Le Xin Catering Group Pte Ltd Tingkat review

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Client	Event
Corporate	Full buffet setup for 200 guests on 30 Nov 2024
Corporate	Mini buffet refreshments for 40 guests on 03 Oct 2024
Corporate	Healthy bento for 29 guests on

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1.0 /5 (Verified Purchase) Reviewed on 1st Jun 2020 More: Food Service Value KN Mr Kevin Ng Dinner tingkat Woodlands 20th Apr 2020 2 Pax

Not recommended-small portion Reviewed on 1st Jun 2020 Verified Purchase I have ordered for 2 pax tingkat dinner but the portion that I am getting is quite little and is only just merely enough for 1 pax. Often that I have to top up with other dishes or buy separately. Not recommended to order from this caterer. Family Deluxe Dinner Tingkat - 20 Days First time ordering from merchant: Yes Will recommend this merchant: No Le Xin Catering Group Pte Ltd from Le Xin Catering Group Pte Ltd responded to this review Responded on 2nd Jun 2020 02:05 PM Dear Mr. Kevin, Thank you for your valuable feedback. We are sorry for the unpleasant experince you had been through. Our Customer Service Officer will feedback to our Kitchen about the food quantity and they will look into this ... More matter. We truly appreciate your feedback and we will strive to serve you better in future. Best regards, Le Xin Catering Group Show less

3.0 /5 (Verified Purchase) Reviewed on 1st Jun 2020 More: Food Service Value F Ms Foo Dinner tingkat delivery Bukit Batok West Avenue 6 20th Apr 2020 2 Pax

Much room for improvement Reviewed on 1st Jun 2020 Verified Purchase This was my second time ordering as other caterers are full (first time was a few years ago with average food quality) Most dishes are quite blend including braised dishes and soup; meat in soup not tender enough. Can improve with more ... More sauce/spices and gravy, and more varied cooking methods. Inconsistent use of lids or plastic sealing of opted microwavable containers; tend to leak or feel oily on the exterior regardless. Show less Family Deluxe Dinner Tingkat - 20 Days Favourite dish: Crispy fish steak with dark sauce First time ordering from merchant: No Will recommend this merchant: No Le Xin Catering Group Pte Ltd from Le Xin Catering Group Pte Ltd responded to this review Responded on 1st Jul 2020 11:50 AM Dear Ms. Foo, Thank you for your valuable feedback and support towards Le Xin Catering Group. We would like to express our sincerest apologies on the unpleasant experience you have been through. As our company takes such food quality matters ... More very seriously, our kitchen has proceeded to review the dishes mentioned in your feedback. We would also like to apologize for the change of using container lids for a short period due to the shortage of seals during COVID-19 period. We have used back our sealing method to avoid food spillage immediately when there are stocks for us to use. As we strive to provide the best food for our customers, we have escalated your feedback and concerns to our chefs and kitchen staff to improve on our dishes. We apologise for any inconvenience caused and hope to continuously improve to serve you better. Best Regards, Le Xin Catering Grou Show less

3.0 /5 (Verified Purchase) Reviewed on 22nd May 2020 More: Food Service Value Mr Ranndy Yip Ting Kat dinner Hougang Avenue 8 20th Apr 2020 4 Pax

Ting kat dinner review Reviewed on 22nd May 2020 Verified Purchase The food was not up to expectations. Green vegetables has some unpleasant taste. The soup we had 2 bowls same soup but 1 taste sour n 1 not sour. It’s suppose to be chicken white vegetables soup. Family Deluxe Dinner Tingkat - 20 Days Favourite dish: None First time ordering from merchant: Yes Will recommend this merchant: No Le Xin Catering Group Pte Ltd from Le Xin Catering Group Pte Ltd responded to this review Responded on 1st Jul 2020 11:51 AM Dear Mr. Ranndy Yip, Thank you for your valuable feedback. Our sincerest apologies for the unpleasant experience you have been through. As our company takes such food quality matters very seriously, we have conducted an immediate ... More investigation and immediate actions have been taken since April to improve on our food quality. As we strive to provide the best food for our customers, we hope to continuously improve and serve you better in future. Thank you and have a nice day ahead. Best Regards, Le Xin Catering Group Show less

2.0 /5 (Verified Purchase) Reviewed on 26th Apr 2020 More: Food Service Value Mr Puah Sze Ngee Tingkat Lunch 138B Lorong 1a Toa Payoh 20th Apr 2020 2 Pax

Normal caterer Reviewed on 26th Apr 2020 Verified Purchase Food quality, Soup portion quantity, food cleaniness can be improved. Customer service staffs over the phone needs improvement in customer service standard. Caterer unreachable on saturday as not they are not in operation. Family Deluxe Lunch Tingkat - 5 Days Trial First time ordering from merchant: Yes Will recommend this merchant: No

3.0 /5 (Verified Purchase) Reviewed on 3rd May 2020 More: Food Service Value Mrs Cheryl Yeo Tingkat Keat Hong Close 17th Apr 2020 2 Pax

Overall ok but will need more improvements in the vegetable. Reviewed on 3rd May 2020 Verified Purchase The food dishes is ok and can be improved. They have make a few times mistake in my order . Hopefully the next time I order will be in order. Family Deluxe Lunch Tingkat - 10 Days First time ordering from merchant: Yes Will recommend this merchant: Probably Le Xin Catering Group Pte Ltd from Le Xin Catering Group Pte Ltd responded to this review Responded on 1st Jul 2020 11:54 AM Dear Mrs. Cheryl Yeo, Thank you for your valuable feedback. We sincerely apologise for any inconvenience caused and we will make sure to improve on our service overall. We would truly appreciate it if you could let us know your feedback in ... More detail so we can pinpoint on the root of the problem. We will strive to serve you better in future. Best Regards, Le Xin Catering Group Show less

4.0 /5 (Verified Purchase) Reviewed on 20th May 2020 More: Food Service Value Mr Poh Family Dinner 17th Apr 2020 4 Pax

Good value for money. Very home cook food. Reviewed on 20th May 2020 Verified Purchase The food is pretty okay except for a few dishes like eggplant which is too oily. Food quantity wise is okay for 4 paxs. There is a few days within a week served with cabbage which might be abit bored. Family Deluxe Dinner Tingkat - 20 Days Favourite dish: The dark sauce chicken First time ordering from merchant: Yes Will recommend this merchant: Probably

3.0 /5 (Verified Purchase) Reviewed on 24th Apr 2020 More: Food Service Value MF Mr Foo Her Min Tingkat Yishun 17th Apr 2020 3 Pax

Food is average. Delivery can be improved. Reviewed on 24th Apr 2020 Verified Purchase Food is nicely packed. However, taste can varies and not consistent. Delivery can be quite late due to current situation I assumed. Hard to get to support line. Maybe it's a temporary thing, but can't fully accept at this level. Family Deluxe Lunch Tingkat - 5 Days Trial First time ordering from merchant: Yes Will recommend this merchant: Not too sure

5.0 /5 (Verified Purchase) Reviewed on 19th May 2020 More: Food Service Value Mr LIM DE YANG lunch Woodlands 16th Apr 2020 2 Pax

On Point Soup for Tingkat Reviewed on 19th May 2020 Verified Purchase The food as usual, is on point, especially the soup, which felt absolutely like home-cooked long double boiled type. Family Deluxe Lunch Tingkat - 20 Days Favourite dish: Soup First time ordering from merchant: No Will recommend this merchant: Yes

4.0 /5 (Verified Purchase) Reviewed on 14th May 2020 More: Food Service Value Ms Carol Friends/Family Event Condominium 15th Apr 2020 2 Pax

The food is generally acceptable. Reviewed on 14th May 2020 Verified Purchase Generally good The food is generally acceptable. Caterer is honest and compensate when food is spoiled. Family Deluxe Dinner Tingkat - 20 Days Favourite dish: sweet sour pork First time ordering from merchant: No Will recommend this merchant: Yes

4.0 /5 (Verified Purchase) Reviewed on 21st Apr 2020 More: Food Service Value Mr Leslie YONG Friends/Family Event Choa Chu Kang Grove 14th Apr 2020 2 Pax

Reasonable Food Caterer & Value for money Reviewed on 21st Apr 2020 Verified Purchase Overall, the food is quite tasty. It completes to most of my mum's normal cooking before. And it has a well balanced combination of meat, seafood, vegetable + a soup. It reached us 640pm but the indication of the food says food prepared at 3pm & ... More best consumed by 7pm which also shortens the fullest nutrition part of the food Show less Family Deluxe Dinner Tingkat - 5 Days Trial Favourite dish: the vegetable First time ordering from merchant: Yes Will recommend this merchant: Probably

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