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"Disappointing experience"

Review of FoodLine Gift Vouchers by Adeline

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4.0 /5
(Verified Purchase)
Reviewed on 8th Dec 2021
More:
Quality
Service
Value
A
Disappointing experience
Reviewed on 8th Dec 2021 Verified Purchase
Very disappointing that my baby’s name was spelt wrongly in the customised sms for the e voucher sent to my 72 recipients. I had reminded them twice to take note that the message is correct but it still ended up wrong.
Baby Full Month & 100 Days/1st Birthday Voucher
provided by FoodLine Gift Vouchers
First time ordering from merchant: Yes
Will recommend this merchant: Not too sure
Jia En from FoodLine Gift Vouchers responded to this review
Responded on 13th Dec 2021 04:41 PM
Hi Adeline,

Thank you for your review and feedback.

Our IT team has feedback that the system did not cater for the the indicated apostrophe as it was different from the normal apostrophe. As such, resulting in the apostrophe not being shown ... More beside the baby's name.

Our IT team has rectified this issue and we hope to better serve you in the future.

Thank you for your support.
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FoodLine Authentic Review

 Reviews on FoodLine are 100% authentic, and are submitted by our past customers.

Review Summary

Customer rating: 5.0/ 5 Last 6 months
Most favourite dish: Na
1029 reviews in total by past customers
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