Food was delivered in a cooler bag by 4pm, I was home so decided to try and see if it could keep my food warm until dinner at 7pm without heating up - it passed the test! Granted it was slightly warm but good enough for me as additional heat could ... Moredry out the meat. Food is tasty, restaurant standard quality. Portion is just nice. Soup portion is HUGE. My only pet peeve is the insides of the cooler bag is peeled and tattered which rendered it useless - otherwise the food will be even warmer. Show less