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"Food amount not sufficient dont risk for company events"

Review of Brightaste Food Pte Ltd (Previously Shugar Gourmet). by Ms Venus Siew

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(Verified Purchase)
Reviewed on 19th Aug 2024
More:
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Reviewed on 19th Aug 2024 Verified Purchase
From the point of ordering to delivery customer service end was very helpful . They were very accommodating in twerking of the menu .

Upon the delivery was the start of my nightmare , when i saw the set up was so small i even asked the delivery ... More man if it was sufficient for 50pax he say confirm enough.

When my bosses saw the set up they was also shocked on how little the amount of food was , i quickly feedback to the customer service who replied very swiftly , however she get back with answer that we give 1.3times per pax , should be sufficient . (saying that if we have many foreign worker can highlight to them , so they can give more rice/noodles)

Counting the cakes she revert back to us that there was 60pcs, which also don't make the 1.3 times per pax. We will very short changed with the quantity of food provided for 50pax . We have order food previous years with other caterers , rice/ noodles always have left over. Do note that even the water given was also the smallest cooler i have seen for a buffet set up , and caterer mentioned it servers 70pax .

In the end the buffet probably only fed 43pax with 1 serving each. From the people who ate they say that food was ok , acceptable taste wise .
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Classic Asian Buffet Package 7+1 Courses @ $11+
provided by Brightaste Food Pte Ltd (Previously Shugar Gourmet).
Favourite dish: -
First time ordering from merchant: Yes
Will recommend this merchant: Not too sure

FoodLine Authentic Review

Reviews on FoodLine are 100% authentic, and are submitted by our past customers.

Review Summary

Customer rating: 4.3/ 5 Last 6 months
Most favourite dish: Curry Chicken
373 reviews in total by past customers
A customer just ordered for 2 pax for 27th Nov
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