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"Be flexible with physical voucher collection point"

Name: Baby Full Month & 100 Days/1st Birthday Voucher
Brand: FoodLine Gift Vouchers

Review of FoodLine Gift Vouchers by SY Lee

Get cash rewards and win $388 this month by ordering from FoodLine Gift Vouchers through FoodLine.sg here.

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4.0 /5

(Verified Purchase)

Reviewed on 10th Aug 2024

More:

Quality

Service

Value

SY Lee
Baby Full Month
Paya Lebar Road
8th Aug 2024

Be flexible with physical voucher collection point

Reviewed on 10th Aug 2024 Verified Purchase

The physical voucher is a good idea, but the pick up location of voucher was not at the office location in Paya Lebar square as described upon purchase. This feels a bit weird.

Baby Full Month & 100 Days/1st Birthday Voucher
provided by FoodLine Gift Vouchers

First time ordering from merchant: No

Will recommend this merchant: Probably

Beverly from FoodLine Gift Vouchers responded to this review

Responded on 19th Aug 2024 03:20 PM

Hi SY Lee,

Thank you for your positive feedback on our physical vouchers; we hope your recipients enjoyed them!

We apologize for any inconvenience caused by the change in the pick-up location due to our current work-from-home arrangements. ... More While our office at Paya Lebar Square remains the official pick-up point and a date was provided for collection at our office, we had offered an alternative pick-up location for quicker collection.

We appreciate your understanding and are committed to ensuring a smooth experience for all our customers. Thank you for your continued support and we look forward to serving you better next time.
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