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"Standard DROPPED"

Name: 5 days Tingkat
Brand: Our Daily Food Sg

Review of Our Daily Food Sg by Ms Josephine Lum

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4.0 /5

(Verified Purchase)

Reviewed on 17th Jul 2022

More:

Food

Service

Value

Ms Josephine Lum
Tingkat
Anchorvale Link
23rd Jun 2022
3 Pax

Standard DROPPED

Reviewed on 17th Jul 2022 Verified Purchase

Sadly, food standard has dropped. Soup taste diluted and the food is not as delicious unlike the past. Quantity has also shrunk.

5 days Tingkat
provided by Our Daily Food Sg

First time ordering from merchant: No

Will recommend this merchant: Not too sure

Team ODF from Our Daily Food Sg responded to this review

Responded on 17th Mar 2023 03:41 PM

Dear Ms Lum,

Thank you for taking the time to provide feedback on our catering service. We're sorry to hear that you felt our food quality has dropped, with the soup taste being diluted and the overall dishes not as delicious as they used to be. ... More We take your feedback seriously and will investigate this issue to ensure that we're providing the high-quality food that our customers have come to expect.

In addition, we understand that portion sizes are an important factor in customer satisfaction, and we're sorry to hear that you felt our quantities have shrunk. We'll review our portion sizes to ensure that we're meeting our customers' needs.

Thank you for your loyalty as a customer and for your honest feedback. We hope to have the opportunity to serve you again in the future and to regain your trust and satisfaction.
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