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Empire Food Catering Pte Ltd review

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Tingkat
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Empire Food Catering Pte Ltd review

Very good 4.0/5 Last 6 months
299 reviews in total
Most favourite dish: Curry Chicken

FoodLine Authentic Review

Reviews on FoodLine are 100% authentic, and are submitted by our past customers.
Latest Promotions & Menus
4.0 /5
(Verified Purchase)
Reviewed on 29th Nov 2020
More:
Food
Service
Value
  • Friends/Family Event
  • Chai Chee Street
  • 27th Nov 2020
  • 1 Pax
Reviewed on 29th Nov 2020 Verified Purchase
The food was ok and portion was enough. The assorted mini-cakes were nice too. Disappointed that no stock for the otah spring rolls and it was changed to fishballs. Guess I have to accept that mini buffet food won’t be hot after so many ... More experiences.
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TASTE OF THAILAND MINI PARTY SET ($167/set)
Favourite dish: Pineapple Fried Rice
First time ordering from merchant: Yes
Will recommend this merchant: Probably
4.0 /5
(Verified Purchase)
Reviewed on 8th Nov 2020
More:
Food
Service
Value
Reviewed on 8th Nov 2020 Verified Purchase
Nice taste and pretty decor. Delivery was on time. Portion just nice. Kids love the 'kiddy food'. Salad was surprisingly good because of the dressing.
Western Paradise Mini Buffet @ $196/set
Favourite dish: Empire salad
First time ordering from merchant: No
Will recommend this merchant: Yes
4.0 /5
(Verified Purchase)
Reviewed on 1st Dec 2020
More:
Food
Service
Value
Reviewed on 1st Dec 2020 Verified Purchase
Delivery time is on time. food portion is ok for one person. Food come is variety way of cooking. For one person meal, it is enough for one person
Family Deluxe (Lunch) - 5 days Trial
First time ordering from merchant: No
Will recommend this merchant: Yes
1.0 /5
(Verified Purchase)
Reviewed on 11th Nov 2020
More:
Food
Service
Value
  • Tingkat/ Daily Meals
  • Woodlands St 13
  • 26th Oct 2020
  • 2 Pax
Reviewed on 11th Nov 2020 Verified Purchase
There was a label on the food that it was ready by 3 and best before 7. The earliest we received the food was only once at 655. The rest of the days were 705 to 725.

We had to throw everything away for 3 out of 10 days as the food was already ... More smelling off by the time we got it.

Worst try ever.
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Family Deluxe (Dinner) - 10 days
First time ordering from merchant: Yes
Will recommend this merchant: No
Empire Food Catering Pte Ltd from Empire Food Catering Pte Ltd responded to this review
Responded on 12th Nov 2020 11:37 AM
Greetings Ms. Aethra Tan,

Thank you for your valuable feedback.

We are deeply sorry for the unpleasant experience. As food quality is our top priority, we would like to seek your kind advise on the dish that turns bad in order for our chefs ... More to review the dishes to prevent any similar case from happening again.

We would also like to seek your kind understanding as we do not put any MSG and preservatives in our food, some of the dishes might undergo chemical reactions when there is a dramatic change in temperature. The operations team has pass on a reminder to the kitchen and delivery team to take careful note during the food delivery process.

If you do have any additional information to assist us in our investigation and review process, please email us and our CSO will be following up.

Appreciate your support.

Best regards,
Empire Food Catering
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4.0 /5
(Verified Purchase)
Reviewed on 23rd Nov 2020
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Food
Service
Value
Reviewed on 23rd Nov 2020 Verified Purchase
Food is nice, not too oily not too salty, happy and enjoy it, will continue to order from them, keep it up.
Family Deluxe (Dinner)- 20 days
Favourite dish: All good
First time ordering from merchant: Yes
Will recommend this merchant: Yes
4.0 /5
(Verified Purchase)
Reviewed on 19th Oct 2020
More:
Food
Service
Value
  • Friends/Family Event
  • Yishun Street 71
  • 9th Oct 2020
  • 1 Pax
Reviewed on 19th Oct 2020 Verified Purchase
In general, the food was so so. food portion was kinda small except for the HK Noodles and Curry Vegetable. HK noodles was abit on the salty side. Recommend to order the coffee pork rib and curry.
ORIENTAL CHINESE MINI PARTY SET ($167/set)
Favourite dish: coffee pork rib & curry vegetable
First time ordering from merchant: Yes
Will recommend this merchant: No
4.0 /5
(Verified Purchase)
Reviewed on 13th Oct 2020
More:
Food
Service
Value
  • Friends/Family Event
  • 9th Oct 2020
  • 1 Pax
Reviewed on 13th Oct 2020 Verified Purchase
Good is good size for the recommended pax. Value for money. The customer service personnel is friendly & helpful.
ORIENTAL CHINESE MINI PARTY SET ($167/set)
Favourite dish: Sweet & Sour Pork
First time ordering from merchant: Yes
Will recommend this merchant: Yes
4.0 /5
(Verified Purchase)
Reviewed on 5th Nov 2020
More:
Food
Service
Value
Reviewed on 5th Nov 2020 Verified Purchase
Food variety is good and food is nice and quantity is just nice. Prompt delivery everyday and never miss any delivery so far.
Family Deluxe (Dinner)- 20 days
First time ordering from merchant: No
Will recommend this merchant: Yes
5.0 /5
(Verified Purchase)
Reviewed on 12th Oct 2020
More:
Food
Service
Value
Reviewed on 12th Oct 2020 Verified Purchase
Ordered 3 dish 1 soup but twice they send extra Claypot rice and bee hoon! Very good service and the soup is so delicious compared to the previous caterer I got from!
Asian Delight - 5 days Trial
Favourite dish: The soup was awesome and tasty love it
First time ordering from merchant: Yes
Will recommend this merchant: Yes
1.0 /5
(Verified Purchase)
Reviewed on 21st Oct 2020
More:
Food
Service
Value
Reviewed on 21st Oct 2020 Verified Purchase
Will never order from this caterer ever again. Very oily and horrid taste.. worst tingkat I ever tried so far.. Was kinda cheated by the previous reviews uploaded..
Family Deluxe (Dinner) - 10 days
Favourite dish: Maybe juz the soup sometimes
First time ordering from merchant: Yes
Will recommend this merchant: No
Empire Food Catering Pte Ltd from Empire Food Catering Pte Ltd responded to this review
Responded on 30th Oct 2020 11:27 PM
Greetings Ms. Tan,

Thank you for your valuable feedback.

We would first like to express our apologies to the disappointment caused. Our team would like to hear more about your feedback to find out more. This will greatly assist us in our ... More investigation process with the kitchen team. Please contact us through email if you have additional information to share.

Appreciate your kind patience with us.
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