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The Caterers review

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The Caterers review

Excellent 4.5/5 Last 6 months
94 reviews in total
Most favourite dish: Curry Chicken

FoodLine Authentic Review

Reviews on FoodLine are 100% authentic, and are submitted by our past customers.
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5.0 /5
(Verified Purchase)
Reviewed 3 weeks ago
More:
Food
Service
Value
Reviewed 3 weeks ago Verified Purchase
Very disappointed with the dishes this round:
1. Chow mien too salty
2. Vietnamese style lemongrass chicken did not have slightest taste / smell of lemongrass
3. Sotong overcooked. Too hard to chew
4. Stir fried veg was semi cooked. Very raw. ... More Whole tray wasted.
5. Iced jelly w mixed fruit cocktails served with NO jelly at all.
6. Iced tangy yuzu tasted like plain water.
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(FL Exclusive) 9 Course Great Saving Buffet Magnolia @ $19.90/Pax
Favourite dish: sweet & sour fish
First time ordering from merchant: No
Will recommend this merchant: Not too sure
Jocelyn from The Caterers from The Caterers responded to this review
Responded on 28th Oct 2024 12:02 PM
Thank you for your feedback Ms Georgina, and I’m sorry to hear that your experience with our buffet catering did not meet your expectations. We want to assure you that this was an isolated incident and we are actively working with our kitchen team ... More to prevent any recurrence. Your satisfaction is important to us, and we appreciate your understanding. We will be in touch with you shortly.
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5.0 /5
(Verified Purchase)
Reviewed on 20th May 2024
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Food
Service
Value
  • Corporate/Company Event
  • Loyang Way
  • 20th May 2024
  • 60 Pax
Reviewed on 20th May 2024 Verified Purchase
Had the pleasure of experiencing your catering service for company event. Firstly, I must commend you on the quality of the food; every dish was delightful and thoroughly enjoyed by all. Additionally, the punctuality of the delivery was impressive. ... More The setup was executed seamlessly, contributing to the overall positive experience.
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(FL Exclusive) 9 Course Great Saving Buffet Magnolia @ $19.90/Pax
Favourite dish: All the food is nice
First time ordering from merchant: Yes
Will recommend this merchant: Yes
5.0 /5
(Verified Purchase)
Reviewed on 22nd May 2024
More:
Food
Service
Value
  • 21st Birthday
  • Jalan Pemimpin
  • 18th May 2024
  • 30 Pax
Reviewed on 22nd May 2024 Verified Purchase
- lobster ball: very hard and cold (we ate it immediately after it was served), almost unable to chew… chilli crab dip was too little

- yuzu drink: warm…… no ice at all when first served, very disappointing. driver came a second time to ... More pour the ice in only after 1-1.5 hours later..

- dessert: tasted like plain water, longan had no longan taste, feels like they were chewing on nothing, not sure how and why a canned longan and grass jelly dessert can be botched like this..

- other main dishes were rather disappponting too, some said they tasted clumps of salt/ msg in one bite and tasteless on the other bites. many of the older people said it doesn’t justify the price point of ~$20 per pax and even asked me what is this catering company name so they will avoid it..

- roasted vegetables were good though
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(FL Exclusive) 8 Course Affordable Buffet Lily @ $16.90/Pax
Favourite dish: Roasted Vegetable Medley w Mixed Herbs (V)
First time ordering from merchant: Yes
Will recommend this merchant: No
5.0 /5
(Verified Purchase)
Reviewed on 26th Apr 2024
More:
Food
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Value
Reviewed on 26th Apr 2024 Verified Purchase
The staff friendly and helpful ! All my staff also commented the food was very nice and tasty from this caterer !
(FL Exclusive) Buffet Lily @$17.90/pax
Favourite dish: All
First time ordering from merchant: Yes
Will recommend this merchant: Yes
2.0 /5
(Verified Purchase)
Reviewed on 21st Feb 2024
More:
Food
Service
Value
  • Corporate/Company Event
  • Serangoon North Avenue 4
  • 20th Feb 2024
  • 270 Pax
Reviewed on 21st Feb 2024 Verified Purchase
The food is average, the curry chicken is too spicy, the curry potato is a bit hard, and the shrimp is not portioned enough, it was not enough for the people behind, and the dessert is too sweet.
The worst thing happened was that the delivery ... More driver was late for more than half an hour, and the company phone couldn't be reached. Only the staff's phone could get through.
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(FL Exclusive) Jade Auspicious
Favourite dish: Japanese Ebi Prawn w Wasabi Dip foodline
First time ordering from merchant: Yes
Will recommend this merchant: No
Nabila Abdullah from The Caterers responded to this review
Responded on 12th Mar 2024 12:52 PM
Hi, we received your feedback and are very sorry that you’d encounter such experience.
We take your comment seriously and had informed our operation team of the incidents.
On our part, we are constantly improving our processes in order to ... More better serve our customers.
We thank you for your kind understanding and hope you can give us a chance again, however, no obligations and you have every right.

Best regards,
Sales Team of
The Caterers Pte Ltd
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4.0 /5
(Verified Purchase)
Reviewed on 18th Feb 2024
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Food
Service
Value
  • Friends/Family Event
  • 17th Feb 2024
  • 35 Pax
Reviewed on 18th Feb 2024 Verified Purchase
Good serving of food portion. All the food come with food tags which guests are able to know the food that is being served.
(FL Exclusive) Jade Auspicious
First time ordering from merchant: Yes
Will recommend this merchant: Probably
5.0 /5
(Verified Purchase)
Reviewed on 18th Feb 2024
More:
Food
Service
Value
Reviewed on 18th Feb 2024 Verified Purchase
The food was great and many guests enjoyed it. Ngoh Hiang was a firm favourite and quantity was just right. The sales executive assisting us, Ms Nabila, was very patient and understanding and helped to communicate our orders and special requests to ... More the kitchen. Setup was also on time and they took the trouble to ensure everything was ok, even checking with us to ask what time they could come collect. Thank you!
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(FL Exclusive) Golden Reunion
Favourite dish: Ngoh Hiang
First time ordering from merchant: Yes
Will recommend this merchant: Yes
5.0 /5
(Verified Purchase)
Reviewed on 16th Feb 2024
More:
Food
Service
Value
Reviewed on 16th Feb 2024 Verified Purchase
Delivery was good on the dot.. setup was marvellous.. food is delicious.. should have ordered extra pax next time.
(FL Exclusive) Golden Reunion
Favourite dish: Lobster pearl ball
First time ordering from merchant: Yes
Will recommend this merchant: Yes
4.0 /5
(Verified Purchase)
Reviewed on 11th Feb 2024
More:
Food
Service
Value
  • CNY
  • Bedok Reservoir Road
  • 11th Feb 2024
  • 30 Pax
Reviewed on 11th Feb 2024 Verified Purchase
The food is okay. Service is good. Set up everything nicely. Arrived in good timing. The dessert is good. The food is acceptable for the festive mood.
(FL Exclusive) Golden Reunion
Favourite dish: Curry chicken
First time ordering from merchant: Yes
Will recommend this merchant: Yes
5.0 /5
(Verified Purchase)
Reviewed on 13th Feb 2024
More:
Food
Service
Value
  • Chinese New Year Celebration
  • Jalan Kemuning
  • 11th Feb 2024
  • 30 Pax
Reviewed on 13th Feb 2024 Verified Purchase
Overall, the food and set up was great, it was ready before the requested timing the sauce and texture of the fish was great just that maybe the broccoli and mushroom was little to to hard to chew, the rice and noodles is good, chicken with honey ... More glazed sauce was tender and good. In summary, the portion served was more than enough for 30 pax! The food was delicious, I would highly recommend it!
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(FL Exclusive) Golden Reunion
Favourite dish: Home-Made Ngoh Hiang
First time ordering from merchant: Yes
Will recommend this merchant: Probably

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