tingkat dinner due to CCB"

Name: Dinner Family Deluxe Tingkat - 10 Days
Brand: House Of Catering F&B Pte Ltd

Review of House Of Catering F&B Pte Ltd by Ms Jasmine Kua

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3.0 /5

(Verified Purchase)

Reviewed on 30th Apr 2020

More:

Food

Service

Value

Ms Jasmine kua
For Dinner
Choa Chu Kang Avenue 3
21st Apr 2020
1 Pax

Tingkat dinner due to CCB

Reviewed on 30th Apr 2020 Verified Purchase

The food came quite late (close to 7pm) for my area. On one of the days, the vegetables turn sour. I ordered for the convenience during CCB but in the end I still need to heat up all the food and it doesn't taste as fresh anymore. I will not order ... More anymore.
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Dinner Family Deluxe Tingkat - 10 Days
provided by House Of Catering F&B Pte Ltd

Favourite dish: Meat

First time ordering from merchant: No

Will recommend this merchant: No

House Of Catering F&B Pte Ltd from House Of Catering F&B Pte Ltd responded to this review

Responded on 1st Jul 2020 11:01 AM

Dear Ms. Jasmine Kua,

Our sincerest apologies regarding your unpleasant experience. Our dinner delivery time ranges between 5-7pm.

Quality of food is of great importance to us and we have escalated your concerns and feedback to our chefs and ... More delivery drivers. As we do not add in any MSG or preservatives to our food, there are chances that food might turn bad when there is a huge temperature change. We seek customer’s understanding to call our hotline when it happens so we can take immediate actions.

Our greatest apologies for the inconveniences caused. We will improve based on your feedback and hope to serve you better in the future.

Best Regards,
House of Catering F&B
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