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"Good taste & quality. Issued wrong order, but good service."

Review of Robert Catering Services by Cindy Fang

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4.0 /5
(Verified Purchase)
Reviewed on 31st Jan 2022
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Service
Value
  • Cindy Fang
  • Friends/Family Event
  • Jurong West Street 74
  • 31st Jan 2022
  • 1 Pax
Reviewed on 31st Jan 2022 Verified Purchase
Food and portion was decent.

Unfortunately they made several mistakes
1) missing fried rice, which was a staple
2) gave wrong vegetable
3) gave wrong dessert

The staff was good in handling the mistake. However, due to logistics and time, ... More the replacement food can only come in an hour, and we turned it down as the food already arrived later than initial due to delivery van breakdown.

We managed to reach an agreement with the staff. Overall service is top notch apart from the mistakes made (which were not really minor mistakes, to be honest).
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迎春接福特备套餐 @ $268/set (with Yu Sheng)
provided by Robert Catering Services
First time ordering from merchant: Yes
Will recommend this merchant: Probably

FoodLine Authentic Review

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Review Summary

Customer rating: 4.6/ 5 Last 6 months
Most favourite dish: Curry Chicken
1049 reviews in total by past customers
A customer just ordered for 2 pax for 26th Sep
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