The whole order process was very smooth and fuss-free. The staff from BellyGood confirmed the order via phone and email the next morning, and accommodated our request to change the delivery timing. The packaging of bentos was very presentable and ... Morecame in 2 big cooler bags to keep the food warm. The portion of food is reasonable. The only complaint is the wok-fried noodles were a bit too oily and salty. Show less